When we arrived, we were greeted very friendly despite us knowing very little Japanese, the staff were very helpful too whenever we asked them something throughout our whole stay. There’s a lock code system at the front door, and instead of a key you get a card for entry to your hotel room, this system makes you feel very safe and is easy to use. The room itself is good value for money, having a small kitchenette, bathroom and everything you need within a cozy space. Heating was great and the room actually felt warm quickly. The amenities we got in our hotel room were great!

The room has everything; but it is still very small for 2 people during an extended stay. At times, we could hear the TV from other travellers or hear them talk due to the thin walls, and in the evening the Wifi was lagging a bit. Our pillows were a bit on the small & harder side. We had a lot of (much needed) exercise due to the subway being an 18 minutes walk (Hiro-o), but there's a bus stop right in front of the hotel.

Although the building was kind of rough on the inside and older, the rooms were very clean and well taken care of. The staff was also very kind and professional. There is also a laundry room in the building and the price of one batch of laundry comes to around 600 yen. The location is great - neighboring Roppongi and very close to Shinjuku. It was also easy to get to other parts of the city such as Shibuya or Asakusa. There is a metro station around 10 minutes away on foot. Even though the location was good, the area is quiet and safe and our room was very quiet as well!

The main downside was the lack the lack of elevator. If you have a lot of luggage, it might be problematic. However, the staff was very kind and offered to help with our luggage. One minor improvement I would suggest is putting up the instructions on how to run the washing machine in English. It was quite complicated to figure it out by ourselves just by using Google translate.

We stayed here for 9 nights, and had a very comfortable and enjoyable stay at Flexstay Inn! The staff were lovely and welcoming. The room was great in our opinion and particularly for the price. Bed was really comfortable, and the room was equipped with a small kitchenette and some cooking utensils and a mini stove. Bathroom is small but manageable, we had no problem with it. Everything in the room was clean and there was plenty of ventilation. Previous people have commented on it being far away from the station but there is a bus stop right near the entrance that can take you to major train stations. We found the location great, tucked away and quiet but close enough to get to main attractions. We were on the fourth floor and the Inn doesn’t have a lift, but this didn’t bother us. There is also a coin laundry down the bottom which was perfect and saved us having to walk to a different location to do our laundry. We would stay here again!

Great location, there's a convenience store and lots of cafe & restaurant nearby. The hotel is close to a few train line around 10- 25 minutes walk. Room and bathroom was tiny, but is kinda expected. Though the bed is really comfy but kinda small for 2 people. The whole room is fully equipped.

Wish they were a rack for us to store our bags.

Quiet neighborhood, it's good to have calm in Tokyo many crowded places it was tiring sometimes. Rooms are a bit small but it has everything I needed and self-laundry downstairs Have convenience store close to hostel

A bit far to metro station but there is bus station close, though at the metro station you have access to every major places directly

The room was incredible clean and had all the facilities we needed. The bathroom was compact but clean and lots of toiletries were provided. the bed was comfortable, the air conditioning unit was effective, and the kitchen was very useful. the staff were also incredibly considerate and helpful!

Although it was late check in, the front staff is waiting for us! Thank you. There’s microwave and kitchen in the room so it’s good for long stay. The bathroom was super clean :)

No elevator Hard to find the hotel It was like apartment

Superb price. Really cant beat this price at any other properties. It includes all your basic needs and an ensuite bathroom, along with towels, toiletries, kitchen, and TV. Its a really good studio flat overall Exceptional value for what you´re paying for. Definitely recommend

The room was cosy like expected, it had really many things like a stove top and fridge which we didn’t expect and overall it was very clean and fairly close to Shibuya with the bus compared to other stays and prices.

Very friendly staff and a nice room with a small kitchen, TV and AC.

The location was a bit difficult to find.