reception staff were very friendly and did their best to make our stay as enjoyable as possible. they upgraded one of the 5 rooms we booked, for free, and gave us late checkout to 3 of the 5 rooms.

restaurant management were very rude and unprofessional. they didn't do the bare minimum of checking that we paid for dinner and kept rudely telling us we were not allowed to dine. restaurant manager yelled at employees in front of us even though the restaurant staff were doing an amazing job and doing their best to serve all guests. restaurant staff were well trained and very welcoming. they don't deserve to be treated this badly by their management in front of guests.

- At check in Ahmed Sh was so kind and made sure our honeymoon would be special - Omar the concierge was very kind as well helping us with our luggage to our room. - The view in the room was absolutely breathtaking. - Housekeeping staff were very nice and made sure our room was as good as new on our second day there. - Rola from the bar is so nice and dynamic and makes sure your drink is exactly what you want. - Waiters and chefs at Aziab and Sea Bass are very kind. - Finally if you need anything the managers Ahmed and Mohammad will make sure that all your needs are met. -The breakfast buffet was very good with many options - I definitely - At check in Ahmed Sh was so kind and made sure our honeymoon would be special - Omar the concierge was very kind as well helping us with our luggage to our room. - The view in the room was absolutely breathtaking. - Housekeeping staff were very nice and made sure our room was as good as new on our second day there. - Rola from the bar is so nice and dynamic and makes sure your drink is exactly what you want. - Finally if you need anything the managers Ahmed and Mohammad will make sure that all your needs are met. -The breakfast buffet was very good with many options. - I definitely recommend the sea bass restaurant, everything was delicious! recommend the sea bass restaurant, everything was delicious!

The hotel is really clean and the staff does everything to help and make your stay as pleasant as possible. Great location, in front of the sea.

Not a lot of vegan options, for example at the restaurant on the beach there was just 1 vegetarian option otherwise you have to eat at the buffet. At the breakfast buffet as well there wasn’t any dairy free milk or pastries. Adding some dairy free options would be really appreciated for vegan/ lactose intolerant people.

The resort has a great potential, with multiple swimming pools, located on the beachfront. We booked a Superior room and we got quite a spacious room with some sofa and extra bed for our daughter and a big terrace (which we did not use anyway because it was too hot).

The bathroom had quite a lot of mold everywhere, the ceiling in the room was breaking a little and paint was falling off. The rooms could definitely use a renovation, as they do not match the 5* hotel standard. Also the "reservation" of sun beds of some idiots with their towels before the breakfast was not controlled by the hotel staff, leaving very limited options for normal people.

Quite nervous when we saw some of the reviews but i really don't know where they came from. Our stay in Grand Tala Bay Resort was very outstanding. It doesn't do under for comparable resorts in Egypt for example, which stands for luxury, comfort and service. We got a room with terrace viewing over the see and pool and this room was large, good A/C, nice beds and large clean bathroom. Breakfast was very various with lots of choices and the staff in general is absolutely helpfull and friendly. A special thanks to Mohammad Z, from the front office, which really understands what guest relations means. He was very friendly and make our stay even more better. Highly recommended when you want to enjoy luxury during your trip trough Jordan. I will come back for sure!

Quite high prices at (pool)bar

The reception staff allowed us to check-in earlier than expected, which we appreciated. The resort is nice, especially the access to the Read Sea, and the room was agreable.

We ate in one of the restaurants of the Marina (C4 Shots) in which the food did not correspond to what we ordered. For example, we ordered a fish and chips with tartare sauce, but never received the sauce, even after asking to the staff. The resort is a bit far from the city and only accessible by bus twice a day.

lovely view and location. Breakfast is good. pools and beach great.

Dinner was not good, cold, not well cooked. Cleanliness; room was not vacuumed or wiped everyday , although its an area full of wind and sand.

Fantastic resort with two large swimming pools and within walking distance from the marina which offers an excellent choice of cafes and restaurants. The desk staff was incredibly kind and helpful and let us have the room's keys much earlier than the check-in time. The bedroom and bathroom were large, modern and confortable. Excellent breakfast with plenty of choice. The dive center on site was of a high standard and for the non divers there was the Japonese garden coral very close by.

I like swimming pools so much and the beach and sea view are amazing, and all staff are cooperative and kind.

Just a comment: please add more pool chairs because they are few, the prices for meals or snacks are expensive..

The staff is very helpful and they really let me feel home. Especially Mr.SAHIM ( RECEPTION), Mr. RADWAN AND Mr.MAJDI ( HOUSE KEEPING). Thr breakfast was great, and Pool, Beach is clean and well served. They really made our days there.

The drinks are not included in the dinner cost at the main restaurant.