Stayed here before and chose it again for its good location. Right behind Kitashinagawa station; can reach Shinjuku and Haneda airport within 30 min by train. The room was well equipped for a comfortable stay: microwave, fridge, AC that also acts as heater, hair dryer, electric kettle, hot plate for cooking, bidet and hot water in the bathroom. They also provided a big box with kitchen utensils, very helpful to cook some simple meals. Family Mart is located next to the hotel. There are also stores selling fruits and vegetables close by. Staff at the reception is helpful. Great place for a solo traveller.

No issues with the hotel. If there was a road to the hotel without a railway crossing, that would have been great. It's a bit scary carrying heavy luggage across the railway crossing, as trains pass by frequently and the gate sometimes opens only for a few seconds.

The hotel is near the subway station, the quiet and beautiful district, a lot of shops are near. The room is enough for one person, you have all essential equipment you need. Everything is convenient. The staff is friendly. I mostly enjoyed staying there.

The cleaning staff is a bit noisy, they start they work at about 7 a.m., so you hear they walking back and forth behind the door with their equipment. The price is pretty high. The room is not 100 % clean.

FLEXSTAY INN Shinagawa is very conveniently located, next to Shinagawa station and it provides a quick overnight stay if you're landing late in Tokyo. The staff is very friendly and helpful. The hotel very clean and well equipped. The temperature controls.

Most likely this was a miscalculation on our part, but the room is very small for two people, and standard checked luggage. Besides that, there is nothing to complain about. It was a very rainy day and the staff was super friendly and accommodating.

Very close to Shinagawa train station, which has connections to many other noteworthy areas across Tokyo and beyond. Friendly staff who always tried to help, and did, even through a language barrier. Well-equipped room, with a small kitchen area and bathroom, along with a comfortable bed and spacious desk. Convenient and easy to use laundry machines and dryer room inside the hotel. They are open about not doing room service, which I liked, because I felt like the room was my own during my stay, instead of worrying about other people coming in to move things around.

Everything, its very comfortable stay, and the room is filled with many utilities that help the stay, such as ih kitchen, microwave, refrigerator, small tv and much more. The price is affordable as its located very near the train station so its easy to commute and much more and the shops around the inn looks amazing, if only i had more time here i would explore more.

While the toilet is a bit small, its still give comfort for us to use

Being very close to the Shinagawa JR station, it made our life very easy coming from the Haneda airport late at night. The staff was extremely helpful checking us in at late in the evening. The rooms are very small but clean, and we found the bed comfy enough.

The room is extremely small, which is quite usual in Japan. It's absolutely fine for 1 or 2 nights and for solo travellers, perhaps not the best choice for couples or for more than 2 nights. But it's really a minor thing, everything else is excellent.

We stayed there for only one night, about 8-9 hours in total, so I cannot say much, but the staff was nice and we arrived around 1 at night. The room was small, but comfortable, the bathroom was very comfortable too. The pillow I got seemed very unusual for me in the beginning, but it was one of the most comfortable pilllows I have ever used!!! The hotel is very close to Shinagawa station, very easy distance to walk :)

If you have too much luggage might be a problem.

The room is quite good, with good WiFi connection, good chair and good desk to work. It has also a small kitchen to cook or prepare breakfast. It is like a Airbnb model where you can keep all your belongings over the desk without any problem of someone try to organize and put your room tidy.

There is no lift but hotel service is very good... they took my luggage until room door.

The location was walkable from the major Shinagawa train station so it was super convenient. There’s quite a few stores around just within a 50m radius so that was great too.

Whilst it wasn’t dirty, it was dusty.

The hotel has a great location relatively close to train stations and other facilities.

The rooms are very old and tiny. Feels like rooms have not been upgraded for a long time, including a small old television. I would say good enough to stay no more than a couple of days.