Location: extremely convenient to access the Tamachi Train Station. There is a 24-Hour Seven Eleven Store from the main entrance of the hotel which is nice if you forgot toothpaste or an umbrella. Room: The room was spacious and much larger than a standard Japanese hotel room. Our room had the view of the train station. Clean: the room was clean and had an air purifier in it. Executive Lounge Access was a plus. They have Netflix and Amazon Prime in the room. You can sign in using your own credentials.

There was no bathtub. It was a shower only. The gym was very small. Two trend mills, one elliptical, and one bike. The place felt like a factory. People coming in and out and sitting in the main lobby.

the location is perfect since the hotel is very near to the rail station the bath room is very good especially the strong shower the sound proof is very good though the hotel is beside the rail station

the price is very expensive though for 5 star hotel the 'king bed' is not comfortable since it is dividing by two queen beds the quality of the mattress is not good enough for 5 star hotel level

We were here for sightseeing and for that purpose the Pullman Hotel in Tamachi is in the perfect location. The hotel is right next to Tamachi Station on the "Yamanote Line" and therefore offers excellent connections in all directions. Shibuya and Shinjuku are easily accessible on the Yamanote Line, as is Tokyo Station in the opposite direction. Haneda Airport can be easily reached by taxi in 20 minutes and costs between 5000 - 7500 yen depending on the time. The hotel is very clean and the staff are very attentive.

The welcome and attention given to us by an exceptional young lady at reception. I have travelled extensively for well over fifty years staying in numerous hotels and have never seen anyone who could compete with her. I’m not sure of her name, but I think it was something like Floris.

Same old story: shower over the bath and a Donald without a top sheet.

staff was super helpful and made everything so much easier. they have given great advice on what to do around Tokyo but also made everything possible around the hotel. hotel was always very clean and made sure that everyone felt save through covid.

maybe that the room service wasn’t available at late night

Location is very good Nearby Ginza, Roppongi & Tokyo There has many restaurant at the opposite of the hotel

Room cleaning service can better Staff forget to take away our bath towel in toilet hanging, however they still give us new towel.

The staff is very friendly. I originally booked the wrong date. The staff is super helpful and help me rebook for that night.

The cleanliness of the room can still be improved when compared to other five-star hotels in Japan. We saw a small cockroach in the room.

location and room

hotel facilities was great.

location a little far from Ginza. as we ususally stay around Ginza. but this new year time all hotel im Ginza are fully booked. so we have to choose other location.

A bit out of the way with everything you need. Good for those that know Tokyo and want to get away from the more congested areas.

Nothing comes to mind, the upstairs bar was closed still. Finding things still closed from covid times is a bit lame, not unique to this property though.