Room had a washing machine. Hotel was very close to 2 stations, having direct express connections to Narita and Haneda airports. There are many restaurants, and a big supermarket nearby. Excellent breakfast, having a wide variety of choices. Very polite and helpful staff.

Except towels, bed linens were not changed everyday.

Nice newer property. The location was great for us as it was close to two stations and direct line to the airport. Not too much around as it is a peaceful neighborhood area. The rooms are decent size for Tokyo. We had a beautiful corner room. Toilet and shower are separate so really nice. Also there is a sliding door to close the bedroom so a definite plus. We had no issues with noise. Loved having a washing machine/drier in the room! The drier is ventless so it takes a few hours to dry something but it’s so worth it! I wish more hotels would do this. I’ve read multiple negative reviews about breakfast but we enjoyed it. The selection was small but adequate and good quality. The amenities in the bathroom are &honey products that are my favorite. I will definitely stay at this property again when I return.

The only thing is a light sensor on the ceiling in the entrance that automatically turns on the light in the room, so if someone gets up during the night it turns on the light! You can’t just turn it off so it will motion turn it on and leave it on. We “fixed” the problem while we were there (and removed it before we left) with a little tape and a piece of paper so that there is no sensing towards the bedroom but the sensor works when you enter the room.

The Room was really clean and big considering how generally hotels in Japan are small. We had 2 big luggages and only 1 can be opened at a time but there is still plenty of room to walk around despite one luggage being opened throughout our stay. We had a small seating area right beside our bed and a glass frosted window where my brother and I would usually eat together our Convenience store food at night. The toilet and shower is separated from each other. The bedroom was also separated from the toilet area by a sliding door so that was really good if you wish to have privacy from the bedroom and the toilet. Room came with a washing machine, detergent and an ironing board but for jeans that was stuck onto a wall (I believe it was meant to iron your pants). We had booked a Superior Twin Room which had 2 beds. Soap, Shampoo and Conditioner were provided in the hotel room. They had amenities provided on the reception lobby where Tea Bags, Coffee, Vanity Kit, Shower Sponge (you should definitely try using the sponge while you are there. It feels really awesome to use while washing your body), razor kit, toothbrush, etc.. Ice Machine is located outside. There are a few convenience stores nearby. The nearest is about maybe a 7 MIN walk while the rest are abit of a 15 MINS walk. Unfortunately there are no airport bus limousine that goes directly to the hotel from Narita Airport but you can take the train from Narita Airport directly to Sengakuji Station (preferably) or Takanawa Gateway Station. Hotel is like 3MINS walk from Sengakuji Station and around 7-10MINS walk from Takanawa Gateway Station (JR Line). Would recommend to take train directly to Sengakuji Station as it is difficult carrying big heavy luggage if you decide to go through Takanawa Gateway Station. The area is pretty quiet and it takes maybe about 30-45 MINS by JR Line to the popular station like Shibuya, Shinjuku, Harajuku Station. About 1 Hour by JR Line to Ikebukuro.

Unfortunately there is no wardrobe. Their wardrobe is an open concept type. Hence if you have any clothes that you wish to hang, it would be in the open. There is daily housekeeping that would help clean out your trash and replace your towels but if you need a thorough cleaning of your room, you need to pay. Late checkout is not available for free but you may leave your luggage there for them to keep. If you want late checkout, you have to pay (if i remember correctly) - JPY 2000 per hour per person.

Best hotel I stayed in. Room was huge when you think about standard Japanese hotel rooms. And it was very comfortable. Lots of light. Washing machine was inside the room. The bathroom was huge as well. Loved it!

Nothing really.

Room is decently spacious by Tokyo standards and quite comfortable. While the menu stays constant the breakfast is genuinely good Japanese food. Location is super easy to figure out and get to via public transport, makes all the difference when you're lugging around luggage. The metro station round the corner means you can get to almost anywhere without much walking.. Lastly, there's a washing machine and microwave in the room. This is an absolute boon for solo or longer term travellers as well as for light packers. The convenience stores are also right around the corner in case you feel like getting and heating up a late night meal.

Please note that there is only limited cleaning in terms of emptying the bins and changing the towels. The full cleanup only happens every six days. That may or may not work for you depending on how long you are staying. No attached restaurant and the non convenience store food options in the area are limited. Lastly it's a bit far from your usual tokyo sights and sounds, but that's really not on the hotel itself. The subway is your friend here.

Breakfast was good. I always appreciate the assistance with Takyubin

The lack of help getting food for our group this one night when we really needed help. I tried to order online and ran into issues. Was recommended by staff to use Uber Eats since they don’t assist with this, but all Pizza Huts in Japan did not accept a non-+81 numbers as I tried to explain. I went through the motion anyway and I could not place our order with either method. When I went down to the front desk I originally needed help ordering over the phone to have it delivered and I would pay the driver upon delivery. But that request was too much it seemed. I was disappointed by that. It made me sad for a simple request that I would have helped someone with at home.

Loved having a washing machine in the room, very convenient as I packed light. Facilities were clean, staff had a professional demeanor, room was comfy. Location was right by the local subway station and the JR station (Takanawa Gateway) is one or two blocks over.

Room cleaning is an extra charge, which is unusual in my experience but it's opt-in so it's not imposed. There's a rule that you can't bring in outside guests, so new friends can't come over. The TV doesn't have features like Netflix or casting from your phone - not a big deal for me because I was too busy having fun away from the hotel, but it would be nice to be able to stream when you're done with the day.

The hotel was in a great location - around 1 minute walk from Sengakuji station and 5/6 minutes from Takanawa station so travelling around to various places was so convenient. Check in and check out process was smooth and efficient. The hotel provided pyjamas, slippers, washing machine, shampoo, toothbrushes and various other amenities. There is an ice machine, coffee machine and very reasonably priced vending machine on the ground floor. The twin room was well equipped and spacious enough for our needs. Light cleaning is available daily on request and a full clean was offered after day 5.

The wifi signal was quite poor.

Very convenient for getting to Haneda for an early morning flight. Right next to the Keikyu train station

Not the hotel’s fault but the local area is a massive construction site with the redevelopment of Takanawa Gateway. Our room was quiet though.

Everything was great. The staff are very kind and helpful. The hotel is spotlessly clean, the room was more than big enough for two tall Europeans and their big suitcases :) the beds were very comfortable, enabling a great rest after a long day of walking and sightseeing. They were also very long (my 2.0 m tall partner slept comfortably), which is not that common in Japanese hotels. The nearest metro station is just around the corner, offering a direct line to Haneda airport. There are several konbinis down the street, as well as small restaurants so you never have to worry about being hungry.

No such thing with this hotel, everything was perfect :)