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+1-833-728-2041578 reviews
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$300Qadyrghali Zhalayyri Street 8, Astana, 010010, Kazakhstan
Reservations:
+1-833-728-2041578 reviews
1/67
Pet Friendly
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Welcome to The ONE Hotel Astana, a luxurious 4-star hotel located on Qadyrghali Zhalayyri Street 8, just 2.9mi from the city center of Astana, Kazakhstan. This elegant hotel offers spectacular river and garden views, along with a range of fabulous amenities, including a Turkish/Steam Bath, spa, sauna, fitness center, and a beautiful garden terrace. The ONE Hotel Astana also provides free wifi, private parking, and a 24-hour front desk for the ultimate convenience.
This hotel is a paradise for travelers seeking relaxation and comfort, with its pet-friendly policy, non-smoking rooms, and spacious private entrance. Whether enjoying a delicious meal from the on-site restaurant, pampering oneself in the spa, or simply unwinding in the dazzling garden, The ONE Hotel Astana ensures a delightful stay. With a total of 578 positive reviews, this hotel remains a top choice for visitors to Astana due to its exceptional service and serene ambiance. Book your stay today at a minimum price and experience the unparalleled luxury and hospitality of The ONE Hotel Astana.
When it comes to dining, The ONE Hotel Astana offers the delightful De Paris restaurant, providing a mix of European cuisine in an atmosphere that is perfect for families, couples, or anyone seeking a modern and romantic dining experience. The restaurant ensures that guests can savor delicious meals without having to leave the comfort of the hotel. With its diverse menu and inviting ambiance, De Paris is a wonderful addition to the hotel's offerings, providing yet another reason to choose The ONE Hotel Astana for your stay in Astana.
Relaxation and leisure are at the heart of The ONE Hotel Astana's experience, with a range of luxurious room options designed to cater to every guest's needs. The hotel offers well-appointed rooms, including spacious Queen Rooms, comfortable Standard Single Rooms, and expansive Suites, each boasting modern amenities, elegant decor, and stunning views. The Double Room with Two Double Beds is perfect for those traveling with family or friends and ensures that everyone has a comfortable and enjoyable stay. Moreover, with the ability to accommodate up to four adults and one child, the Suites provide ample space for guests to unwind in style and luxury, making The ONE Hotel Astana the perfect choice for a memorable stay in Astana.
For added convenience, The ONE Hotel Astana accepts multiple payment methods, including American Express, Diners Club, Mastercard, Visa, JCB, and Maestro, making it easier for guests to settle their bills and enjoy a hassle-free experience. Whether you're traveling for business or leisure, The ONE Hotel Astana aims to provide not only a serene and comfortable retreat but also a seamless and efficient stay for all guests.
Closest airports
Astana Nursultan Nazarbayev International Airport
8.1miPet Friendly
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Free spa
Sauna
Air conditioning
Bar
Massage
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
River view
Elevator
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 7 photos
Suite
1 Sofa Bed
1 King Size Bed
700 sqft
River view
Garden view
City view
Private Bathroom
x4
+
More details
Experience luxury in our 700 sqft Suite with a King-size bed, garden and river views, sauna, and a private balcony. Perfect for 4 adults and 1 child, with air conditioning and free toiletries included.
Show 6 photos
Double Room with Two Double Beds
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
View
Private entrance
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More details
Relax in our spacious 398 sqft Twin Double Room with Two Double Beds, equipped with a sauna, air conditioning, and a private entrance. Enjoy the view and unwind in the bathtub with free toiletries provided.
Show 5 photos
Queen Room
1 King Size Bed
325 sqft
River view
Garden view
City view
Private Bathroom
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More details
Indulge in our Queen Room, perfect for 2 adults and 1 child, featuring a spacious 323 sqft, a king-size bed, and stunning garden and river views from the balcony and terrace. Plus, enjoy luxurious amenities like a sauna and air conditioning.
Show 4 photos
Standard Single Room - single occupancy
1 Twin Bed
270 sqft
Garden view
Private Bathroom
Private entrance
Minibar
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More details
Enjoy a spacious 269 sqft Standard Single Room with a garden view, sauna, and free toiletries. Perfect for 1 adult and 1 child, offering a comfortable stay with air conditioning and a private entrance.
9
578 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇦
Pavlo
9.1
November 2022
The location was OK. The breakfast was very tasty with lots of choice. The room to eat the breakfast was really comfortable. The staff were really friendly and accommodating. The room itself was really spacious.
The room design was really weird especially the blinds and bathroom window overlooking the bedroom (!). The bath was really high, it was necessary to climb into the bath to have a shower. That's really awkward and a potential trip hazard!
