Proximity to train stations was excellent and the closeness of restaurants,supermarkets and attractions was superb. The staff are excellent,friendly and knowledgeable. Our room was spotless and well maintained throughout our stay. Clean towels,nightwear and fresh linen was supplied on a daily basis. No hesitation in returning to stay.

Nothing the hotel surpassed our expectations in quality and value for money.

For our purposes, great location if arriving from Narita Airport via Skyliner Express after a long flight..quieter area if you don’t want full on Tokyo. As with almost everywhere in the city there’s plenty of convenient public transport options within walking distance so being a bit further out doesn’t restrict you navigating the city conveniently. Modern clean rooms with everything you need. Rooms we chose were ‘compact’ but slightly larger than average Tokyo hotel room in this price range..would recommend going for a twin room if you need more space for baggage etc..

The staff were all very considerate, kind, and patient with me as I situated myself during my two week stay in Japan. For visitors from Anglophone countries, the staff speak English.

I think my only issue was the laundry room. There are two washer and dryer units, and they don't dry very well on the first cycle, so you'll have to use the "dry more" cycle a few times.

Lobby layout is user-friendly and many seats for customers to wait for check in time. PERFECT

There is no free shuttle service from hotel to nearby subway station or vice versa. Need around 12 -15 minutes to walk from the nearest station which is difficult for tourist who are bringing family members, elderly or tourist with bigger lugguage. Suggest to provide free shuttle service from or to nearby subway station.

The room is comparatively larger in Tokyo with sink and microwave. The area is quiet with local shops and restaurants around. Very good location. Most of the subway stations are walkable.

As I've been frequently travel to Japan. This is the first time I cannot sleep with the pillow provided. It's very hard. At last, my son and I need to use the cushion with pillow cover to get some sweet dreams.

Location was good, only about 750m to the train station. The room was very small, but normal for Japan. Reception was open very late which helped us, as we had to check in late.

The pillows were like bags of concrete and the breakfast is very expensive for what is offered.

The are only two washing machines for the whole hotel and they are never available. We had so seek for a laundry facility, 5 min away.

Staff were extremely kind and helpful. Assisted me every way they could.

Everything was perfect, no complaints here

Very welcoming and helpful staff. Great lobby where you can hang out with friends 24/7. Has a smoking area on the first floor.

Very nice location, easy to take metros for destinations; room is small, but good enough for tourism purpose; typical breakfast, meets expectation.

I'm satisfied with this hotel from facility to location.