Easy check in, check out process. Good value for money.

The pillows they gave were of bad quality, one of them still had stains on it. The private pods have a noisy flooring and the pots are not sound proof. We couldn't sleep well as people were walking in the night.

The bed was very comfortable, the hostel had everything that I needed, was a great experience

If I had to say one thing would be the doors. There’s a door with a lock to enter the “rooms area” and then there’s the bathroom and another door without lock that leads to the bedrooms and this second door, doesn’t lock but you also have to open it with the handle. The problem is, it’s a very noisy and loud door so every time somebody enters the sleeping area, is a big smash on the door and it was annoying during the night. That would be my only advice to change, make it more like a French door without a lock and handle because it doesn’t work anyway, but it’s disturbing the night

The manager is very nice and she helped us out with the room and she kindly sorted out the room because of the mistakes on the reservation I will go back to the hotel when we are going to work in Holland Thank dear manager

On arrival because of the reservation made by the booking agent they had given us a room like comping and we had to sleep on the floor I was surprised to see the room and I had asked them to change the room to has a bed. Even though I had said we were okay to sleep separately but they said they couldn’t do it. I was very surprised to hear that because my sister can’t sleep on the mattress and after long enough explaining the situation the staff was telling me that he had to go to his manager to see if she could help. As soon she was there her lovely smile was very hospitality and she had been very nice to listen and gives us the room Thank you Manager

Location is great, the main area was very comfortable and incredibly stylish. The design of the entire place is one of the best I’ve ever seen for a Hostel/Hotel. Garden was AMAZING. Room was basic but comfortable. The fresh food for breakfast was so good and my kids loved the pancake machine.

There are a lot of games in the main area but very MANY of them are missing several pieces which makes it impossible to play them. We saw on the website that bites could be ordered but when I asked at the reception they didn’t know anything about this. One staff member suggested we might be able to order some snacks in the restaurant of the attached hotel but we were skilfully ignored there. Tea is available in the main area but you have to ask for tea bags at reception which is a bit of a hassle.

I was bike-packing through the Netherlands and the staff was very friendly and helpful about it. They offered me a closed space to store the bike overnight and they provided me with towels. Even though I arrived earlier than check-in, I was able to use the amenities. Even though there were 10-12 people sleeping in the dorm, it was relatively quiet. The bunks are like wooden boxes, so you have a good privacy.

The internet was a bit faulty and the common area is tight, when everybody is having breakfast. It is not directly in the City Center, but you could walk less than 10 minutes to the main bridge.

Green Elephant Hostel turned out to be a pleasant surprise. The vibe upon arrival was positive, thanks in part to Brum (i apologies if i say the name wrong) at reception, who was not only helpful but also lent me his charger when my phone was about to die. The staff's genuine warmth made me feel safe and welcomed. Despite its remote location and constant guest turnover, the hostel was clean and peaceful, ensuring a good night's sleep. Overall, Green Elephant Hostel exceeded my expectations. Thanks to Brum and the team for making my stay memorable. Highly recommended!

The rooms are very comfortable and although I was in a mix room I felt the beds give the sense of privacy. The showers are incredible. You have bathroom for girls and another for boys. The showers are individual and they have shower gel to clean. The toilets are also individual. For the breakfast, one of the staff will give you a paper for you to select all type of things you would like to eat for breakfast, and the next day when you go to have breakfast you will find a board with your name/room bed number.

The fact that the bathroom of the girl don't have curtains, so in order to dress you need to go inside of the shower, otherwise people we are smoking outside, or eating in the open space can see you changing clothes.

The hostel was clean, very beautiful and well organised. Plenty of hang out-space, a cute garden and the bed had a lot of privacy. Kitchen was minimal but did its job. It is not a social hostel at all, but that suited me as I had to work in the evening. Showers were very nice.

The door to the sleeping quarters was very heavy. Every time it closed there was a very loud sound. I slept at the other end of the room (+12 metres away) with earplugs and I would still wake up every time someone used the door. I think a door closer would fix this problem.

Loved how clean it was, I usually feel the need to wipe down everything and wash everything the second I get home. This time, it felt unnecessary. I liked having fruit for breakfast and the pancake machine was awesome for kids. I loved how they turned lemon into lemonade, there was some damage, and instead of it being a negative, they used the unready floor to atart an artistic competition for the residents.

The stairs to the bunk bed in my room were painful to climb, and there was enough space for a normal painfree stairs that some other rooms had. I also hope the details on Booking.com would be a bit clearer and more unified to avoid misunderstanding. Also, I know the whole concept is about environment friendly vibes, but the bread was a bit dry, and there was no meat with the breakfast. The fruit filled me up for an hour max.

The place was very uniquely designed, the concept of thinkgreen was added to elegance. We had a separate room with a bathroom, it was clean, the bed was very comfortable. There is a great living room/dining room and a very nice garden with tables and swings. It is also five minutes walk to the center and next to the bus/train station of Maastricht. I would surely suggest it.

Only the lack of everyday cleaning.