🇭🇰
Wai
10
July 2022
The breakfast was good and tasty. The staffs were nice and understanding, gave us the corner room with a good view of the river and the city. The room was spacious, clean and comfortable. The bed was comfortable and big. The location is far off the center of the city, but we really enjoyed the view and the surrounding. You can go for a comfortable and quiet walk along the river and visit the park.
One morning, someone opened the door to our room, immediately realized we were in there and left.
🇮🇳
Naveen
10
June 2022
Very comfortable and enjoyable stay .front office staff particularly Gabit and Batyrkhan were exceptional in politeness , courteous and most importantly helpful to guide for places to visit and arranging transport .It is Gabit and Batyrkhan employees who are true brand ambassadors of this hotel .No doubt it is gets a 9.1 rating ! al a carte breakfast was great too
English News channel and bed lighting needs to be there .No bedside lights .All good otherwise
🇺🇸
Michael
8.2
May 2023
Good location. Friendly staff. Quick response to my complaint that bathroom light did not work;
A lot little things: no replacing shampoo/body wash/bottled water after I used it. Limited breakfast choices/no buffet. Dim lighting.
🇳🇴
Mummbaa
8.2
September 2022
Clean, nice rooms, nice area, nice breakfast, friendly and helpful staff
Too little light, the rooms are quite dim. My door access card stopped working from time to time, so had to go to the reception to get a new card
🇨🇭
Jordan
8.2
November 2022
High room comfort and sophisticated design and top quality bedding, good quality of room service food.
Room light swiches not working; no Coca Zero on sale; cheap quality bad shower soap!
🇰🇿
Renata
10
November 2023
The location is great 👍 It's very cosy ☺️ The wonderful view from the room and wonderful view from the window in sauna.
Everything was great 👍
🇮🇹
Devapriya
8.2
June 2022
Staff is very calm,kind. It is good for custermer.
Some facilities better maintain.like toilet
🇫🇷
Luce
9.1
October 2023
Perfect as expected
Service for breakfast was long.
🇱🇺
Maxime
10
July 2021
Good location; spacious and clean room; breakfast was good too.
Pretty bad internet connection in the room
Airports
Astana Nursultan Nazarbayev International Airport
8.1miAirports
Astana Nursultan Nazarbayev International Airport
8.1miDe Paris
Cuisines
Ambiances
Pet Friendly
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Free spa
Sauna
Air conditioning
Bar
Massage
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
River view
Elevator
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Cycling
Hiking
Live sports events (broadcast)
Tour or class about local culture
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Bedroom
Extra long beds (> 6.5 ft)
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Internet
Free wifi
Kitchen
Cleaning products
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Spa
Fitness
Fitness center
Free spa
Massage
Sauna
Spa facilities
Spa lounge/Relaxation area
Steam room
Turkish/Steam Bath
Transportation
Shuttle service
View
City view
Garden view
River view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Diners Club,
Mastercard,
Visa,
JCB,
Maestro,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at The ONE Hotel Astana?
If you're staying at The ONE Hotel Astana, the entry is set at 02:00 PM and exit is by 12:00 PM.
Is there parking at The ONE Hotel Astana?
Yes, there is parking available at The ONE Hotel Astana. It is free, private, and located on site. There is no requirement for parking reservation.
Which room categories can I book at The ONE Hotel Astana?
The ONE Hotel Astana offers a variety of rooms including Queen Rooms with a King size bed for double occupancy, Standard Single Rooms for single occupancy, spacious Suites accommodating up to 4 adults, and Double Rooms with Two Double Beds for double occupancy. All rooms are nonsmoking and include bed sizes ranging from Twin to King. Room sizes vary from 269 sqft to 700 sqft.
What is there to do in The ONE Hotel Astana?
Guests at The ONE Hotel Astana can spend their time enjoying a range of leisure amenities. They can head to the Turkish/Steam Bath, steam room, and sauna for relaxation. The hotel also features a fitness center for those looking to stay active. Guests can savor delicious meals at the on-site restaurant De Paris, which offers a family-friendly, modern, and romantic ambiance, serving European cuisine. Additionally, the hotel boasts a garden and terrace, offering scenic views. With its pet-friendly policy and kids' meals availability, the hotel ensures a family-friendly environment. The 24-hour front desk and room service provide convenience, while the private parking, Wi-Fi, and business center cater to various guest needs. Whether seeking relaxation, dining experiences, or family-friendly activities, guests can make the most of their time at the hotel.
Are there restaurants located within The ONE Hotel Astana?
The ONE Hotel Astana offers an on-site restaurant called De Paris, featuring European cuisine and catering to families, modern, and romantic dining ambiances.
Does The ONE Hotel Astana accept credit cards and cash payments?
Yes, The ONE Hotel Astana accepts both credit cards and cash payments. They accept various credit card types including American Express, Diners Club, Mastercard, Visa, JCB, and Maestro. Additionally, cash is also accepted as a form of payment at the hotel.
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