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Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, 77719, Mexico
Reservations:
+1-833-728-2041154 reviews
1/188
Water park
Private pool
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Welcome to Paradisus Playa del Carmen All Inclusive, a luxurious 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Situated just 2.2mi from the city center, this resort offers the perfect combination of convenience and tranquility. With 154 reviews, guests have raved about their unforgettable experiences at this tropical paradise.
From the moment you arrive, you'll be greeted with top-notch amenities and service. Take advantage of the resort's water park, private pool, and private beach area, all available to guests for free. If you're traveling with little ones, they'll love the kids' pool and kids' club, ensuring endless entertainment for the whole family.
Indulge in a variety of activities including water sports, golfing, and relaxing in the spa. The resort also offers a fitness center and evening entertainment for those looking to stay active and be entertained. At Paradisus Playa del Carmen, every detail has been carefully considered to create a truly exceptional experience.
With prices starting from just $338, this all-inclusive oasis is the perfect choice for your next vacation. Enjoy the beautiful garden views, excellent room service, and delectable dining options. Whether you're seeking relaxation, adventure, or both, Paradisus Playa del Carmen All Inclusive is the ultimate destination for a truly memorable getaway.
Once you've had your fill of fun in the sun, Paradisus Playa del Carmen All Inclusive offers a plethora of dining options to satisfy every craving. From the modern and International cuisine at Bana, to the traditional and family-friendly ambiance of Cappella offering delicious pizza and steakhouse options, there is something to please every palate. For seafood lovers, AguaMarina is the perfect choice, and for a taste of Latin American flavors, Fuego is sure to impress. With a total of 15 restaurants and bars on-site, including The Market, Naos, and the Blue Agave Taqueria, your taste buds are in for a treat throughout your stay.
When it comes to payment options, cash is not accepted at Paradisus Playa del Carmen. However, major credit cards such as Visa, Mastercard, and American Express are gladly accepted. So you can simply relax and enjoy your stay without worrying about carrying cash or exchanging currency.
At Paradisus Playa del Carmen, there is a wide range of room types available to suit every traveler's needs. Whether you're looking for a cozy suite with garden views, a spacious two-bedroom master suite, or a swim-up suite for a touch of luxury, there is a room perfect for you. With accommodations that can accommodate up to 6 adults and 4 children, you can bring the whole family along for an unforgettable vacation experience. And with room sizes ranging from 560 sqft to 1539 sqft, you'll have plenty of space to unwind and relax after a day of exploring or lounging by the pool.
No matter your preferences, Paradisus Playa del Carmen All Inclusive has everything you need for a truly memorable getaway. From the stunning location and top-notch amenities to the delicious dining options and comfortable accommodations, this resort is the ultimate destination for relaxation, adventure, and indulgence. So why wait? Book your stay at Paradisus Playa del Carmen and get ready to create lifelong memories in paradise!
Closest airports
Cozumel International Airport
12.1miCancún International Airport
29.2miWater park
Private pool
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Beach
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
View
Bathtub
Free toiletries
8.5
154 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Carrie
8.2
April 2023
The hotel was really nice and upscale. The food was great and there were a lot of options. The Friday night carnival games and pirates at the pool were a great hit for the kids.
The pool is very deep. Its over 5 ft everywhere but in the kid's pool. I couldn't get drinks at the swim up without sitting at the bar because I couldn't touch in the pool bottom anywhere. It was difficult to bring your kids anywhere on rafts or even with floaties if you cannot touch the bottom of the pool. It was way too deep for a main pool. Our room had a great Ocean view, but we were right above the restaurant and couldn't open the doors without smelling food the entire time. There is no couch in the room despite the pictures. There is only 1 swim up bar, there are waiters, but they are hard to come by in the kid's section.
Hernanmuniz
9.1
January 2023
The food is really food, the restaurants with food options. The amount and diversity over the pools is really good. Two great options for the kids on the pools, it was a lot of fun for them.
The bartenders look at your wrist all the time and if you were not premium wristband then they sometimes ignore you for the person that does have it, not all but the majority. Difficult to put a donut bar in the entrance of our room, and we were not able to take it because we were not premium, having 2 kids of 4 and 5 is quite difficult to ignore it and not have a donut, so a couple of cries were part of the trip.
Mark
8.2
August 2023
Nice layout. Lots of restaurants. Raul the concierge was very helpful and made our stay very comfortable. Swim up Suite was amazing. The swim up bar was awesome. The Teppanyaki restaurant was very fun and food was great. Excellent food and service in Capella.
