I liked how there’s a variety of selection for breakfast. All the staffs I encountered provided excellent service! I loved our room. It felt luxurious and comfortable. We just had a loud neighbor across the room who had people coming in and out of the room, kids running back and forth down the hall and talking so loud that we can hear them all night. Otherwise everything about the room, service was wonderful. I loved how close the hotel was to restaurants and shopping area. I also liked how the hotel was more in a secluded area in the corner. It felt more quiet.

N/A

Pleasure of staying at Ramada and we must say, it exceeded all our expectations. From the moment we entered the lobby, we were greeted with warm smiles from the attentive staff, creating an instant sense of comfort and hospitality. It truly felt like a home away from home. It has truly stood out the impeccable service provided by the hotel staff. From the front desk to the restaurant, everyone was dedicated to ensuring our stay was nothing short of exceptional. The staff members Bikram jee and all were always ready to assist with any request, and their genuine friendliness made us feel valued as a guest. Thank you.

Nothing

The room is so big, clean and variety of breakfast. We stays for 2 nights but the breakfast choices are 80% changing between 2 days and good taste in local foods. Stable wifi, easy check in and out.

- The room doesn’t sound proof we can hear everything from the nearby room and in corridor. - Narrow car lane to approach to the hotel. - Electric system always shut down in Thamel zone (not at Patan, Nagarkot) but the hotel has reserved electric system within 10 seconds. - We request for high floor but we don’t get the high floor.

hoteli iko katikati ya jiji ambapo safari ya kuelekea kwenye maisha ya usiku, ununuzi ulianza. hoteli ya katikati mwa jiji na kituo kamili. nilifurahia sana kukaa kwangu. Rooftop ni nzuri na surendra na timu yake changa walituchukulia kama sisi ni vvip. walipenda sana uwepo wetu pale. Asante sana . itarudi

Good location in Thamel with lots of restaurants and cafes nearby. Staff was friendly and helpful. Nice view from the rooftop.

Despite booking for 3 persons the system did not automatically include the extra bed which comes with extra cost. It was indicated in the reservation and I was prepared for that. But many people might not be aware if one didn't read every line. The front office manager was considerate in accommodating to our preference. However, coordination between the reception and other departments could be improved. I had to request for the third set of towel, plates and glass more than once before I receive all I needed. If the hotel knows that 3 people will stay in the room, everything should have been arranged accordingly. Breakfast selection has too much carb and veg. Very limited options with meat. Sambar was superb.

Ramada Encore by Wyndham Kathmandu Thamel - This is actually not a property directly owned by Ramada group but a franchisee. Nevertheless, it is a super property. The location is perfect for anyone staying in Kathmandu. Mainly because Thamel is where there are, and am not exagerrating, hundreds of shops, restaurants,bars, pubs, cafes and travel shops. There are several money exchangers too.One can opt to stay aroun 1.5 KM away at Durbar Square which is more upscale - but i would 100% recommend staying at Thamel and more specifically this property because it is at the bang centre of Thamel. The hotel itself, despite being a 5 star property, not very expensive. It is a super value for money. It is situated in Z Street in Thamel. From the outside you wont even make out that this is a 5 star Hotel, but once you are inside, you get the real picture. The rooms are very big (Even the most standard one). All rooms have a balcony which gives you a very good view outside and the bathroom is also very big. Their breakfast buffet is decently large and despite the hotel being full when i visited (It was in the middle of May - so proper Summer Vacation time in this part of the world), we always managed to get place to sit for breakfast. The Security Staff, Reception Staff, The Housekeeping Staff and the cleaning Staff - All of them are very good , smiling and polite. The rooftop swimming pool was very good and despite being cold (Around 16-17 degree Celsius) on the outside, once you are inside the pool, it was very pleasant and not freezing cold as other swimming pools. Although the time of pool use was from 7 AM to 6PM, literally people used the pool right up till 7 and 8PM and no one complained, That was very kind of the staff. We got a room on th 6th Floor, which also had the Gym and Shower Area. The Gym was, empty, most of the times and you could literally use the gym till 10 PM and no one would say a thing. The gym was well equipped and had working instruments and devices.

Few things:- 1) There was electricty disruption (which lasted 15-20 seconds) sporadically. I was told by the reception that this is a known issue in the city. ALthough we were not majorly affected (Or else i would not have given a good rating), surely the hotel association can do something about it and take it to the higher level and get it fixed. 2) The gym cycle somehow was not good enough for a person who is less than 6 feet tall. You need to be that tall to comfortably cycle. Surely they can make adjustment for that as i could not do it. 3) The steam/sauna facility was a paid one. They must make it complimentary for the hotel guests. Or let them use it for 15-20 minutes without charge. 4) The shower area used to get water logged within 3-4 minutes of use. They must make it proper.

The location of the hotel is very good. You have nice restaurants and shops nearby. I also felt very safe in the neighbourhood. I was a few days by myself ( woman of 34 years old) and I felt safe to walk at night in the neigbourhood to do some shopping or go for dinner. The hotel looks nice. The room was spacious and had great beds! The hotel feels a bit like a business hotel because of its interior but for holiday this hotel is also a good choice.

X

The staff of the hotel is really nice! It's a good place to stay for a night and relax after a long trip. The beds were super comfortable!

The only remark I have is that price/quality of the food we ordered for lunch at the swimming pool is not in balance. I know that in hotels the prices are usually higher than in restaurants and that's oke, but I suggest in that case to offer a really good portion of food. Now I paid 1100 rupees for a shrimp Caesar salad and I got a little bed of lettuce, 6 pieces of shrimp and a few pieces of tomato as a salad.. Also the portion of fries for around 650 rupees was small.

Location is great… though at first it seems to disappoint you because you hope a RAMADA property will have a grand entrance and lobby… but you will understand once you spend few nights there… it is right in the heart of Thamel where you get the right mix of everything… the staff is amazing .. specially SANJU the girl at the restaurant where we had breakfast… always smiling and ready to help to her best capacity… and the doorman SONAM… great staff makes a great place

Great staff, nice location (walkable to shopping area of Thamel and short taxi ride to other attractions), good room that is fairly new, good bathroom. We also enjoyed breakfast and room service. Exceptional view from the roof.

Some towels were pretty dirty in the bathroom, which was unpleasant. Once the receptionist called a taxi for us and the driver ended up asking for 20 dollars for 7 minute ride. When we came back we mentioned this issue and the staff seemed very sorry. The manager also talked to a person who called a taxi for us and looked fairly annoyed by the situation, but very polite with us. Next times we confirmed the price in advance.