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9.1

938 reviews

Sombra del Agua

Sombra del Agua

Calle Primero De Marzo 15, Centro, San Cristobal De Las Casas, 29200, CS, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Tour desk

Sombra del Agua

Welcome to Sombra del Agua, your cozy haven in the charming city of San Cristóbal de las Casas! Nestled just 0.5mi from the bustling city center, this delightful 3-star hotel is designed for travelers who crave comfort and convenience. With rates starting from just $105, you can enjoy a stay enriched by colorful local culture while indulging in modern amenities that ensure a comfortable retreat.

You'll be spoiled for choice with our fantastic on-site offerings! Dive into culinary delights at our restaurant, or unwind with friends at the bar after a day of exploration. Take advantage of our free Wi-Fi to share your adventures and stay connected. For those looking to unwind further, our fitness center and sauna are ideal spots, and the spa invites you to indulge in some pampering. Don’t forget to roam our lush garden or relax on the terrace—perfect for sipping morning coffee or evening cocktails!

But that's not all! With 938 reviews praising our friendly service and inviting atmosphere, you’re guaranteed a stay filled with warm hospitality. Whether you're in town for a business meeting or a family getaway, our 24-hour front desk is there to cater to your every need, including arranging shuttles and tours. So pack your bags and get ready for an unforgettable trip to San Cristóbal de las Casas at Sombra del Agua!

At Sombra del Agua, we don’t just offer a place to stay; we create an experience alive with local charm and hospitality that will make your visit to San Cristóbal de las Casas memorable. Indulge in a culinary journey at our on-site restaurant where the vibrant flavors of Mexican cuisine come to life—each dish crafted to perfection. Whether you're swaying to the rhythm of Mariachi music or enjoying a quiet rendezvous, our restaurant is sure to tickle your taste buds and create lasting memories.

If you've got a craving for relaxation, our delightful garden and terrace areas provide the perfect escape. Picture this: you're lounging with a cool beverage, taking in the fresh air, while the sounds of nature serenade your senses. It's not just a spot to unwind; it's a fantastic place to meet fellow travelers and swap stories of your adventures in this beautiful region. And don’t forget about our spa – it’s time to treat yourself! Let our skilled therapists melt away your worries, leaving you revitalized and ready to continue your explorations.

When the day winds down, return to the heart of Sombra del Agua where our friendly staff awaits to ensure every aspect of your stay is perfect. With a 24-hour front desk at your service, from arranging tours that take you to the hidden gems of the city, to assisting with transportation, we’re here to make your travel experience smooth and hassle-free. So whether you’re here for a romantic getaway, a family adventure, or a solo journey filled with self-discovery, you’re in for a treat at Sombra del Agua!

Closest airports

Ángel Albino Corzo International Airport

28.4mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Tour desk

Bar

Terrace

24-hour front desk

Non-smoking rooms

Garden

Free toiletries

Rooms

Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua
Superior King Room in Sombra del Agua

Show 6 photos

Superior, King Size

1 King Size Bed

Flat-screen TV

x4

+

x3

More details

Indulge in comfort in our Superior King Room, perfect for a romantic getaway with its spacious king-size bed. Enjoy a smoke-free environment, ideal for a peaceful retreat for two.

Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua
Deluxe King Suite in Sombra del Agua

Show 7 photos

Deluxe Suite, King Size

1 King Size Bed

Air conditioning

Tea/Coffee maker

Free toiletries

x8

+

x5

More details

Indulge in luxury in our Deluxe King Suite, featuring a plush king-size bed and complimentary toiletries. Relax in comfort with air conditioning in this smoke-free room, perfect for a romantic getaway for two.

Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua
Deluxe Queen Suite in Sombra del Agua

Show 5 photos

Deluxe Suite, Queen Size

1 Sofa Bed

2 Queen Size Beds

195 sqft

Air conditioning

Tea/Coffee maker

Free toiletries

x8

+

x5

More details

Indulge in the spacious Deluxe Queen Suite, perfect for 4 adults with two Queen size beds and a cozy sofa bed. Stay comfortable with air conditioning and enjoy complimentary toiletries.

Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua
Suite in Sombra del Agua

Show 8 photos

Suite

1 King Size Bed

130 sqft

Air conditioning

Tea/Coffee maker

Free toiletries

x8

+

x5

More details

Suite Two Beds With Terrace is 377 square feet and is Wheelchair-accessible.

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Show 9 photos

Suite, King Size

1 King Size Bed

+

More details

Indulge in luxury at our spacious Suite, featuring a comfortable King size bed and amenities like air conditioning and free toiletries. Perfect for 2 adults and 1 child, this 129 sqft room ensures a restful stay.

Superior, 2 Double Beds

2 Double Beds

x4

+

x3

More details

Indulge in relaxation in our Superior Double Room with two Queen size beds, accommodating up to 4 adults and 2 children. Enjoy a smoke-free environment to create cherished memories with your loved ones.

Show 8 photos

King Room

1 King Size Bed

Air conditioning

Free toiletries

x4

+

x3

More details

Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua
Double Room in Sombra del Agua

Show 6 photos

Room - 2 Double

2 Double Beds

130 sqft

Air conditioning

Free toiletries

x4

+

x3

More details

Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua
Family Room in Sombra del Agua

Show 10 photos

Family

1 King Size Bed

1 Sofa Bed

x8

+

x4

More details

Show 10 photos

Standard Room

1 Twin Bed

Free wifi

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua
Superior Double Room in Sombra del Agua

Show 5 photos

Superior

2 Queen Size Beds

Flat-screen TV

x4

+

x3

More details

Show 3 photos

Room - 1 Twin, Accessible

1 Twin Bed

Free wifi

Flat-screen TV

Tea/Coffee maker

+

More details

Guest reviews

9.1

938 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Ayala

10

January 2024

I recommend Hotel Sombra del Agua with enthusiasm! Excellent location - right in the center of town. Yet the floor plans, massive architecture and good building materials insulate it from the city's noise. It is a heavenly oasis. Impeccable, attentive service, to the most minute details by a staff who is both highly professional and compassionate. Luxurious comfort for affordable prices. The hotel is super clean and very well maintained. The hotel's restaurant's chef is one Mexico's top 100 chefs and his food is both traditional and creative.

I wish more of the hotel staff would speak English -- it is unfortunate that English has become the dominant language of international communication. Likewise, the hot water pressure will gain from improvement.

🇬🇧

Karla

9.1

January 2023

The decor, the staff was friendly. Location perfect. Water in the room every day. The cleaning lady was so friendly. The young man by the door was very nice too. All staff was friendly. Beds very comfy

There isn't a children menu at the hotel restaurant. So it was difficult to eat there with my toddler. Whenever I asked for a normal breakfast for her (adult size) it had a lot of condiments. There should have a simple menu for children will make meals times more convenient.

🇲🇽

Lisa

10

September 2022

I did a lot of research before booking Sombra del Agua. TripAdvisor should remove the older reviews from when this property was managed by Holiday Inn. The current operators have created an intimate hotel, perfectly located, with exceptional service and accommodations (read to the end to learn about the on-site restaurant). From check in, to check out we were treated like royalty! The staff was attentive, and helpful. I lost an earring in the room, my husband told the front desk and voila! the maid found it and returned it. The rooms are decorated in an elegant simple colonial style. A bit dark, but that was the style of the day. The bed was incredible, (sadly better than the one we have at home) soaps and lotions of exceptional quality. I did read some reviews commenting on the noise level. If you want silence, when traveling in a busy city and also want to enjoy a historic property, bring earplugs. Personally, I am a really lite sleeper and yes, voices did carry in the night and echo in the halls. We had a courtyard facing room, so I'm not sure what the street facing rooms are like, but it really didn't bother me and I accepted it as part of the experience. The courtyards and gardens are beautifully maintained and the perfect place to enjoy a good book and glass of wine or margarita... Let's talk about the restaurant... We are foodies. We travel to eat and learn about cultures through food. We at many restaurants while in San Cristobol and by far Tarumba was the best of them all. We enjoyed a dinner and two breakfasts there. The menu is regionally inspired and the food beyond expectation. Chef Jorge Gordillo and staff, we applaud you! Daniel and team, we are so grateful for your service and making our stay a memorable one! We hope to return again one day!

