Location of Hotel was excellent for shops, restaurants, bars and sight seeing, it was clean and comfortable, staff were helpful and pleasant, breakfast was at a reasonable cost with a variety of items available.

The shower room/toilet area although adequate I felt was a bit small, although if I had been staying longer than the weekend I would have upgraded to a different room. And a trivial thing really, there was no Sauces available to go with the cooked breakfast, which I though was strange as all the surrounding restaurants have various sauces to go with your meal.

THE ROOM WAS WONDERFUL ' THE STAFF WERE VERY HELPFUL FRIENDLY AND COURTEOUS . THE LOCATION WAS EXCEPTIONAL AND CENTRAL TO EVERYTHING. OUR ROOM WAS AMAZING THE VIEW ONTO THE SQUARE WAS OUTSTANDING AND AS WE WERE THERE TO SEE ANDRE RIEU COULDNT BE BETTER LOVED EVERYTHING. THANK YOU TO THE GREAT STAFF FOOD WAS GREAT BREAKFAST EXCEPTIONAL

THERE WAS NOTHING TO COMPLAIN ABOUT ALL THE STAFF WERE WONDERFUL . WILL DEFINATELY RECOMMEND THIS HOTEL TO FRIENDS . EASY TO GET TO ROOM LIFT WAS GREAT . RESTAURANT RIGHT NEXT TO ENTRANCE

it was clean, comfortable and conveniently located. Air conditioning was appreciated as the weather was very hot.

Paper cups and wooden stirring sticks for making coffee in the bedroom were not appreciated. Considering the price of the accommodation this was not appropriate! They should provide proper cups and teaspoons. In addition there were no teabags or milk provided in the bedroom. If they’re going to provide a kettle and coffee they should do the whole lot in our opinion.

Location is perfect in the middle of Maastricht. However bare in mind that Visa + Master Card are not excepted in this town so we did struggle to pay. Also if you are traveling with a large vehicle (our was Defender Land Rover ) its impossible to park. The nearest park for our car was 1.5 mile away. Overall very good hotel and pleasant staff.

nothing

Bed was super soft which is rare these days and super perfect for my broken back. The room was silent and cozy and functional. Breakfast was really nice and staff kind and helpful.

If you add shampoo to the bathroom pleeeeeaaaaase add the conditioner as well. This tends to be a habit in many hotels and it frustrates when it reads in the listings and you won't take your with you and end up buying -again- a big bottle to use it once for your massive hair and to leave it there bcs cannot take it to the plane. So pllleeaaaase conditioner as well 😅

Situated with the Vrijthof just around the corner, the location is excellent. The hotel breathes the right atmosphere. The room 209 was spacious and quiet. The beds are very nice. The room with the entrance had a separate toilet. The air-conditioning was appreciated.

Local parking is possible but expensive. Parking in front of the hotel to unload the luggage is available. The car was parked in one of the Parking areas on the edge of the city. All is within walking distance, so a car wasn't required during our stay.

The central location and the room was comfortable.

I was surprised that breakfast was not included, I had to pay for that facility separately.

The team were very friendly and helpful. The hotel was very clean. Our flights were delayed and they kindly allowed us to stay in our room until alternative transport was available. We would definitely use this hotel again. It was also very central.

There was nothing to dislike.

the location was absolutely perfect. we were there for an Andre Rieu concert and thus hotel is not only just across the road from the square where it is held but right in the centre of the beautiful town.

nothing really but if I had to be picky a little update to bathroom would be ideal. bath was very narrow

Absolutely perfect for our night out at the Andre Rieu concert. The room was spotless and large.

The room we were allocated was on the fifth floor, no lift and narrow stairs to the room. Not good for a couple getting on in years.