I had an excellent experience dealing with the staff of the Hotel whilst trying to negotiate with a Japanese wifi provider. Their assistance was crucial in resolving an issue I couldn't tackle on my own. Additionally, they were very helpful in guiding me on using public transportation to reach Disney, each and with the some awesome advice on navigation the local trains. The facilities provided everything we required for a comfortable stay—ideal for sleeping, showering, and preparing for our next adventure. The value for money was exceptional, and the location's proximity to public transport made our travels even more convenient.

While the room could benefit from a touch-up with some fresh paint, it was fully functional with only a few minor scuff marks here and there. These minor cosmetic issues were the only downside, and in the grand scheme of things, they were quite negligible.

Everything was excellent truly! What a gem of a place! So near the train station and bus stops made travelling with big luggages a dream! Easy to Disneyland by a direct bus! Apartment so well designed, so clean and comfortable with good beds, kitchen, bath and toilet. Downstairs around hotel got a great big 24 hour supermarket so cheap with all sorts of food raw and cooked and all around so many restaurants and a huge Daiso - simply perfect for our group of 6 !

Just a small thing we did not know why the blinking lights on the kitchen stove panel kept blinking after use - turns out is becos it is still hot and would turn off on its own once cooled - baffled us lol

Hotel was very nice and the location in Urayasu was perfect! Close to Urayasu Station, Lawsons underneath and Seiyu opposite so shops were always available, and plenty of food places in the area. The staff were absolutely lovely and helped with everything even if some struggled with English. I have seen some people complaining about having to call reception every time you want to enter but this is only for the lift as the stairs at the front and back are always open to access reception. Rooms were very clean and comfortable and i would absolutely recommend it to anyone thinking about staying here. Thank you to the staff for the pleasure of staying here.

Fantastic place - we were completely impressed. Its not just a hotel, but an apartment with cooking facilities as well as a nice balcony. The location is very convenient - you can easily take the Tokyo metro from Urasayu station, which is around 2 min walking distance. The staff were very welcoming and friendly and when we asked for umbrella, or anything, they were very happy to oblige. Of course, they also helped us with bus information to get to the disneyland. Right across the hotel is a HUGE supermarket and you can easily buy whatever you need for cooking or your stay there. All in all, a fabulous stay.

Staff friendly and helpful. Location was good. Competitively priced. Housekeeping was thorough, had a good supply of fresh towels and bottled water. Facilities e.g bathroom, washing machine, walk in wardrobe were all excellent. Views were wonderful, especially the nightly fireworks display. I would highly recommend this hotel.

There wasn't enough, (any) kitchen utensils, e.g, glasses, cutlery, plates, had to ask family to provide. Maybe a bed settee could be provided in a few rooms instead of two beds as it would make room more comfortable.

Spacious rooms from Tokyo standard. Kitchen was big enough and had all the appliances. Separate toilet and bathroom. Also, separate storage for luggage alongside the 2 beds was nice. Room was clean, modern and beds were comfortable. Staff were helpful, they catered to additional requests and even tried to book restaurant for us when we requested. There are quite a few restaurants near the hotel, even Starbucks just below.

We were not told at the time of check-in to leave the key to reception before 10 AM in order to get the room cleaned on that day. This seems too rigid rule. The hotel location is not central. Tozai metro line connects to Central Tokyo in 20 mins. To take the Narita airport express rail under JR pass, you still need to go back to Central Tokyo station. We found the transfers too cumbersome given the number of luggage pieces with us and ultimately took the taxi for airport which was very expensive. From budget point of view, it would still make sense to stay near Central Tokyo towards end of the trip. There is Lawson store below which can also send the luggage to airport but they require atleast one day of advanced notice and we were too late.

Really close to Urayasu Sta, due to it's location it's really easy to make plans for either Tokyo or Chiba, with a ton of restaurants close by, you can also enjoy some Izakayas and Karaoke right next door. Staff is really friendly and if they don't speak that much English, really try to understand what you want to comunicate. Rooms are really comfortable too, we had a room on the fifth floor that didn't really give that much of a view to the city, but we barely spent any time in it besides for sleeping so that wasn't a problem.

The location was fantastic as it is very close to Metro Station (less than 5 mins walk) and also very close to bus stop going to Disneyland/sea. Staff was very very very friendly and will help with any issues that you have. I arrived past midnight and have no issue with the checkin at all. It was very smooth one. The room was considered spacious for the price and no issues with my kids at all.

Room amenities are based on request and you have to ensure to tell them before 10am if room is to be cleaned.

The facilities exceeded my expectations, the bed was super large, everything was clean and cozy. The staffs were really helpful with our questions and talked fluent English which made the experience really nice. Our plan was to go to Disney the next day, and there was a bus stop at the corner from the stay, which took us only 2 minutes to get there. There's also a 24 hour grocery store across the street, which was really convenient. I would definitely stay here again if I travel to Japan next time :D

The lights of the bedroom was kind of too cool, maybe a warmer toned color would make the whole bedroom more comfy~

#The hotel receptionist is very polite and helpful. #The hotel very close to the train station(subway) and convenience store i.e. 7E, Lawson and drugstore Matsumoto. There're many restaurant around the hotel. #The bed and bed linen are clean, fresh and comfortable. #The bath and toilet are quite spacious. #There're kettle, microwave, washing machine, kitchen and fridge in the room. The hotel also provide us the pots and pans, plates and cutlery. #The iron and iron board can request from reception.