The property needs to be maintained a little better. Repair work done on walls. 24 hour coffee bar was not open at 6:30 am so we couldn’t get coffee before an excursion. Room service food was not very good. The steakhouse was closed.
Daniela
10
April 2023
This is our third time staying in Paradisus and although this was the shortest stay (one night) it was amazing as always! Food was great, the Nespresso hut is a great addition, the Kids waterpark is a hit as usual, and the staff is wonderful. Shout out to Pablo who was very attentive and kind, the buffet staff was more than accommodating and the girls at the Kids Club are now my daughter's favorite group of people!
From our last stay we did notice the rooms are in desperate need of some love. Paint was peeling in some of the walls, etc. Nothing major but worth checking out. Also, despite having the Melia app, we were never able to order room service which was a bit frustrating. Nothing crazy but worth noting!
Drew
8.2
January 2022
Paradisus was really good. It worked out for what we were looking for. We were looking for a place which would allow us to relax, play golf and scuba without being overly crowded due to Covid19 issues and concerns. Staff were polite and attentive!
The one issue I had was they only had one option open for breakfast and lunch outside of their pool grills.
Wenjing
9.1
June 2023
the property was beautifully designed and decorated. the family vs adults only lay out is genius.
the rooms could have been better designed. the toilet door is a glass door with no lock, and there is huge glass window between the bedroom and the bathroom. as a result, there is ZERO privacy for using the bathroom.
Nadia
9.1
February 2023
the facilities, the kids club , the cleanness, the friendly and smiling staff
the slow service at some restaurants, the only place to eat between 11am and 1pm is the snack place at the pool, no lots of options, so had to adjust lunch times and naps accordingly, with a 3 year old.
Garth
10
July 2022
We enjoyed the food and service from the staff. The commitment to exceptional experiences for guest was on full display.
Danielle
8.2
July 2021
Before I forget, staff was accommodating, knowledgeable, and friendly. Jeaneen, our concierge was outstanding. 2bedeoom suite was perfect for my husband an I in one separate room suite and our 2 boys right next to us with their own everything. Worth the money! Covid secure, clean environment... Oscar (I 🤔) at Market grill was awesome and the food was great there. If early, many choices to lounge by several pools. Nature critters posed NO problems birds and little monkeys have home training Lol. 1st post Covid vacation. No worries.
THE HORRIBLE SEAWEED SMELL! Couldn't function the first night. NO BEACH! THEY WERE ACTIVELY WORKING ON IT THOUGH... Food and restaurants were bountiful but not my taste.
Clinton
10
December 2021
very well laid out, and a distinct family side along with a distinct adults only side. Gave the adults only guests the option of doing activities all over the property, while keeping the children on the family side only.
The only thing that made it slightly less than perfect was the traffic/trip time to and from the airport.
Attractions
3D Museum of Wonders
1miFundadores Park (El Zócalo)
1.8miCenote Chaak Tun
3.4miXenses Park
6.1miRio Secreto Nature Reserve
6.6miDiscover Mexico Park Cozumel
13.5miSelvatica
15.6miKantun Chi Ecopark
16.7miSan Gervasio Mayan Ruins
16.9miXotik-Ha EcoPark
17miThe Mayan Cacao Company
17.7miPlaya Palancar
19.6miEl Mirador Lookout
23miXoximilco Cancun
27.2miVentura Park
30.3miAttractions
3D Museum of Wonders
1miFundadores Park (El Zócalo)
1.8miCenote Chaak Tun
3.4miXenses Park
6.1miRio Secreto Nature Reserve
6.6miDiscover Mexico Park Cozumel
13.5miSelvatica
15.6miKantun Chi Ecopark
16.7miSan Gervasio Mayan Ruins
16.9miXotik-Ha EcoPark
17miThe Mayan Cacao Company
17.7miPlaya Palancar
19.6miEl Mirador Lookout
23miXoximilco Cancun
27.2miVentura Park
30.3miAirports
Cozumel International Airport
12.1miCancún International Airport
29.2miBana Family
Cuisines
Ambiances
AguaMarina
Cuisines
Ambiances
Cappella
Cuisines
Ambiances
Mole
Cuisines
Ambiances
The Market
Cuisines
Ambiances
Naos
Cuisines
Ambiances
The Lunch Box
Cuisines
Ambiances
Fuego
Cuisines
Ambiances
Sal Steak Cave
Cuisines
Ambiances
Bana
Cuisines
Ambiances
Hadar
Cuisines
Ambiances
Sunset Grill
Cuisines
Ambiances
La Palapa
Cuisines
Ambiances
Blue Agave Taqueria
Cuisines
Ambiances
North Avenue Bar
Cuisines
Ambiances
Gabi Club Bar
Cuisines
Coffee Corner
Cuisines
Ambiances
Cocos Bar
Cuisines
Ambiances
Swim Up Bar
Cuisines
Ambiances
Red Lounge Bar
Cuisines
Ambiances
M Bar
Cuisines
Ambiances
Toji
Cuisines
Ambiances
South Avenue Bar
Cuisines
