Very nice private beach, and because the hotel is a bit further from the beach clubs and hotel zone in Tulum, it was not affected by the Sargasso that spread on every beach in Tulum’s main touristic area. So that was a nice compensation for the horrible dirt road. The hotel crew is very nice and service in the common area is outstanding. The restaurant is also very pleasant and offers great food and snacks.

Not many choices for breakfast, although every option available was very nice. The 1km dirt road that leads up to the hotel is awful with enormous holes caused by the eventual rain, and it can take up to 10 minutes to cross it, feeling like horseback riding. Yes, you will need a car to stay here and acess Tulum hotel / beach club zone during your stay.

Most breathtaking location, food, people and experience. From the staff at the reception to the waiters in the restaurant, me and my partner felt taken care of in every way. Even though there’s no phones in the hotel rooms we could contact the reception through WhatsApp which was so much more convenient. I was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one usually has to. The ritual in the spa by the beach was such a unique experience and it was amazing waking up and going to the yoga class. We had a late checkout and were able to squeeze in a boat tour. It was so so cool! The weather was perfect, the ocean was absolutely beautiful and the crew was really informative. After our snorkel there was ceviche and fresh fruit served. Now that is service. We can’t wait to come back

The location is idea--away from the beach dance party set on an idyllic bay. The staff were superb--kind, efficient, and always there with any request. The rooms were well appointed and the views cannot be beat. The pool. I mean...the pool alone is magic.

We were there during the slow time which meant renovations before the crowds come back. But the hotel and restaurant staff were super accommodating. They offered complimentary massages and were great about telling us times when the noise would be loudest. Only downside is that there wasn't a gym. Some of the dishes at the restaurant were great while others were so-so.

quit, clean, well-decorated, beautiful. breakfast was very good.

property is fine but the exchange rate they play where they convert from the booked USD to pesos at a bad rate so when it shows up on your credit card it is higher than the original booking price is really beneath them for a high class property, just to squeeze a few bucks extra. Quote me and book with a peso denominated price, then. Left a bad taste. Staff were friendly, competent and helpful. Overall a good experience. the restaurant food and service is quite good as well.

Excellent location in a secluded and repaired bay. Refined and elegant facilities. Kind and helpful staff. A place to come back!

This intimate boutique hotel is a gem! Gorgeous food, attentive service, wonderful, caring owners. Jashita's personalized service grows on you. And not to forget the superb team from Adventure Shack based on-site that took my sons and I on incredible adventures, including snorkeling in bat caves and exploring the Tulum archeological ruins with a Mayan guide.

A separate menu for lunch and dinner would be preferable but the quality of the food makes up for the current set-up. Must try the whole fish to share. We had a whole seabass for three, caught the night before, made Meditteranean style, which is still singing on our pallet! Served on the hotel's rooftop under a full moon sky. We will be back!!!

we had stayed in the zona hotelera for a few nights before coming here - and we much preferred it here. Quiet, secluded, a stunning bay (with free snorkels, paddle boards, kayaks) to explore. restaurant has good variety and is actually reasonably priced. They serve free Sangria on the rooftop infinity pool in the afternoon - which we had entirely to ourselves one afternoon. the owner of the restaurant speaks to every table at the restaurant to make suggestions and point out the specialities of the menu - which pointed us to some great meals and drinks we wouldnt have tried. we had a plunge pool on our balcony which was basically a private pool for our toddler.

Almost nothing. Its worth noting that the sand in the zona hotelera is superior (pure white sand, there are sharp rocks and shells at the beach at Jashita). but the calm secluded bay / natural wildlife offset this for me. it depends what youre after!

Fantastic location, right on a private beach in Soliman Bay. Great restaurant with breakfast inclusive.

For the expensive price, the rooms are OK and a little bare on furniture. During the heavy rainy season, our room was semi-flooded one evening when the showers were extreme. The hours of operations on the pool and the kayaking & canoe equipment was frustrating, only available from 9-5pm (when typically after 5pm is the best time to go out and kayak out of the hot Tulum sun).

I have been to many beach hotels over the years, and Jashita is certainly among the finest I have visited. The grounds are beautifully designed, there are endless places to sit or recline and relax, the rooms are elegant, the beds are fabulously comfortable, the food is truly refined, and the staff are among the most attentive and helpful I have encountered in forty years of travel. When my wife and I decided we wanted to rent a car (recommended, btw), Abigail organized to have one delivered to the hotel the next morning. Clemente, the wonderfully eccentric Venetian who superintends the hotel, made the rounds each day to ensure visitors had everything they needed. The hotel's location is fantastic, as it is about 20 km north of Tulum, which allows one to escape he hustle and noise. I should also add that the clientele at the hotel were unusually interesting people. Jashita has everything one could possibly want in a luxury beach hotel!

Nothing. Really.

A really beautiful and lovely place. This is the perfect place when you just want to chill and relax.

We arrived a day later because our flight was canceled and I wish they would have given us a refund or credit to use at the restaurants and spa or something.. If you go to this place I recommend doing it before or after visiting other places as the hotel is in a very distant and separated place, so you don't end up spending too much on the taxi rides. But it's really a great place for a staycation. :)