breakfast was cool, menu even changes slightly over the course of the 4 days i stayed, staffs at the entrance are quiet yet initiates to assist when they see the need arise.

requested for a room with sea view as that was my booking, however, the room i got had alot of bird defecates on the window, had a hard time actually taking good photos of the view without climbing up the chair for an area of the window that was cleaner..

I love all the facilities the staff was so.good, all good and nice answer inquiries and request perfectly. My family love it

Need to hire more staff at health club. Me and my sister had bad experience male visitor trespassing the female sauna when its a FEMALE SPA FACILITIES. we are shock a man suddenly enter the sauna room when both of us was in there. Thankfully the hotel male staff realise and chase him out. Please hire more staff to guard the female facilities cuz it is dangerous if the female guests was using the facility alone...

Friendly staff; I go back to the same hotel whenever in Penang. I know most of the staff and we always get treated very nicely.

Post- pandemic, likely by necessity, catering seems more in tune for the locals; hence the breakfast choices became a bit limited. Nevertheless, even with limited range, still good value for money.

We had excellent 3 nights stay at Evergreen Lauren Hotel. The house keeping was excellent. They provide complimentary drink in the Mini Bar, Daily they provide Apples and Sweets. The staff at the reception was very helpful during check in and check out. Finally the aircond in the room was very cold. There are lot of eateries close by

WE book the ocean view but we didn't have a good view of the ocean as many tall trees were blocking the view. Also there is lot of re claiming of the land which was very unpleasant to see

I love the location since my room facing the sea-view

Parking

Staff at restaurant is friendly.

Breakfast is nice, but will be better if more choices. Lounge not open.

The staff are friendly and located nearby Goerge Town amenities

Nothing so far

- Wide selection of breakfast items to cater not just for International visitors and also local visitors. There was a station for Malay, Chinese and Indian breakfast cuisine. - There was a fresh egg station and noodle station. - Good views to the sea from the higher floors facing the sea. - Outdoor swimming pool included a child friendly pool.

- The check-in process was slow. - The drinks at breakfast seemed far too diluted and flavourless. - There was some maintenance issues that the staff should have addressed rather than guests having to report them. The issues were rectified on the same day.

The most polite, friendly and helpful person was the malay bellboy. He should get the Best Staff award.

Not very attentive or friendly reception staff.

Friendly staff, easy access parking, good room service,excellent facility