Ambiances
Blue Agave Bar
Cuisines
Ambiances
Sunrise Grill
Cuisines
Ambiances
Fahrenheit
Cuisines
Ambiances
Red Lounge
Cuisines
Ambiances
Bar Swim Up
Cuisines
Ambiances
Coffee Corner by Nespresso
Cuisines
Ambiances
Cocos Bar
Cuisines
Ambiances
Location
Availability
Water park
Private pool
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Beach
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
View
Bathtub
Free toiletries
Accessibility
Upper floors accessible by elevator
Activities
Beach
Diving
Game room
Golf course
Snorkeling
Water park
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Food & Drink
Bar
Coffee house on site
Kid-friendly buffet
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Laptop size safe
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Dryer
Living Area
Dining area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Private beach area
Private pool
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair coloring
Hair treatments
Haircut
Hairstyling
Kids' pool
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Spa
Spa facilities
Waterslide
Waxing services
Yoga classes
Transportation
Car rental
Shuttle service
View
Garden view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
4+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
At what times are check-in and check-out at Paradisus Playa del Carmen All Inclusive?
When you book a stay at Paradisus Playa del Carmen All Inclusive, you can access your room from 03:00 PM and should leave by 12:00 PM.
Does Paradisus Playa del Carmen All Inclusive provide free parking options?
Yes, there is ample parking available at Paradisus Playa del Carmen All Inclusive. Guests can take advantage of the free private on-site parking without the need for a parking reservation.
How much does a stay at Paradisus Playa del Carmen All Inclusive cost?
The base price for Paradisus Playa del Carmen All Inclusive starts at $338. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Paradisus Playa del Carmen All Inclusive?
The hotel offers a variety of room types including Double rooms, Suites, and Master Suites. The occupancy ranges from 2 adults to 6 adults with additional children allowed in some rooms. Smoking is allowed in some rooms while others are smoke-free. Bed sizes include Queen, Double, King, and Sofa beds with varying room sizes.
What are the main attractions at Paradisus Playa del Carmen All Inclusive?
Guests can spend their time at Paradisus Playa del Carmen All Inclusive by enjoying the various leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool, private pool, or the kids' pool. For those looking for more adventurous activities, the hotel offers a water park, water sports facilities on-site, and a water slide. Furthermore, guests can indulge in relaxation and pampering at the spa, which offers a range of treatments like massages, facials, body wrap, and more. Fitness enthusiasts can make use of the fitness center or participate in fitness classes and yoga classes. The hotel also features a golf course for guests who enjoy playing golf. Additionally, guests can enjoy the private beach area, snorkeling, diving, windsurfing, and more. The hotel provides a variety of dining options with cuisines ranging from Asian and seafood to Italian and Latin American.
Is there a swimming pool at Paradisus Playa del Carmen All Inclusive?
The hotel has at least one pool. The pool is available throughout the year and it is located outdoors.
Is there an in-house restaurant at Paradisus Playa del Carmen All Inclusive?
Yes, the Paradisus Playa del Carmen All Inclusive hotel has a variety of restaurants on site. These include Bana Family (Asian cuisine), AguaMarina (Seafood), Cappella (Pizza and Steakhouse), Mole (International), The Market (Italian), Naos (International), The Lunch Box (International), Fuego (Latin American), Sal Steak Cave (Steakhouse), Bana (International), Hadar (International), Sunset Grill (International), La Palapa (International), Blue Agave Taqueria (Steakhouse), North Avenue Bar (International), Gabi Club Bar (International), Coffee Corner (Asian), Cocos Bar (International), Swim Up Bar (International), Red Lounge Bar (International), M Bar (International), Toji (International), South Avenue Bar (International), Blue Agave Bar (American), Sunrise Grill (American), Fahrenheit (American), Red Lounge (American), Bar Swim Up (American), and Coffee Corner by Nespresso (American).
Which payment methods are supported by Paradisus Playa del Carmen All Inclusive?
At Paradisus Playa del Carmen All Inclusive, cash is not accepted as a payment method. However, they do accept Visa, Mastercard, and American Express for payment.
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