Location was convenient, close to Old town and tram stop. Despite overlooking Josefa Dietla Street, it was very quiet. The street noise could not be heard unless it was a siren. Poli Pub, which is where the reception was, was a nice place to relax and get a bite to eat or something to drink.

Sign posted said towels replacement and room cleaning would happen every 4 days. I had to request clean towels on the 5th day, and the room was never cleaned the entire 6 days we were there. Having an elevator was important as we both have mobility issues. We did not know at first that you could go down the stairs and catch the elevator there. Otherwise, you must climb a much larger set of stairs to catch the elevator on the first floor, rather than floor "0." It was very difficult to climb, let alone do so with our suitcases. This info should be made known at check in and when describing the accommodation.

The apartment was very clean and sufficient for my three day stay. My friend and I had separate apartments and we were both happy with the accommodation, my apartment being 103 and my friend was on the fourth floor. I felt secure once in the apartment, which was great. All in all a good stay. Breakfast was good, with a varied buffet, whichvwas laid out in the Poli bar just along from the Happy Tower entrance. The Poli bar was very good for a late evening drink before bed. The staff were friendly, especially Peter who is a very charming young man with a winning smile and a silver tongue. Lol. 😊 An asset to the Poli Bar. Happy Tower is in an excellent location for Kraków's Central Square (approximately a 10 minute walk). We would definitely return.

The entry door was a bit hit and miss to open with the key fob, luckily somebody was exiting when we were having problems and therefore we were able to get in. Maybe display clearer signage on how to activate the door. There was no safe in the apartment so valuables had to be taken with us when we left our apartments.

The location is great. It's a short walk to the Jewish quarter and a 20-minute walk to the old town. It's easy to catch a tram to the Galeria from only about 200 meters from the hotel. The breakfast is very good with a nice variety. Our room was very quiet. We were able to check in early - bonus! The Poli Bar had a nice selection of craft beers.

We were lacking a coffee maker in our room. We had ground coffee, but no coffee maker. Even though this property is advertised as an apartment, it really can't be considered an apartment (in my opinion) because there is no sink other than the bathroom sink in which to wash dishes. We also had no plates. The bed was rather hard. Despite my criticisms, I would stay here again.

The location is really close to the Old Town and all the sights. It was really good value. The breakfast was great! Pretty well equipped, and they even paid attention to details, e.g. we could easily make ourselves coffee with the coffee machine, because they had ground coffee and sugar in boxes. They also had tea and a water boiler. We had a problem: we found that the shower head was broken off, so we told the staff, and next day it was replaced with a new one - big thumbs up! :)

The bed could have been more comfortable, there was a lump in the middle. And a small thing: there was no kitchen towel cloth, only paper, and no selective waste collection, which is not very environmentally friendly.

The breakfast was good with a variety of things someone could try. The flip side was that it was only served from 8.00 am onwards, and therefore, if someone needed to leave quite early, having breakfast was out the window. The staff were very friendly and welcoming. I really appreciated the fact there was coffee available in the room so I could at least make coffee the day I had to leave before 8.00 am and breakfast wasn't an option for me.

The bed wasn't comfortable enough for my liking, and I ended up getting a backache after two nights. Maybe it happened because the mattress was too soft.

The hotel was very well located, the room was big and full of light. At the reception the staff was very helpful and nice.

The ladies at the breakfast were not helpful. We had the breakfast on the first day without problems, paying at the moment and indicating our room number. On the second day the staff was different, they did not speak english well, asked for an additional reservation number, which we did not know which was and they did not allow us to have breakfast. Fortunatelly there were other options around to have breakfast, and much cheaper.

Good budget hotel/apartment. Good location - old town and Kazimierz at a walkable distance. Nice staff and good communication. Modest but perfectly sufficient breakfast. Good room. Very good air conditioning (it was over 35°C outside but the room stayed nicely cool). Parking place nearby. You'll drive first to the parking place. The parking guy spoke only Polish but no big obstacle - you'll tell him the hotel name and he'll need to know how many nights you're staying, your name and register plate number. Then he'll show you a designated slot and point you the direction to the reception. Reception is at the Poli Bar. Parking is paid there. I'm sure I might stay there again.

Not much negative to say. Toilet paper run out but more available from the reception or cleaning staff. Shampoo dispenser was empty but we had our own.

Location was great. Very close to the city centre, just by walking you can get there in 7-10 minutes. It’s very close to the train station krakow Grzegorski, from there are direct trains going to the airport/salt mines/Auschwitz (Oswięcim)/Oscar Schindler museum….the room was clean, and it has nice curtains if one needs to sleep in.

Nothing to dislike really. It had the basics one needed, I’d perhaps just update some of the kitchenette utilities like the cooking spoon and the pot in our room didn’t have a lid. Also the shower needed a curtain or door, the floor after a shower would be wet.

It's almost in the middle of the Old Town of Krakow, near to everything. It has every important equipment we needed: a elevator to reach the floors, a room, that is also a kitchen with all accessories, including a microwave oven, a fully equipped bathroom, beds for 4, and a parking place. A good kebab restaurant can be found a few minutes walk from the hotel, and the Wieliczka Salt Mine is also not very far (by car, of course).

It's almost in the middle of the Old Town of Krakow, near to everything, including a tram stop, and a busy road, full of cars from the morning until late at night. But if one wants to see everything in Krakow and the surroundings, one should be too tired by the end of the day to care about the noises. ;-)

Very spacious, quiet considering a tram runs right outaide, clean and great value for money. Location was perfect for us as we used the trains regularly, and was very easy to get from the airport via train.. Also only a 10 min walk to the main square, but public transport right outside as well which gave us options.. Would definitely stay here again.

Mattress was extremely thin, used to a much more substantial mattress. Also due it being unseasonably warm, it was great having a thermostat but it was set extremely high, despite turning it down, every hour it would revert back to super hot which made it uncomfortable and needing for us to open windows and get up during the night to turn it down