Location. Beautiful quirky hotel with a lovely old and interesting feeling about it. Great room, no 2, nice and big, so very clean. We had forgotten our plugs for our phones but found that the socket's by the bed had USB ports in, so all good. Tea and coffee making facilities, we bought a small milk from local shop. We got there after 6pm and had the QR code on my phone to scan the doors, worked well. Lovely friendly staff. Jewish quarter really nice. Let us leave our cases there on the last day so we could go out Definitely return.

Was a little bit noisey at night, but there was complimentary ears plugs. Breakfast abit unusual, but we did enjoy it.

Lovely and generous breakfast, very helpful staff and great location in the old Jewish quarter. Easy to navigate to with public transport and great walking options in the area. Lovely outside patio to relax on.

There were quite a lot of stairs for my elderly mother to navigate each day to the room, the room itself was a bit dark and the aircon was not as cold as it should be for that hot time of year. Possibly cheaper options out there as I would not have paid this much if there was not a special for the room at the time. The shower was also just a hand shower in a small bath so not as comfortable as it could be.

Really lovely hotel, rooms were well decorated and clean, amazing location right in the middle of it all but in spite of that we slept so well, lovely balcony with nice views. Checking in using the virtual key card was super easy and staff were helpful prior to our arrival, also offering for us to store bags on the day we checked out. You’re well located here for both Jewish Quarter and Old Town, lots of amazing cafes, bars and restaurants on your doorstep.

I found mattresses comfy because my preference is a firm bed but some may find them too firm.

What a fantastic hotel! I booked after reading all of the other amazing reviews and it was the best decision we made! Maria, front desk, was amazing and helped us book all of our excursions and airport transfers before we arrived with Krakow direct (exceptional company, wouldn't have booked the trips with anyone else, very professional and comfortable transport). Our room was spotless, and was on the balcony shown in the main photo which is amazing to sit out on in the evening. The hotel is in an incredible location, 2 minute walk from the street food location, surrounded by great bars and restaurants (the rib restaurant was fabulous), and just an 8 minute walk to the market place. Anytime we had any questions or requests Maria or the other members of staff couldn't have done more to help. The breakfast is fantastic, if there are enough guests it's buffet style with fresh fried or scrambled eggs and sausages in request, if there aren't enough guests then a platter is made up of everything from the buffet in addition to fresh eggs and sausages. I definitely ate more on the days when a platter was made! I could go on and on about how great this hotel is, but see for yourself!

Nothing!

Lovely breakfast daily with a lot of choices. Amazing cellar restaurant with wonderful food and an exceptional wine cellar (you are invited to go to the cellar to choose your wine). The staff are extremely friendly and helpful and go the extra mile to ensure their guests have a really good time at the hotel.

Loved this hotel very trendy and great location. The breakfast is great we had only for one morning just as we wanted to try other places but it was great. We also had dinner one eve as a group and the food was fantastic. The staff were brilliant and arranged all our trips for us. Would love to go back at some point maybe Christmas Markets next year.

Would be nice to have coffee and tea making facilities in the room, but apart from that loved this hotel.

This hotel and it's restaurant are a class above. Our 2nd time here and we are looking to get back before the summer ends. Marc and his family are a true credit to the fine people of Krakow.

Had to leave

An exceptional hotel, was really impressed with everything. The staff were more than accommodating, from tour booking, airport transfer and any other questions we had, they went above and beyond. The room was fantastic, great location and well designed. Thank you for a great stay, will highly recommend to anyone looking to stay in krakow, we were more than impressed 👍

Nothing 😊

Staff was very friendly, beds comfortable, room and bathroom clean. We left our luggage at the reception before check-in and after check-out, which added to the comfort. Location is great, plenty shops, cafés and restaurants close by, tram in a walking distance, plenty to see around.

Wish there were more power outlets to charge our electronics. There is a reno in progress, so if you're not an early riser, use the provided earplugs ;-)

Lovely friendly helpful staff. Apartment with private balcony was lovely.Beds made daily with fresh water and coffee pods supplied. Breakfast was excellent and plentiful. Quiet at night. Good location. Restaurants bars and convenience stores on your doorstep. Taxi from airport a bonus and on time.

Pillows flat. Tv only had one English Channel and kept crashing.