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$105Calle Primero De Marzo 15, Centro, San Cristobal De Las Casas, 29200, CS, Mexico
Reservations:
+1-833-728-2041938 reviews
1/68
Restaurant
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Tour desk
Welcome to Sombra del Agua, your cozy haven in the charming city of San Cristóbal de las Casas! Nestled just 0.5mi from the bustling city center, this delightful 3-star hotel is designed for travelers who crave comfort and convenience. With rates starting from just $105, you can enjoy a stay enriched by colorful local culture while indulging in modern amenities that ensure a comfortable retreat.
You'll be spoiled for choice with our fantastic on-site offerings! Dive into culinary delights at our restaurant, or unwind with friends at the bar after a day of exploration. Take advantage of our free Wi-Fi to share your adventures and stay connected. For those looking to unwind further, our fitness center and sauna are ideal spots, and the spa invites you to indulge in some pampering. Don’t forget to roam our lush garden or relax on the terrace—perfect for sipping morning coffee or evening cocktails!
But that's not all! With 938 reviews praising our friendly service and inviting atmosphere, you’re guaranteed a stay filled with warm hospitality. Whether you're in town for a business meeting or a family getaway, our 24-hour front desk is there to cater to your every need, including arranging shuttles and tours. So pack your bags and get ready for an unforgettable trip to San Cristóbal de las Casas at Sombra del Agua!
At Sombra del Agua, we don’t just offer a place to stay; we create an experience alive with local charm and hospitality that will make your visit to San Cristóbal de las Casas memorable. Indulge in a culinary journey at our on-site restaurant where the vibrant flavors of Mexican cuisine come to life—each dish crafted to perfection. Whether you're swaying to the rhythm of Mariachi music or enjoying a quiet rendezvous, our restaurant is sure to tickle your taste buds and create lasting memories.
If you've got a craving for relaxation, our delightful garden and terrace areas provide the perfect escape. Picture this: you're lounging with a cool beverage, taking in the fresh air, while the sounds of nature serenade your senses. It's not just a spot to unwind; it's a fantastic place to meet fellow travelers and swap stories of your adventures in this beautiful region. And don’t forget about our spa – it’s time to treat yourself! Let our skilled therapists melt away your worries, leaving you revitalized and ready to continue your explorations.
When the day winds down, return to the heart of Sombra del Agua where our friendly staff awaits to ensure every aspect of your stay is perfect. With a 24-hour front desk at your service, from arranging tours that take you to the hidden gems of the city, to assisting with transportation, we’re here to make your travel experience smooth and hassle-free. So whether you’re here for a romantic getaway, a family adventure, or a solo journey filled with self-discovery, you’re in for a treat at Sombra del Agua!
Closest airports
Ángel Albino Corzo International Airport
28.4miRestaurant
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Tour desk
Bar
Terrace
24-hour front desk
Non-smoking rooms
Garden
Free toiletries
Show 6 photos
Superior, King Size
1 King Size Bed
Flat-screen TV
x4
+
x3
More details
Indulge in comfort in our Superior King Room, perfect for a romantic getaway with its spacious king-size bed. Enjoy a smoke-free environment, ideal for a peaceful retreat for two.
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Deluxe Suite, King Size
1 King Size Bed
Air conditioning
Tea/Coffee maker
Free toiletries
x8
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x5
More details
Indulge in luxury in our Deluxe King Suite, featuring a plush king-size bed and complimentary toiletries. Relax in comfort with air conditioning in this smoke-free room, perfect for a romantic getaway for two.
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Deluxe Suite, Queen Size
1 Sofa Bed
2 Queen Size Beds
195 sqft
Air conditioning
Tea/Coffee maker
Free toiletries
x8
+
x5
More details
Indulge in the spacious Deluxe Queen Suite, perfect for 4 adults with two Queen size beds and a cozy sofa bed. Stay comfortable with air conditioning and enjoy complimentary toiletries.
