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9

578 reviews

The ONE Hotel Astana

The ONE Hotel Astana

Qadyrghali Zhalayyri Street 8, Astana, 010010, Kazakhstan

Reservations:

+1-833-728-2041

Choose dates to view prices

Pet Friendly

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

The ONE Hotel Astana

Welcome to The ONE Hotel Astana, a luxurious 4-star hotel located on Qadyrghali Zhalayyri Street 8, just 2.9mi from the city center of Astana, Kazakhstan. This elegant hotel offers spectacular river and garden views, along with a range of fabulous amenities, including a Turkish/Steam Bath, spa, sauna, fitness center, and a beautiful garden terrace. The ONE Hotel Astana also provides free wifi, private parking, and a 24-hour front desk for the ultimate convenience.

This hotel is a paradise for travelers seeking relaxation and comfort, with its pet-friendly policy, non-smoking rooms, and spacious private entrance. Whether enjoying a delicious meal from the on-site restaurant, pampering oneself in the spa, or simply unwinding in the dazzling garden, The ONE Hotel Astana ensures a delightful stay. With a total of 578 positive reviews, this hotel remains a top choice for visitors to Astana due to its exceptional service and serene ambiance. Book your stay today at a minimum price and experience the unparalleled luxury and hospitality of The ONE Hotel Astana.

When it comes to dining, The ONE Hotel Astana offers the delightful De Paris restaurant, providing a mix of European cuisine in an atmosphere that is perfect for families, couples, or anyone seeking a modern and romantic dining experience. The restaurant ensures that guests can savor delicious meals without having to leave the comfort of the hotel. With its diverse menu and inviting ambiance, De Paris is a wonderful addition to the hotel's offerings, providing yet another reason to choose The ONE Hotel Astana for your stay in Astana.

Relaxation and leisure are at the heart of The ONE Hotel Astana's experience, with a range of luxurious room options designed to cater to every guest's needs. The hotel offers well-appointed rooms, including spacious Queen Rooms, comfortable Standard Single Rooms, and expansive Suites, each boasting modern amenities, elegant decor, and stunning views. The Double Room with Two Double Beds is perfect for those traveling with family or friends and ensures that everyone has a comfortable and enjoyable stay. Moreover, with the ability to accommodate up to four adults and one child, the Suites provide ample space for guests to unwind in style and luxury, making The ONE Hotel Astana the perfect choice for a memorable stay in Astana.

For added convenience, The ONE Hotel Astana accepts multiple payment methods, including American Express, Diners Club, Mastercard, Visa, JCB, and Maestro, making it easier for guests to settle their bills and enjoy a hassle-free experience. Whether you're traveling for business or leisure, The ONE Hotel Astana aims to provide not only a serene and comfortable retreat but also a seamless and efficient stay for all guests.

Closest airports

Astana Nursultan Nazarbayev International Airport

8.1mi

Most popular amenities

Pet Friendly

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Bar

Massage

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Garden view

River view

Elevator

Garden

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Rooms

Suite in The ONE Hotel Astana

Show 7 photos

Suite

1 Sofa Bed

1 King Size Bed

700 sqft

River view

Garden view

City view

Private Bathroom

x4

+

More details

Experience luxury in our 700 sqft Suite with a King-size bed, garden and river views, sauna, and a private balcony. Perfect for 4 adults and 1 child, with air conditioning and free toiletries included.

Double Room with Two Double Beds in The ONE Hotel Astana

Show 6 photos

Double Room with Two Double Beds

2 Twin Beds

400 sqft

Private Bathroom

Bathtub

View

Private entrance

+

More details

Relax in our spacious 398 sqft Twin Double Room with Two Double Beds, equipped with a sauna, air conditioning, and a private entrance. Enjoy the view and unwind in the bathtub with free toiletries provided.

Queen Room in The ONE Hotel Astana

Show 5 photos

Queen Room

1 King Size Bed

325 sqft

River view

Garden view

City view

Private Bathroom

+

More details

Indulge in our Queen Room, perfect for 2 adults and 1 child, featuring a spacious 323 sqft, a king-size bed, and stunning garden and river views from the balcony and terrace. Plus, enjoy luxurious amenities like a sauna and air conditioning.

Standard Single Room - single occupancy in The ONE Hotel Astana

Show 4 photos

Standard Single Room - single occupancy

1 Twin Bed

270 sqft

Garden view

Private Bathroom

Private entrance

Minibar

+

More details

Enjoy a spacious 269 sqft Standard Single Room with a garden view, sauna, and free toiletries. Perfect for 1 adult and 1 child, offering a comfortable stay with air conditioning and a private entrance.

Guest reviews

9

578 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇦

Pavlo

9.1

November 2022

The location was OK. The breakfast was very tasty with lots of choice. The room to eat the breakfast was really comfortable. The staff were really friendly and accommodating. The room itself was really spacious.

