Beautiful grounds. Comfortable bed. Clean room with good hot water in the shower. The pool was nice but cold and we enjoyed sitting by it. There was parking in the small lot across the street. Staff was friendly and helpful at check in and they were kind about letting us check out at 1 p.m. when we ended up having to wait until after 10:30 for our boat ride through the Sumidero Canyon. Note that the restaurant closes at 3 p.m. and most of the restaurants in town close at 6 so be prepared to eat early.

Hotel La Ceiba has a beautiful lush garden and a nice swimming pool (in the shade). Our room was spacious and clean and the air conditioning was great to have. Staff was very friendly and could book the canyon tour for us. Restaurant serves breakfast but did not serve lunch or dinner when we were there. It is close to the main plaza.

Shower could have been warmer and it would be nice to have more loungers/sunbeds at the pool.

I really like the entire look of the hotel felt like you were in the middle of the Jungle even though you weren't honestly love the water pressure and the hot water in the shower. Its in a good location

Really wasn't much we didn't like other than the ants tiny little sugar ants because we had left some things on the entrance table but once my husband pulled the table away they weren't able to get on there again we are in the middle of the Jungle sort of hotel has tons of plants everywhere oh and the reasons why they have the little tiny ants tiny tiny

The pool is wonderful and open from 8.00 am to 9.00 pm. The restaurant has excellent food. The garden is beautiful and well done up. I found a very nice place to stay with a baby.

There is no bar to have a drink in the evening. It's a big advantage as the place keeps quiet but also I would have love a glass of wine in the evening.

Amazing garden Nice breakfast / restaurant overlooking the garden good location, easy to park

Staff not super welcoming; not very talkative to give information about cañon del sumidero.. they finally offered to book the tour for us.. but wanted to make our 1 year old baby pay full price - complete non sense as children pay the park from 6 y.o..

The pool and the garden are awesome!! Well kept. Bar was under construction, however, the property was still kept free of any debri

The light outside the room by the front door. They should be turned off by 11pm

Loved the grounds. Gardens and pool made the stay worthwhile. Quiet room in a quiet corner. The flowering bushes and spectacular trees were just wonderful. Spent most of my time in the pool. Met the owner who is a very pleasant gentleman who made our stay worthwhile along with his dedicated and friendly staff. I have been staying here every time time I vacation in Chiapas for the last 28 years. Highly recommend it despite its shortcoming in the facilities department.

Bed mattresses were too hard. Bathroom too small, sink too small, water pressure too low, fixtures too old. Shower needed curtain. Water all over the place. T.V. too small in a very uncomfortable place to enjoy watching. Coaxial cable kept coming off the T.V. Very poorly installed and placed in the room. Needed a small table and another chair to enjoy a bite or write a postcard.

The plants and trees and singing birds really made my stay exceptional. The property is well maintained and you can tell they really love their flora. At night you can hear the crickets and cicadas, and if you're lucky the rain as well. I loved the view from my room on the third floor. The restaurant is also very delicious, i would highly recommend it.

Quiet hotel with beautiful tropical garden. We liked the colourful bed clothes, and authentic atmosphere. Good breakfast. Nice swimming pool. Good location.

The deck chairs at the swimming pool are stylish but not at all comfortable.

Very nice and confortable colonial hotel just a few meters away from the main square of one of the most beautiful village of Chiapas. Room was very quite with all usual facilities...surrounded by a lush vegetation and a nice swimming pool.

Nothing.