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Suite
1 King Size Bed
130 sqft
Air conditioning
Tea/Coffee maker
Free toiletries
x8
+
x5
More details
Suite Two Beds With Terrace is 377 square feet and is Wheelchair-accessible.
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Suite, King Size
1 King Size Bed
+
More details
Indulge in luxury at our spacious Suite, featuring a comfortable King size bed and amenities like air conditioning and free toiletries. Perfect for 2 adults and 1 child, this 129 sqft room ensures a restful stay.
Superior, 2 Double Beds
2 Double Beds
x4
+
x3
More details
Indulge in relaxation in our Superior Double Room with two Queen size beds, accommodating up to 4 adults and 2 children. Enjoy a smoke-free environment to create cherished memories with your loved ones.
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King Room
1 King Size Bed
Air conditioning
Free toiletries
x4
+
x3
More details
Show 6 photos
Room - 2 Double
2 Double Beds
130 sqft
Air conditioning
Free toiletries
x4
+
x3
More details
Show 10 photos
Family
1 King Size Bed
1 Sofa Bed
x8
+
x4
More details
Show 10 photos
Standard Room
1 Twin Bed
Free wifi
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 5 photos
Superior
2 Queen Size Beds
Flat-screen TV
x4
+
x3
More details
Show 3 photos
Room - 1 Twin, Accessible
1 Twin Bed
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
9.1
938 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Ayala
10
January 2024
I recommend Hotel Sombra del Agua with enthusiasm! Excellent location - right in the center of town. Yet the floor plans, massive architecture and good building materials insulate it from the city's noise. It is a heavenly oasis. Impeccable, attentive service, to the most minute details by a staff who is both highly professional and compassionate. Luxurious comfort for affordable prices. The hotel is super clean and very well maintained. The hotel's restaurant's chef is one Mexico's top 100 chefs and his food is both traditional and creative.
I wish more of the hotel staff would speak English -- it is unfortunate that English has become the dominant language of international communication. Likewise, the hot water pressure will gain from improvement.
Karla
9.1
January 2023
The decor, the staff was friendly. Location perfect. Water in the room every day. The cleaning lady was so friendly. The young man by the door was very nice too. All staff was friendly. Beds very comfy
There isn't a children menu at the hotel restaurant. So it was difficult to eat there with my toddler. Whenever I asked for a normal breakfast for her (adult size) it had a lot of condiments. There should have a simple menu for children will make meals times more convenient.
Lisa
10
September 2022
I did a lot of research before booking Sombra del Agua. TripAdvisor should remove the older reviews from when this property was managed by Holiday Inn. The current operators have created an intimate hotel, perfectly located, with exceptional service and accommodations (read to the end to learn about the on-site restaurant). From check in, to check out we were treated like royalty! The staff was attentive, and helpful. I lost an earring in the room, my husband told the front desk and voila! the maid found it and returned it. The rooms are decorated in an elegant simple colonial style. A bit dark, but that was the style of the day. The bed was incredible, (sadly better than the one we have at home) soaps and lotions of exceptional quality. I did read some reviews commenting on the noise level. If you want silence, when traveling in a busy city and also want to enjoy a historic property, bring earplugs. Personally, I am a really lite sleeper and yes, voices did carry in the night and echo in the halls. We had a courtyard facing room, so I'm not sure what the street facing rooms are like, but it really didn't bother me and I accepted it as part of the experience. The courtyards and gardens are beautifully maintained and the perfect place to enjoy a good book and glass of wine or margarita... Let's talk about the restaurant... We are foodies. We travel to eat and learn about cultures through food. We at many restaurants while in San Cristobol and by far Tarumba was the best of them all. We enjoyed a dinner and two breakfasts there. The menu is regionally inspired and the food beyond expectation. Chef Jorge Gordillo and staff, we applaud you! Daniel and team, we are so grateful for your service and making our stay a memorable one! We hope to return again one day!
It would have been great to have a hook or two in the bathroom!
