1. I reached the hotel at around 22:40 like that, the staff very kindly helped me open the door by calling on line, and teach me how to get in my room without a payment. I am very grateful to their kind and patient service. 2. The kitchen is free for use. very nice service. I bought myself some fast food from outside, then I can go to warm my food in the kitchen, free, and clean, and everything you need for cook is equiped well there. 3. There are umbrellas for free borrow. Very nice consideration. 4. Breakfast is freshly cooked after your indication. 5. If I come again to Vilnius, I would always choose Rinno for sure!

nothing

Fantastic, spacious hotel, super well located and with really friendly staff

Amazing hotel, very well located to the train station (we went to Riga and to Traqai from there) and to the center. The attention is superb, very nice and attentive. Very warm and spacious rooms. The breakfast very good: they do for you personally pancakes or omelette and something else + buffet. My husband could even work from the hall, after check out and they invited him for a tea. We are very content!

It's a bit old, but it gives its charm.

Wonderful reception that works to meet your needs and succeeds, quick responses to questions, lovely place with a retro feel that i love, great value breakfast (would love it to have been a coffee machine though) and a great hot shower. Great coffee shops very near by. GReat access to bus station/train station

Coffee machine, some maintenance on shower door (once you learnt the trick was fine)

I liked that there was the option to self-check in, since we got there late after a flight. The room was nice and clean, had everything needed for a pleasant stay. The breakfast was included, there were a lot of tasty food options to choose from. The staff was very friendly too. Will definitely book again in the future.

Don't have any complaints.

The staff is very friendly and helpful and took good care of us. Breakfast was excellent, omelets and pancakes are made individually for every guest and served to the table. We enjoyed the breakfast in the green and relaxing garden. Special diets (gluten free, vegan) were concerned well. Our room was large and had a small balcony. There is also possibility to use the self service laundry, which was very practical. It was tidy and cosy all over and the hotel is located very central. There are several good restaurants nearby, we recommend the Rosehip Bistro (Pylimo g. 22D) and pizzeria Casa da Familia (Rudninku g. 18).

The self service laundry could be available later in the evening.

Close location to old town. (10 mins by walk) The lady at the reception welcomed us with a smiley face. Calm hotel with nice breakfast.

Not too much facility around, only one market and a breakfast spot.

Great and clean hotel. Fills much better than 3 stars hotel. Exceptional customer service. Great location to see old town. Very nice breakfast. I would definitely come back. 10 out of 10 👌

Everything was perfect.

Stuff is real gem. All of them. We felt like at home. Location is nice, bit aside from Old Town, but very close to everything. Breakfast is very nice, not too many choices, but much more than enough to make you full. Hot dishes a la carte. Very delicious. Room is nice, with all you need for a comfortable stay. In the bath there was bath salt, bath bomb, fragrances, so we could have excellent spa right in our room. We had to check out very early, so the girls packed for us our breakfast. My God! There were sandwiches, bread sticks, yogurts, fruits, muffins, two bottles of water, and everything was securely and nicely packed with lot of love and care. The feeling was like my grandma was packing it for me - as to quality and quantity. 🥰🥰🥰 Tea kettle in the room, tea, coffee, sugar.

Small things. There was no shoe horn. Bidet half useless, because water pressure (only in bidet) was very weak. Curtains in the bathroom were hard to close. Bedside lights could be turned on only with main big light. Minor issues, but better to fix them. Other than that - we liked our stay at Rinno very much.

Super friendly staff. Nice hot breakfast. Close to restaurants and in middle of Old Town