It would have been great to have a hook or two in the bathroom!

🇮🇪

Méabh

10

November 2022

The breakfast was delicious, plenty of options and presented exceptionally. Very obvious that the chef takes huge pride in their work, quality of the food was second to none. My Dad and Brother are chefs so I’m quite fussy and understand the level of work that goes into to develop, deliver and present such beautiful dishes. The staff are always friendly and go out of their way to help you. The actual decor in the hotel is beautiful. We attended a food and wine event and it was phenomenal, we have fantastic memories from our time here.

Nothing.

🇳🇱

Philip

8.2

August 2022

The common areas of this hotel are splendid: the courtyards are beautifully designed, as is the restaurant. There was a private parking area two blocks away from the hotel. They have a very good and fast laundry service (per bag - overnight washed and ironed and affordable!). The restaurant is excellent, both for dinner as for breakfast and the staff is very friendly.

The ventilation of the room was a bit complicated: our room had one window on the side of the corridor, which we had to open at night for fresh air (the air-conditioning wasn't getting air from outside) so we were disturbed by the sounds from the hotel.

🇳🇱

Jaime

8.2

September 2022

The patio is great and relaxing - I was told the wooden beams are still the originals from the early XX century. The rooms were large and nicely decorated. The bathroom was luxurious, with large towels and good toiletries (shampoo, body wash and the like). Very clean and in a very good location downtown.

The rooms we had were a bit dark and the beds are a bit short if you happen to be tall. We had breakfast at the restaurant once but were disappointed (perhaps high expectations because it is run by a cheff).

🇲🇽

Fernanda

9.1

September 2023

Love the hotel really nice and very cozy. Had one of the best restaurants in San Cristobal

I couldn’t sleep really well. Next to the first room was a construction so they’ve change us, and on the second room was next to the street so on the night you could hear all the cars passing by - so annoying.

🇺🇸

Tierra

9.1

November 2022

Gorgeous! My room was well-appointed, clean, and very spacious (I had a front seating area). The staff was very welcoming and eager to help. I will 100% stay here again when I come back to Chiapas :)

My only complaint would be that my room faced the courtyard which also happened to be the dining room of the on-site restaurant, and so could be very noisy at night. Thank goodness I had a noise machine!

🇮🇱

Shayel

9.1

May 2022

Feels like a super-luxury hotel - designed very well and super Impressive. The staff was nice and the shower was clean and beautiful. I really like that they gave us free water bottles, and placed the power sockets in good locations. The restaurants\coffee place of the hotel looks so good too.

VERY MINOR NOTES 😄: The TV or the internet that was connected to the TV was quite slow. I'm glad they had a smart TV but eventually, it wasn't working good as I expected. The window at the shower\toilet was just right to the street so I had to close\cover the blinds every time. It would much nicer if they had a kind of ventilation in order to prevent the bad smalls without exposing the entire bathroom to the street.

🇲🇽

Tracey

10

May 2022

I just LOVED this hotel. Super stylish, great location, beautiful courtyard, tasty restaurant, lovely wooden furniture in the rooms. I will definitely stay here the next time I am in San Cristobal!

I booked a room online and we arrived past midnight the first night and ended up in a rather airless room with a pump/bomba in the airshaft that shook and rattled the room every hour or so. The next morning we asked if we could change rooms and they said YES and put us in a beautiful room with a window to the street - ahh AIR! :) We LOVED it. Wonderuful.

Points of Interest Around Sombra del Agua

Attractions

Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)

0.5mi

Zinacantán

5.6mi

Chiapa de Corzo

25.1mi

Sumidero Canyon National Park (Parque Nacional Canón del Sumidero)

26mi

Cascadas El Chiflón (El Chiflón Waterfalls)

28.7mi

San Juan Chamula

29.6mi

Restaurants

Restaurante #1

Cuisines

  • Mexican

Amenities of Sombra del Agua

Restaurant

Free Private Parking

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Tour desk

Bar

Terrace

24-hour front desk

Non-smoking rooms

Garden

Free toiletries

Stay rules - Sombra del Agua

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

From

$105

Call for great rates

+1-833-728-2041