Nicely decorated room which is quite comfy. Shuttle to Maihama station and Disney bay station. Hotel has Disney store, a bakery, a convenient store and souvenir shop that you can buy things youay need. Nice hotel

If you are looking for shuttle directly going to Disney Land or Sea, there's none. After a long day in Disney, you will need to take the tram or walk back to Maihama station to take the hotel shuttle. Otherwise go for Uber.

The staff were super friendly and helpful. I liked that there is a convenience store on site so I could grab some bites on the go. I also had a part of my mobility aid fall apart and the hotel staff were super helpful as they had the tools to fix it.

Nothing I disliked about the hotel as such however, it could do with having some rooms fitted for those with disabilities/reduced mobility as currently there aren’t any available. The room I stayed in was just about spacious enough for my and my assistant’s luggage + my mobility aid however there was no grab bars by the toilet for me to maintain my balance.

We found the hotel exceptionally comfortable. Its convenient location made it easily accessible. The attentive and caring staff further enhanced our experience, ensuring a seamless and pleasant stay.

Encountering the apparent supervisor of the check-in counters at 14:30 right at the entrance, and being promptly informed to wait until 15:00 for check-in, left a disappointing first impression, especially considering we hadn't uttered a word. After an exhaustive 18-hour journey, a warmer welcome was anticipated.

Breakfast buffet at this hotel is amazing and worth the extra cost to add it. Very peaceful as there is no bar or nighttime activities to speak of. Due to a typhoon we had to extend our stay and the staff was amazing and helpful. When we talked to the front desk about the air con being too weak for our tastes, they changed our room to one on a higher floor with better view, provided free bottled water and the air conditioning was excellent! Would stay here again.

It’s not the hotel for anyone who wants night life or activity at their hotel. The hotel is perfect for Disney park goers but not for folks wanting to spend their time exploring Tokyo.

Close to disneyland and disney sea. Buffet had many choices and delicious My daughter left her airpods in the room when we checked out, and when I contacted them, they were willing to ship it to someone with address in japan.

Bus doesn’t stop on disneyland. It stops at maihama station where you have to walk far. When we went to disneysea we had to take a taxi since the shuttle bus operates as 7 am and we need to fall in line early for the fantasy springs. The staff didn’t clean the cups inside the toilet as my lipstick mark was still there. And on our last night, the staff didn’t anymore provided us pants for pajamas. The convenience store offered limited rice meals. After disney, people are hungry and would want to eat a hearty meal that could be bought in the store like 7-11 or family mart.

This hotel is not an official Disney hotel, but it had various Disney services/vibes. It's very conveniently located in the Tokyo Disneyland Resort area and provides free bus shuttle service to either the Mahaima Station or the Bayside Station (to catch the monorail to the parks or Ikspiari. The hotel also provided a breakfast buffet, which included a range of Japanese-style to Western-style meals. The food and service was excellent. The rooms were very comfortable, and the bathroom was better than expected.

Like most hotels in Japan, the room was a bit cramped, but this is a minor thing.

Great offsite location for visiting the Disney parks. Buses go frequently to locations are some are cool retro looking things and plastered in Disney characters etc. The rooms are grand and as far as we could hear pretty much soundproof. Food was good, breakfast had sooo much choice and the shop on site is a brilliant addition for small things you might have forgotten or daily needs, as well as cheeky beers, wine or spirits for when kids go to sleep. Head out the back to the parking lot roof and you get to see the fireworks if you aren’t hanging around the park for it. Really happy stay.

Only thing was the breakfast was expensive if not part of your stay deal.

Great breakfast variety. The bedroom view and cleanness. The amenities offered. Convenience store available at hotel. Transportation to Disneyland, train station and DisneySea is reliable.

I don’t expect people to know English. My native language is Spanish. However I understood that at Disneyland and official Disney hotels it is mandatory for the staff to speak English, since it is the international language. Staff could not talking English, and the use of translator app was constantly used, and it takes longer to do something very simple. However, they were always very gracious, respectful, and helpful.

Best breakfast buffet. There were enough choices to accommodate the limited diets of the gluten-free eaters, those who only eat select foods (meats and rice), and those who eat everything. The drink options of soda, coffee, juices and milk were plentiful too. The property has a bus to take you to the Bayside station of the Disney Resort Line or Maihama Station. From those two stops you can easily get to the Disney parks or explore Tokyo. The rooms are clean, beds are comfortable and the staff is amazing. Well worth the cost.

Nope.

Room was very clean and nice. We absolutely loved the bath tub. The breakfast spread was superb and delicious. Overall, the service was immaculate from before the trip with my numerous questions on luggage transfer from the airport through our stay and ended on a good note. Thank you for everything.

All's good and I wonder why the hotel was ranked 3 stars when it was beyond our expectations in every other way.