The breakfast was good - limited but tasty , coffee was a bit weak but these things happen the breakfast room is very peaceful . All the staff were helpful & unobtrusive. The gardens are beautiful & the overall feeling of this hotel is calm. My small room near the front wasn’t exactly as luxurious as the photos might imply . But it was very comfortable if a bit dark . I suspect the more pricey rooms are nicer . Quiet location but easily walkable .

Room was dark hard to see Location of room wasn’t very private a bit awkward I was hoping to have a more cozy spot to enjoy the garden

We had the largest room. It was beautiful with a lovely kiva fireplace, copper slipper tub, beautiful rattan king bed and all the little touches. A fire was set every evening with extra firewood also to watch it from bed. Very quiet. Angel cheerfully set up a driver for us, called taxis, helped us with decisions, heated up my leftovers at night and made us laugh. All the staff were a delight. Breakfast was very nice.

We wish real Chiapan coffee was available to brew in room in an old fashioned coffee maker.

The place is beautiful. The staff goes above and beyond to make you feel welcome. Rooms are spacious and with all the necessary amenities. The included breakfast is delicious.

Small details in maintenance, but nothing substantial. This included a window in the bathroom not opening properly, the faucet in the tub leaking a little, and a power outlet not working. Nothing that affects the overall experience.

Cosy Boutique Hotel with a personal touch. The staff was helpful in fixing small deficits in the room (eg safe didn't lock, some light bulbs were flickering). The location was nice & clean.

There are no Restaurants nearby, so you always have to go into town for Dinner (~30 min walk). And on the last day they forgot to give us a morning call, so we almost missed our 6am Shuttle ...

I booked a suite deluxe. The room was great and spacious with a large bathroom (bath and shower) and a chimney. Located in a small but nice garden. Staff was very friendly and helpful. Breakfast service was also very good. Very good value for money

The chimney had a gas heather that was not working well. So the staff gave us an electric heater which was a good replacement (evening was a bit chill in November).

Guayaba Inn is a gorgeous property. It has great style with beautiful rooms and its grounds are stunning. Easy walk to the centro of San Cris. The staff were AMAZING here. so frienly ans helpful Especially Miguel Can say enough positive things about this Inn!

We had the most wonderful stay in St. Cristobal at Guayaba Inn. Gorgeous room at an amazing value, great location, great breakfast, and super helpful staff. Angel always helped us with any info we needed about St. Cristobal and our travels in the surrounding area. Highly recommend.

Nothing!

We loved the setting and the gardens. It was so pleasant sitting on the balcony and listening to the birds. Breakfast was very good. and the staff was very friendly and helpful

The coffee could be stronger. The rooms were a little dark and could use more light. The bed was very comfortable, but the pillows were a little old. And, there was not always hot water in the shower.

the courtyards, the staff, the location

the towels and sheets were very old and almost threadbare. we were only given one tiny bar of soap for 5 nights and one tiny bottle of shampoo/conditioner.

Beautiful gardens, delightful rooms and exceptional staff.

‘Didn’t like’ is too harsh a term, but for such a special place, I think the room would benefit from a few odd jobs eg, tightening bathroom fittings and door handles etc.