Comfortable beds, nice bathroom, clean, TV, small kitchen, very good and reach breakfast! Safe underground parking (20 zł/night).

There was almost none kitchen equipment, available only on demand. Only 3 forks and knifes, had to wash them all the time. I left my wallet downstairs and it was stolen in the hotel building (not in the hotel itself), staff was really not interested at all in helping me in this matter.

a clean convenient place to rest one night.

do not count of their 'shuttle' as actually they do not have any but they just order a taxi to the airport that will double charge U anyhow and each minute that your flight might delay will be on a taxi charging/receipt paid by U...quite disrespectfully I consider this from a hotel mentioning in presentation that they provide shuttle to the airport :)))))

Vanilla is very unique hotel in Krakow, having home -like atmosphere blended with dose of nobility and luxury. Placed in the quiet and very nice surrounding, this cozy hotel offers a high level of privacy and peace. It has everything a person, or couple, or family would need for a nice and memorable stay. Rooms are exceptionally big and very cozy, equipped with nicely designed and well thought furniture. It has plenty of wardrobes, shelves and cupboards for storing things. There is also a convenient kitchenette, microwave and big fridge. There are absolutely no traces of wear and tear in the rooms, all furniture looks like brand new. The cleanliness of this hotel is at superb level, and that counts for both the cleanliness of the rooms and the cleanliness of the corridors and lobby. Bed linen and towels are snow-white. The cleaning staff makes no compromise on anything, they take a good care of every single detail in your room to make it perfectly tidy. Hotel staff at the reception is very nice and polite and they would do everything to make your stay as comfortable and pleasant as possible. Vanilla hotel is definitely a great value for money, and is already my choice next time I come to Krakow.

Everything was perfect!

Camera in the apartment. Unacceptable in case of legal. No equipment in the kitchen, no glasses for drinks.

Although I did purchase the larger room, I was very surprised that it offered so much! A full kitchen which included a dishwasher, range top, full fridge, and microwave! Bath had both a shower and a jetted tub, plus a washer/dryer combo in the room as well. In total, 3 separate rooms - bath, bedroom, and living/kitchen room. The included breakfast at the Oregano Restaurant were wonderful - huge selection of great food items. Coffee was superb too! Highly recommend this hotel. Tram was a very short walk too!

The hotel is not in the city center, but it's really great. The tram stop is in front of the hotel and you can easily reach the city center in 20 minutes. On the ground floor of the building there is a Rossmann and a Lewiatan grocery store (I think it's a bit expensive compared to the other shops, but you will find everything.) The apartment is spacious and clean, comfortable beds, the staff is nice, the breakfast is plentiful. We look forward to coming back next time.

I only have two comments: 1. We spent 3 nights in the hotel, during which time there was no cleaning or change of towels in the apartment at all. What’s more wrong is that our trash cans were also full and were not emptied. 2. It would be worth keeping gluten-free bread in the restaurant for breakfast. On the one hand, I'm sorry I had to buy it in the store and take it with me in the morning to the restaurant, even though I paid for breakfast. On the other hand, it's a common food sensitivity these days. It's not a difficult request, because there is also an abundant supply of it in the supermarket on the ground floor of the building, there are at least 6 types of gluten-free bread.

Breakfast, very helpful and nice girl at the breakfast bar, they gave me gluten free bread ( and even GF bisque) and show me GF food, clean rooms and all hotel is clean, good location(we came from Auswitz),market Just down the hotel, restaurants, very quite neiborhood

Almost half and hour check in.. It last to long on the reception to check in. Too much papers. We came very exhaustet at the evening in the hotel. But the girl on the reception was even that very polite and nice.

Good place to stay, nice staff. There is a predetermined time for breakfast, but if you are unable to arrive at the specified time, you can request a takeaway breakfast upon departure. The room is clean, comfortable and has everything you might need for your stay. There are several bars and places to eat around. The noise of cars is not heard.

The bed is a little too soft, but everyone's perception of bed comfort is different, so still 10/10

The breakfast was possibly the best I've ever had at a hotel. The room was clean, the air conditioning worked perfectly (especially on "low" setting at night it was barely audible and didn't feel cold on the skin), there was also a small balcony with a nice view. The staff were very friendly and helpful.

The first room we were given was great (clean, bright, no smells), but the keycards didn't work properly. The second had a bad chemical smell, the third reeked of cigars, the fourth was again just like the first one: clean, bright, no smells and that's where we stayed.

The room looks very nice, and fully equipped with fridge, microwave, cooktop, even air conditioning and a small balcony The bed is reasonably comfy, and the room is quiet

It's REALLY out of town, keep that in mind. There IS a tram connection to the city centre, but be sure to check how often rides are and how long they take - because the hotel itself is in the middle of nowhere, so it only makes sense to go there when you're done with your day