- spacious double room with a king and a double bed - dual-purpose seating/dining area - a bidet in the toilet, sometimes a feature of high-end hotels - small refrigerator - hot/cold shower easy to control - an elevator - adequate wi-fi for our needs - hotel restaurant providing free coffee to hotel guests - special rate for long-term stay (30 days minimum) - very helpful and responsive staff - cleanliness, no musty or moldy smell - walking-distance to SM mall and local transportation - located in a quiet neighborhood

- except for a small fridge, there’s nothing else to use in the “kitchen” (booking.com advertises room with a kitchen) such as microwave, utensils, toaster oven, etc. Staff informed us that needed items can be requested. - parking available in front of the building only and could be an issue if hotel is fully booked - as of our 24 Feb 2024 checkout, hotel cannot process credit card payments yet; be ready to have local currency for meals and miscellaneous services - no daily room service cleaning but could be requested for a fee - no TV in the room, it has to be requested - no bathrobe and slippers as advertised in booking.com

There's no breakfast, I wished they can offer with breakfast next time. Location is excellent, it's a walking distance to shopping malls and other interesting places. I particularly liked the staffs, they are very accommodating and so friendly. Bonus that the internet connection is excellent in every room.

There's no telephone connection in each rooms, if u need to contact the frontdesk you need to go down and see them there. The hotel is somewhat new but I hope they can include this as enhancement next time as it is important especially if you need to order food at the restaurant and other queries.

We attended the 2024 AnCom of the Masons at the SMX Convention Center. Emmaus is very accessible to the venue. We met Mr. Park and he's very accommodating. He attended to our concerns very satisfying. The staff is respectful, polite and warm. Emmaus is highly recommendable. Thank you, Mr. Park and Emmaus.

I can't think of anything. We enjoyed and happy with our stay in Emmaus.

The place is sparkling clean. The location is great, just a short walking distance to SM Mall. And the food at the Korean restaurant at the hotel is fantastic! Very convenient and comfortable stay. Will be my go-to hotel whenever I visit Clark.

No gym facilities in the hotel.

The cleanliness, room size, beds are comfy, Mr. Park and staff are really nice.

No phone, and tv in the room.

Spacious, clean and silent rooms. Located close to city and have access to SM City Mall less than 1 km.

No kettle, TV and Aircon was not effective. They could have a vending machine with standard consumables like cookies, coke etc.

big spacious room, helpful staff, localisation in the center

Brand new facility with big comfortable rooms.

Staff at reception were difficult to find at check in and check out.

Location and the big room comfortable bed it feels like home

Toilet shower and faucet sink is a bit old

Clealiness and Staff are friendly

Nothing