The riad is located in a quiet, narrow alley and is about a 5-minute walk from El Badi Palace and about a 15-minute walk from Djemaa El Fna (central market square). There are several (inexpensive to medium-priced) restaurants in the neighbourhood. The riad is not a historic building. It has been extensively renovated and the rooms, bathrooms and facilities are new. The furnishings and ambience are in Moroccan style. Without being overboard. The riad was only recently opened (October/November 2023), has a roof terrace with loungers, a (whirlpool) pool and a hamman. The breakfast is typical of the country, and the kitchen is happy to fulfil any additional wishes. The staff is a heart of soul: friendly, courteous, super-helpful and always in a good mood.

We had such an amazing holiday here! Both Mustapha's made us feel so welcome and a part of the family during our stay. The Riad is lovely with a beautiful rooftop area and and nice cold pool as well. Mustapha the manager was great at suggesting and organising day trips and excursions throughout our time in Marrakech while Mustapha the attendant was so helpful and kind and our son has made a friend for life! The location was amazing and just a short walk away from everything we needed. Riad Kale Polis helped us create such amazing family memories of our time in Marrakech. I'm sure with the way our kids talk about this place they will be back someday again!

Nothing.

We had the most fantastic stay at Riad Kale Polis. Everyone is very welcoming, friendly and helpful and was attentive to our needs. We were welcomed with Moroccan mint tea on our arrival and throughout our stay they answered our questions and were so kind and helpful. I stayed in the Riad on my birthday and they very kindly left a sweet box of biscuits in the room - details like this when staying in a hotel are wonderful. It felt so homely and comfortable. It also felt very safe and secure. The room was a great size and the beds were comfortable, the breakfast that is included was lovely and the communal spaces on the rooftop and in the courtyard were wonderful. There was a nice, small pool on the roof which was great to dip into and cool off from a day spent in the sunshine. The location of the Riad is fantastic - a very short walk from the Bahia Palace, El Badi Palace and Saadian Tombs. It is also a short walk from the souks, Jemaa El-Fnna Square and Koutoubia Mosque. We also did two trips with Get Your Guide and the pick up location is at the roundabout at the end of the street. It is an excellent location and extremely convenient. The Riad itself is peaceful and calm. A great place to rest and recuperate from the hustle and bustle which is just outside. I would highly recommend staying at Riad Kale Polis, it felt like a home away from home and we thoroughly enjoyed our stay. A huge thank you to the wonderful team who made our trip so special!

Beautiful inside the courtyard. Room was wonderful. Mustafa, the reception guy, was so helpful and welcoming and nothing was too much trouble for him. Nice surprise to find the fabulous breakfast included in the price.

Thiight we were offered a complimentary coffee on arrival only to find out had to pay for it the next day: just changed the moment. The meal was really not great and the wine expensive amd no water is complimentary. Taxi to the airport was way overpriced but easy as the Riad booked it and then helped us with both our bags, so helpful and guess worth the extra cost.

We couldn't have had a better placed Riad. Our hostess was extremely kind and accommodated us so very well. It was my daughters birthday and they made her a delicious cake to celebrate. I cannot reccommend this riad enough. Only minutes from the Ferblantiers square and a 5 minute walk to Place Jamma el Fnaa, amazing position, quiet and friendly people living in the street. We had restaurants and shops in Ferblantiers and ate and took cocktails in several of these. Service and prices were excellent.

Nothing negative at all, it was brilliant.

Anne Marie, the manager, and her team were exceptionally accommodating. Someone was always available to help and give advice when needed. We did have an issue which was duly compensated. All the staff were very welcoming and very friendly The location was fantastic as it was round the corner from Bahia Palace and a short walk from Jemaa el fnaa. Catching a taxi was also relatively easy, and the local shops were also good for food and gifts. After staying in both hotels and villas on previous visits, the experience of a Riad felt a little more personal. The Riad and the rooms were cleaned every day. Our beds were made, and towels were replaced every day. We decided to have our first meal at the hotel as it was dark when we got there and wasn't sure about going out until daylight. It was cooked fresh and was the best tagine we had during our stay. The breakfast was lovely with a varied selection every day. The traditional pancakes are my favourite and could eat them every day. The team happily served breakfast on the terrace, which was beautiful, especially with the weather this time of year. This trip was the first to Marrakech for my friends, they all loved the whole experience. Other than a technical problem with our shower, we had a lovely stay.

As this was my first stay at a Riad, I didn't realise that the pool was small. The pictures didn't give a true sense of the size. Rather than a pool of this size, it would have been more welcoming to have a spa. It would have been a perfect way to relax after an eventful day. As a Muslim, ablution (spiritual cleansing before prayer) is vital in our routine, it was disappointing to see that there was nothing to facilitate this in any place that I stayed especially as Morocco is a muslim country. I understand the Riads are normally tucked away in the small streets of Marrakech, but it would be easier for travellers if it could be clearer from the main roads as the general public found it difficult to give directions without the maps.

We spent four lovely nights at this Riad in the Medina. It’s location is brilliant with its walking distance to many tourist attractions including Badi Palace, Bahia Palace and Jemaa El Fna Soul Markets. The staff were caring and attentive to all of our needs, kindly welcoming us with Morrocan mint tea on arrival. Rooms offer a book detailing information about places to visit while in Marrakesh and the opportunity to book excursions to the desert through the riad which was extremely helpful. The breakfast was traditional and tasty with great service by the team. Thank you to To Anne Marie, Rachid and the rest of the team for an amazing stay ⭐️

Facilities (e.g. pool) could’ve been better but for what you pay for are still good!

It was so peaceful there and I loved the rooftop pool and lounge. Miriam was so welcoming and really helped direct me around the town giving me a map. The welcome afternoon tea was a lovely touch and meant a lot to this one hot and tired traveller. She also booked an airport transfer which was very relaxing.

It was a bit tricky to find as the gps on my phone wasn't working and you could not drive a car up to it. Though once I found it (3 minute walk from road) it was a delightful and romantic location away from the hustle and bustle.

Good location - walking distance to all main attractions, just next to big square with multiple shops and restaurants. Tasty breakfasts, even though the offer was almost the same every day. Quiet and peacefull place. Riad was very clean, room has been cleaned in details every day.

WiFi signal was strong, but every now and then it used to disconnect and you have to establish connection from zero. The drain in the shower wasn't 100% efficient, after few minutes water was starting to overflow and you had to make 15 minutes break, so the water level goes down.

The breakfast was a traditional local meal served very nicely. The staff were so friendly and helpful and arranged all our site seeing trips. It was a real pleasure to stay with Anne Marie and her staff. They were so kind and welcoming. We had a great time. We felt we had made real friends there, we will miss the hospitality and big laughs. My wife really appreciated the massages, which was indeed excellent and helped her knee arthritis. We loved the beautiful traditional furniture.

The room was lovely, but it would've been good to have somewhere to put our suitcase.