This hotel offers so much for what you pay. Perfect for a family or large group the beds are decently comfortable, rooms are clean and spacious and overall the facility is a nice place to come back to everyday. The location was the best part, asakusa is an amazing place to have a homebase - quiet, clean, but still close to lots of tourist hubs. The area felt extremely safe yet still close to stores, things to explore and subway stations. When I come back to Japan there is no doubt I will stay at this hotel again!

The staff was amazing; however it would’ve been nicer having staff there a bit more often because we had some very noisy people across the hall from us late at night and it was super difficult to find a way to complain or quiet them down so we could sleep. I also enjoyed the bread in the morning but more variety would be awesome!

1.Very close to asakusa station ( which has a good choice of shopping and food). 2.Online zoom check-in is easy and staff is very pleasant. 3. Cupboard Lockers and bicycle lockers are provided in a room storage for lugguages after checkout or before check-in ( this is a plus point)

1.The shared amentities in the common kitchen can be improved. Small fridge ( and not very cold) because it is fully stuffed with numerous items by occupants. ( Accomodation can look into getting one more fridge) 2. One shared kitchen kettle is not working 3. Breakfast provided ( but it is only one plain slice of buttered bread) - better to give something better or not to give at all

It wasgreat that facilitatesare easily accessible and there’s a manual provided that was of help during our stay. The customer service is also great as they were patient to answer all our queries.

It’s located quite at a distance from the main road. It would have been helpful if it was only a few steps away from the metro station and all.

The meals area downstairs was a great gathering place for us all. The location was fantastic, a short walk ti the nearest station and easy to navigate.

No cleaning provided so we had to wash our own towels or pay for extra towels.

For the price that you are paying, relative to other properties in the vicinity, you are getting very good value for money: clean room, comfortable mattress, and breakfast provided! The room although small, has all the stuff you need. Checking in and out were smooth too.

Nothing.

Good location not too far from a subway station. Room was clean and big enough for my family (4). Fridge, dryer, washer, table located inside the hotel very convenient

Small fridge. There are Few rooms so a bigger fridge would be a better option.

Very clean and quite spacious (for Japanese standarts) room, located in quiet and safe neighbourhood. Easy to get to and from Haneda airport.

Had to wait more than 40 minutes to check-in due to self check-in software issue.

Compact but neat. Kinda close to Station but needs a 10 mins walk. Neat and tidy.

No human interface.. well new concept but some smile would have been good. Hangers were missing and no storage.

Good spacious room. Location is ideal , just a 10mins walk to Asakusa Station. Check-in was easy via virtual assistant. Simple breakfast of bread & coffee is a good bonus to start the day.

Nothing

This is the best place I've been so far in my trip to Japan, location is very convenient and the self check in is very quick and easy, the room is big enough and tidy