I like the fact the staff was very friendly and we didn't get bothered for some low level noise as we were there for a festival , we kept minimal noise level no disruptions to the guests. Kuddoa for that

the staff were friendly

I waited for more than 30 minutes trying to open the door for some reason the door didn't work. They gave me another room. It wasn't a great experience. The refrigerator didn't have a single water

So when I booked this room, I was not expecting the Sheraton to be semi close to getting to Universal Studios. I had done some research on the area which is not a great area, it's busy but was conveniently close to everything we wanted to do and go. It said it was a 26 minute drive to Universal but was actually only 10-15 minutes. We love Leo's Taco Truck on La Brea and it was less than 3 miles away and we didn't even have to get on the freeway. The staff was very nice, friendly and accommodating. The rooms were clean and comfortable.

You can tell that some of the guests staying there were a little questionable or perhaps their intentions were but that's not my business. The parking was super tight, that was probably my only worry.

if you have a car and need to visit LA downtown very often, this is a perfect place to stay. Parking is free.

The location was perfect. The cost was affordable. The place was acceptable.

Wish the pool was opened for the guests and the breakfast available. Covid restrictions strike again

It was close to downtown LA. The guy working when we were checking in was a super cool guy. great customer service.

there was too many homeless people around , but then again it’s LA so i couldn’t expect anything less. the property can use a little update.

We had no breakfast but the say was very good

The actual property is okay, they do what they can. Unfortunately they can’t change the surrounding area which is loud and sketchy. Overall the room was what I wanted and expected.

It’s over priced but it’s LA

I loved the bed!! Very comfortable.

Broken ice machine

I like the staff really friendly

The cleaning! Can be better