Location is really good, walkable to the castle and city center, as well as one train station and 30mins or tram to the main railway station to go to Auschwitz, for example. But the best was the breakfast, it was delicious and with tons of variety. There were 5 kinds of cheese, coffee machine with several types and strong, every day served home baked goods like cake, bread or sweets. The tradicional salty bagel can also be found there. Also nearby there is an amazing italian-based restaurant (Warsztat) with enormous cheap plates and a lot of options, we went there everyday. Definitely recommend for a perfect stay in Poland! 10/10

Nothing to complain about. Fair price, good location, perfect breakfast. Room and beds were simple but clean, quite space.

Our room was large on the second floor - the street noise was ok - we’ve stayed many times before and because of the great location it’s inevitable you hear people & traffic but it didn’t disturb us.

We noticed there’s no toiletries or slippers offered any more, maybe it’s to save money but it was advertised as available, I did ask a few times at the desk but we didn’t get any.

The breakfast was great, as was the location. The staff were friendly and helpful.

Lighting in the room could have been better. The double bed was in an alcove, which was a bit tight getting down the sides (room 201). The shower control was a lever, which when showering, was easy to knock on to a different temperature and power setting.

Excellent value for money, great location for exploring Krackow and visting the Jewish quarter. Staff were helpful and friendly, terrific breakfast. I would recommend a stay at this hotel. There were a group Italian school students on our floor who were noisy, distruptive and genetally badly behaved. Spoke to reception staff about them, staff dealt with them diplomatically and professionally and resolved the issues so we could carry on and enjoy our stay.

Nothing negative to comment on

Everyone was lovely and the breakfast was absolutely delicious and well worth the cost. I highly recommend it and you can pay per day so that's convenient! The room was perfect. Clean, comfy and very very quiet. Even when there was a wedding, it was quiet. Staff was lovely, too. Very accommodating. And the bar next door was great!

Nothing! We loved it and we will return.

++++ Breakfast was amazing, with various options cold cuts, warm times, and even homemade cakes +++room very clean +++very good wifi +++ location (just 15 min walking to the main square) +++++++++++STAFFFFF is great, such a helpful and welcoming people

-decor maybe, again we liked it but if someone is looking for modern style - this place is not the one

Good location. Nice reception staff. Clean rooms!

Staff (young boys) at breakfast need more training. Someone broke a a glass and they just stood there. Lady had to ask for a dustpan and brush and sweep it up herself! Breakfast needs topping up more! Shouldn’t run out of bread rolls at 9am when it’s served until 10.30.

The building of the hotel seemed to be a old while looking outside, but inside the hotel the rooms were neat and looked newly furnished. There were very less hotels in Krakow which were having single room option for 4 or more people and this was one of it. We wanted accommodation for 8 people and this hotel was the cheap and best. The hotel was almost near the center to the city with Tram stops nearby and was easy to roam around. Breakfast(European) was good and standard.

The knob in the bathroom door was not working properly and we had to use it very carefully to avoid from being locked out from inside.

Hotel was able to accommodate our request for 3 rooms close together. Mine was particularly comfortable. Breakfast was excellent - wide range to meet all tastes. Reception staff were very pleasant. We liked our location - everywhere accessible but away from those celebrating an imminent wedding. We were given advance warning of a wedding reception and birthday party

Nothing springs to mind.

Great location in the heart of the old town, everything we needed could find easy nearby, including public transport, grocery. The staff is helpfull amazingly, I'm really thankful. The bathroom is very clean. The breakfast is fresh, tasty, many different kinds of food.

I suppose, all buildings are old in this area, so the view from the room's window on the pass between 2 buildings wasn't pleasant. Also mattress is too soft, so my husband couldn't sleep well, those beds are not for people, that prefer hard matress or have low back health problems.