We had asked for a bright, quiet room and received room #25 which is a rooftop room at the end of a hallway. The window overlooked a rooftop garden and was bright and cheerful. We knew the nights were going to be cold so we were pleased to see a plug-in radiant heater in the closet. The hot water in the shower was a long time coming but it got there in the end and was great although not plentiful! The dining room was beautifully set up but we never saw it open. Perhaps on the weekend?

The nightstand lamp didn't work and there were not enough power points (plugs) to charge devices. It's an old building so forgivable. Lots of stairs so no good if disabled or if you have lots of luggage although there are ground floor rooms. I would imagine these to be quite noisy though as they are located near the dining area and the hallways leading to upstairs.

The location is excellent, very close to the main square. The place has an amazingly lovely rustic charm and an authentic atmosphere; it is very pretty. Even our bedroom's ceiling was painted like a sky, with clouds. Internal patio is very pleasant and the property was peaceful and relaxing. Very nice breakfast, thank you.

We like the closeness to the centre. The food, specially buffet. Delicious!! The staff.

It is said there is a parking and there is not, they take the car to another hotel and we were asked to pick up our car, because they are not allowed to drive your car, besides there is no one to go with you and I didn'tknow where the parking was, I didn't get a good explanation to know where the other hotel was and we got lost and took an hour and half to find the place.... was, awful.

Very good location, very very helpful staff, the tours booked through the hôtel were amongst the cheapest in town

It was very cold at night, no heating

The breakfast and that the location is near to the downtown. It was great for short trip. It was a pleasure to be here visit this beautiful city.

Absolutely beautiful. The location is perfect, the decor and mural paintings inside are gorgeous and the staff was superb, friendly and professional. The shower had really good water pressure and hot, hot water. The beds were awesome. We’ll be back.

One of the best hotels I’ve stayed in. Location, facilites and staff are exceptional. We only ate in the restaurant for breakfast and it was great. The smells coming from the kitchen for lunch smelled amazing, though we didn’t try it. Highly recommend this hotel.

Good location, quiet, nice staff and tours

The location is perfect, right downtown and still very quiet. Breakfast is good too.

The hotels parking location is 6 blocks away.

The location is fantastic, just a block from the main plaza. The staff has always been most attentive. I've stayed in this hotel many times alone, with family, and as a tour operator.

The only negative I can come up with is that in most rooms hot water takes up to 10 minutes to arrive. I recall one time when my wife complained about a cold shower. I let the water run a few more minutes then enjoyed a hot shower. The wife was not happy.