This hotel exceeded our expectations. Beautiful room, very clean. Very comfortable bed. Spa-like shower. Staff were all very friendly. The free shuttle from the airport worked out excellent and was the main reason we picked this hotel. There were so many excellent choices for breakfast. I wish we could stay longer! A Chili’s and Denny’s right next door!

There was only one chaise at the pool so we couldn’t really enjoy that together.

great staff and comfortable installations

location isn’t as nice and not many restaurants nearby but it’s quite close to the airport which is why most stay here. so not so good if you want to explore GDL as a tourist

My kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8?) should be good swimmers or have a flotation device. We liked having Denny's right next door. The hotel was very clean and well-run. I speak Spanish, but someone at the front desk also spoke English, if needed. We had assistance taking our mountain of luggage upstairs. An employee promptly brought us extra towels for the pool, upon request. There is ice on the second floor, also a snack machine was on our floor. Hot breakfast was served in the morning, and the chilaquiles were delicious. We chose this hotel because it offers a free shuttle to the airport. This was easy to arrange with the front desk, and our ride went as expected. We'll be back next time we travel to the U.S. for sure!

Everything was great!

The staff was amazing! The hotel was clean! When my car rental place (Hertz) would not give me a ride back to the hotel, the hotel sent their van to pick me up! I WILL DEFINITELY RECOMMEND THIS PLACE TO EVERYONE!!

The location near the airport and near the weeding ceremony.. Staff are great and answers all the questions asked.

Only issue was there was not hair condition in the bathroom and washcloths, but the rest was fine..

Absolutely impressed with this location and the comfort of the beds. It is difficult to find soft beds in Mexico, but these beds are amazing and the rooms are extremely clean. Very convenient location for the airport. Food and staff were excellent as well.

Nothing, everything was great!

Very close to the airport there’s a shuttle that takes you to the airport and there a Dennys and chillie

There was nothing I didn't like ❤️ I just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that I love ❤️

I was out early, so you should give us customer discount that have to leave before breakfast

Breakfast was good, restaurants for our kids were within walking distance.

close to the airport with restaurants near by

the area isn’t the best (not fault of the hotel) much nicer in other areas of Guadalajara