The room design was really weird especially the blinds and bathroom window overlooking the bedroom (!). The bath was really high, it was necessary to climb into the bath to have a shower. That's really awkward and a potential trip hazard!

🇭🇰

Wai

10

July 2022

The breakfast was good and tasty. The staffs were nice and understanding, gave us the corner room with a good view of the river and the city. The room was spacious, clean and comfortable. The bed was comfortable and big. The location is far off the center of the city, but we really enjoyed the view and the surrounding. You can go for a comfortable and quiet walk along the river and visit the park.

One morning, someone opened the door to our room, immediately realized we were in there and left.

🇮🇳

Naveen

10

June 2022

Very comfortable and enjoyable stay .front office staff particularly Gabit and Batyrkhan were exceptional in politeness , courteous and most importantly helpful to guide for places to visit and arranging transport .It is Gabit and Batyrkhan employees who are true brand ambassadors of this hotel .No doubt it is gets a 9.1 rating ! al a carte breakfast was great too

English News channel and bed lighting needs to be there .No bedside lights .All good otherwise

🇺🇸

Michael

8.2

May 2023

Good location. Friendly staff. Quick response to my complaint that bathroom light did not work;

A lot little things: no replacing shampoo/body wash/bottled water after I used it. Limited breakfast choices/no buffet. Dim lighting.

🇳🇴

Mummbaa

8.2

September 2022

Clean, nice rooms, nice area, nice breakfast, friendly and helpful staff

Too little light, the rooms are quite dim. My door access card stopped working from time to time, so had to go to the reception to get a new card

🇨🇭

Jordan

8.2

November 2022

High room comfort and sophisticated design and top quality bedding, good quality of room service food.

Room light swiches not working; no Coca Zero on sale; cheap quality bad shower soap!

🇰🇿

Renata

10

November 2023

The location is great 👍 It's very cosy ☺️ The wonderful view from the room and wonderful view from the window in sauna.

Everything was great 👍

🇮🇹

Devapriya

8.2

June 2022

Staff is very calm,kind. It is good for custermer.

Some facilities better maintain.like toilet

🇫🇷

Luce

9.1

October 2023

Perfect as expected

Service for breakfast was long.

🇱🇺

Maxime

10

July 2021

Good location; spacious and clean room; breakfast was good too.

Pretty bad internet connection in the room

Points of Interest Around The ONE Hotel Astana

Airports

Astana Nursultan Nazarbayev International Airport

8.1mi

Restaurants

De Paris

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern
  • Romantic

Amenities of The ONE Hotel Astana

Pet Friendly

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Bar

Massage

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Garden view

River view

Elevator

Garden

View

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Stay rules - The ONE Hotel Astana

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The ONE Hotel Astana

What's the check-in and check-out schedule at The ONE Hotel Astana?

If you're staying at The ONE Hotel Astana, the entry is set at 02:00 PM and exit is by 12:00 PM.

Is there parking at The ONE Hotel Astana?

Yes, there is parking available at The ONE Hotel Astana. It is free, private, and located on site. There is no requirement for parking reservation.

Which room categories can I book at The ONE Hotel Astana?

The ONE Hotel Astana offers a variety of rooms including Queen Rooms with a King size bed for double occupancy, Standard Single Rooms for single occupancy, spacious Suites accommodating up to 4 adults, and Double Rooms with Two Double Beds for double occupancy. All rooms are nonsmoking and include bed sizes ranging from Twin to King. Room sizes vary from 269 sqft to 700 sqft.

What is there to do in The ONE Hotel Astana?

Guests at The ONE Hotel Astana can spend their time enjoying a range of leisure amenities. They can head to the Turkish/Steam Bath, steam room, and sauna for relaxation. The hotel also features a fitness center for those looking to stay active. Guests can savor delicious meals at the on-site restaurant De Paris, which offers a family-friendly, modern, and romantic ambiance, serving European cuisine. Additionally, the hotel boasts a garden and terrace, offering scenic views. With its pet-friendly policy and kids' meals availability, the hotel ensures a family-friendly environment. The 24-hour front desk and room service provide convenience, while the private parking, Wi-Fi, and business center cater to various guest needs. Whether seeking relaxation, dining experiences, or family-friendly activities, guests can make the most of their time at the hotel.

Are there restaurants located within The ONE Hotel Astana?

The ONE Hotel Astana offers an on-site restaurant called De Paris, featuring European cuisine and catering to families, modern, and romantic dining ambiances.

Does The ONE Hotel Astana accept credit cards and cash payments?

Yes, The ONE Hotel Astana accepts both credit cards and cash payments. They accept various credit card types including American Express, Diners Club, Mastercard, Visa, JCB, and Maestro. Additionally, cash is also accepted as a form of payment at the hotel.