Méabh
10
November 2022
The breakfast was delicious, plenty of options and presented exceptionally. Very obvious that the chef takes huge pride in their work, quality of the food was second to none. My Dad and Brother are chefs so I’m quite fussy and understand the level of work that goes into to develop, deliver and present such beautiful dishes. The staff are always friendly and go out of their way to help you. The actual decor in the hotel is beautiful. We attended a food and wine event and it was phenomenal, we have fantastic memories from our time here.
Nothing.
Philip
8.2
August 2022
The common areas of this hotel are splendid: the courtyards are beautifully designed, as is the restaurant. There was a private parking area two blocks away from the hotel. They have a very good and fast laundry service (per bag - overnight washed and ironed and affordable!). The restaurant is excellent, both for dinner as for breakfast and the staff is very friendly.
The ventilation of the room was a bit complicated: our room had one window on the side of the corridor, which we had to open at night for fresh air (the air-conditioning wasn't getting air from outside) so we were disturbed by the sounds from the hotel.
Jaime
8.2
September 2022
The patio is great and relaxing - I was told the wooden beams are still the originals from the early XX century. The rooms were large and nicely decorated. The bathroom was luxurious, with large towels and good toiletries (shampoo, body wash and the like). Very clean and in a very good location downtown.
The rooms we had were a bit dark and the beds are a bit short if you happen to be tall. We had breakfast at the restaurant once but were disappointed (perhaps high expectations because it is run by a cheff).
Fernanda
9.1
September 2023
Love the hotel really nice and very cozy. Had one of the best restaurants in San Cristobal
I couldn’t sleep really well. Next to the first room was a construction so they’ve change us, and on the second room was next to the street so on the night you could hear all the cars passing by - so annoying.
Tierra
9.1
November 2022
Gorgeous! My room was well-appointed, clean, and very spacious (I had a front seating area). The staff was very welcoming and eager to help. I will 100% stay here again when I come back to Chiapas :)
My only complaint would be that my room faced the courtyard which also happened to be the dining room of the on-site restaurant, and so could be very noisy at night. Thank goodness I had a noise machine!
Shayel
9.1
May 2022
Feels like a super-luxury hotel - designed very well and super Impressive. The staff was nice and the shower was clean and beautiful. I really like that they gave us free water bottles, and placed the power sockets in good locations. The restaurants\coffee place of the hotel looks so good too.
VERY MINOR NOTES 😄: The TV or the internet that was connected to the TV was quite slow. I'm glad they had a smart TV but eventually, it wasn't working good as I expected. The window at the shower\toilet was just right to the street so I had to close\cover the blinds every time. It would much nicer if they had a kind of ventilation in order to prevent the bad smalls without exposing the entire bathroom to the street.
Tracey
10
May 2022
I just LOVED this hotel. Super stylish, great location, beautiful courtyard, tasty restaurant, lovely wooden furniture in the rooms. I will definitely stay here the next time I am in San Cristobal!
I booked a room online and we arrived past midnight the first night and ended up in a rather airless room with a pump/bomba in the airshaft that shook and rattled the room every hour or so. The next morning we asked if we could change rooms and they said YES and put us in a beautiful room with a window to the street - ahh AIR! :) We LOVED it. Wonderuful.
Attractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.5miZinacantán
5.6miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
26miCascadas El Chiflón (El Chiflón Waterfalls)
28.7miSan Juan Chamula
29.6miAttractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.5miZinacantán
5.6miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
26miCascadas El Chiflón (El Chiflón Waterfalls)
28.7miSan Juan Chamula
29.6miAirports
Ángel Albino Corzo International Airport
28.4miRestaurante #1
Cuisines
Restaurant
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Tour desk
Bar
Terrace
24-hour front desk
Non-smoking rooms
Garden
Free toiletries
Activities
Themed dinners
Bathroom
Free toiletries
Hairdryer
Towels
Bedroom
Linens
Business Facilities
Meeting/Banquet facilities
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Cable channels
Outdoors
Garden
Outdoor fireplace
Outdoor furniture
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
Safe
Safety features
First aid kits available
Spa
Back massage
Couples' massage
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
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