I liked the window opened I liked it was clean Loved the hospitality at the continental breakfast Was shocked how comfy the beds were!

You could hear people walking above all night The area was really sketchy

Good place just off the Interstate. Clean and comfy room with all the advertised amenities. And while a lot of people might review the surrounding neighborhood (or at least both of the adjacent motels) as sketchy or even scary (and rightfully so, I suppose...) we kinda enjoyed the view out of our window, there was always somethin' goin' on over there; a lil' noisy at nighttime though. Haha...

Generally friendly staff, but the gentleman at the front desk during check-in and check-out (both times the same person) wasn't very friendly and seemed annoyed or at least not very motivated. Breakfast was okay. More or less your typical run-off-the-mill US-motel-breakfast, but we didn't expect anything other than that, so no big deal. No complaints otherwise.

This is a beautiful newer hotel. Great staff, very good breakfast, great amenities

I have no issues on this property at all

the bed and pillows were very comfortable… we had the best nights sleep

Two things: 1) We could hear every footstep, creaks and cracks in the ceiling from the occupants above. 2) we did not appreciate house keeping tapping their card on our door at 9:30am yelling “HOUSE KEEPING” lik we didnt know what time check out was… Not cool!

The breakfast was good. The attendant was very helpful with pointing out where things were located, helping with the waffle machine, etc. Very nice lady. The room was a good size and clean. The bed and pillows were very comfortable. The hotel location is conveniently located near shopping centers and the interstate. WIFI connection was good.

Perhaps a few more breakfast items to choose from.

Very clean

Extremely expensive I get the economy is bad but gouging was going on. The place next door was $50 and I understand why the neighborhood has its issues. I walked about a mile or two looking around. So the $135 difference just doesn’t seem right

staff was friendly, convient location to the Shakespeare Festival

Not a good neighborhood!!!!! Too much blight. The hotel in front of the Best Western is deplorable.

I like the friendliness and willingness of the staff.

The wrong remote was left in the room and I only had 1 channel to watch for 2 days. The nice old housekeeping lady kept walking in my room. Some other guests kept knocking on my door. Any issues was quickly resolved.

Very friendly staff.

Breakfast was not very good. Eggs, sausage and biscuits were not very flavorful. However, we were told the regular cook was out sick and there was a substitute cook so that might have been the issue.

Breakfast was okay. Nothing special. Not a coffee drinker would have liked option of Ice Tea. Clean, wait staff was helpful. Tables and utensils were clean and well maintained. Nothing more to add. Thanks

More variety of drinks. Larger muffins, more variety. Nothing else was of concern.