First of all, the staff was incredibly helpful. They all spoke great English and were more than willing to help us whenever needed. The room was very spacious and the bathroom was well equipped. The location was pretty good, too (around 30 min. walk from the Central Station, but 5 min. away from Kraków Grzegórzki, another smaller train station). The breakfast was incredible - the staff was very kind and polite, the location was clean and easy to find, and the food extremely varied and delicious. By far, one of the best locations I've stayed in Central Europe, especially considering the price.

While it wasn't an issue for us, the hotel does not have an elevator (one of the staff members graciously offered to help with taking the luggage to our room). Breakfast is served at another location, around 10-15 min. walk from the hotel. Thus, anyone with mobility issues should keep these aspects in mind.

Good space in the room for two people. Shower was excellent. Had a small fridge and a safe, plenty of hanging space. Was quiet at night. Had tea/coffee making facilities in the room. Good location, easy walking distance to train station, Old Town, the river, etc. Loads of small grocery shops very nearby and lots of bars and restaurants to choose from in the area.

TV only had 3 local stations. No food / breakfast available on site. The advertised toiletries was just liquid hand soap that was to be used for everything including shampoo.

Surprisingly big room although we booked the cheapest 2 person room with each our bed. Great location with a 20min walking distance to the train station and mall. If you don't feel like walking the tram station is just up the street. There was friendly staff, open windows, a fridge (highly appreciated) and easy check in/check out. Feel like we got a lot for our money.

Suppose there could be an elevator, but it's an old building and that didn't really bother us. In addition the TV was really annoying. Absolutely everything is badly dubbed to polish with polish subtitles only. They had no idea how to change ut. Considering they have many foreign guests they really should have the option for at least English subtitles or the ability to cast your own shows from your phone as you can on some other hotels.

Really god value for money. A bit worn out, not a honeymoon venue. But the location is great, our room was big (even though it was called a small one), when the built-in hairdryer did not work, the staff brought us an another one. I recommend the place for everyone who wants to sightsee Kazimierz and the Old Town, rather than to stay in bed for the whole day.

The hostel is located in a renovated old tenement building. The doors have not been changed, therefore they are not well soundproofed. Given the fact that this hostel seems to be popular venue among British binge drinkers travelling incognito as tourists, I recommend taking earplugs with you - I took mine and slept fine!

Location is superb 7min walk to the main square 15min walk to the Train Station A few supermarkets and cafes are nearby Very friendly and helpful staff Comfortable bed

The room was a bit different than in the photos. No shelves in the bathroom - a bit uncomfortable storing things there. I traveled for work, so I really needed good wifi, but the Internet connection was very low and worked only in one place in the room, so I worked mostly from cafes.

Cleanliness of the new hotel. Location in the city center. Possibility to deliver the breakfast.

Last minute hotel change. Couldn't enjoy the full breakfast buffet because we were too far (due to the relocation) from where they served it. Hotel without elevator for those who cannot walk up/down the stairs. Too firm mattresses. Shower drain was not working well. But for 1 night it was OK, if we stayed longer all this would be much more annoying.

The hotel is in a brilliant location between the main square and the Jewish Quarter, so 10 to 15 mins walk to either. Room was clean and comfortable, although we were on the 3rd (top) floor and there is no lift.

We booked a 'luxury' breakfast but didn't realise this was off-site in a restaurant about 10 mins walk away, so as we had early starts we only managed to get 1 breakfast, but this was excellent. On the last day we were able to order a replacement lunchbox which was also excellent.

Room was of a perfect size, very clean and quiet. Personnel is always at the desk, so there was no problem with the early check-out. Location is great - the center of the city, with a lot of stores and transport, close to the rail station. Hope to stay here again!

View from the window, but maybe this is because of the first floor.

It was clean, quite and comfortable. Staff were friendly and helpful, if there was an issue they did their best to fix it straight away.

It was quite basic, and the soap and shower gel provided was less than basic, there was no shampoo/conditioner, I would definitely recommend bringing your own.

It’s a cozy hotel in a great location. Check-in and check-out experience wad smooth, even though I arrived late and had to move out very early to catch my flight. The staff is very friendly and hospitable. I was vey tired after the trip, so it was a bit of a challenge to get all my belongings up since there’s no elevator. Was glad that there’s a still water, tea, and a coffee in a room. Would definitely recommend the place!