We were very happy with our stay in this great 1 bedroom apartment. It is in an excellent location close to the old town, with plenty of bars and restaurants nearby and also close to the large shopping mall. Spotlessly clean and spacious with comfortable bed. They allowed us a late check out at late notice which was appreciated. No keys or cards required which was great for the 2 of us coming and going. Shower was great (though poor design means lots of water on the floor. The Heated towel rail worked well including drying the sopping bathmat. ) No elevator could be a problem for some, but luckily for me I have a strong husband to carry my heavy suitcase up any stairs. Good soundproofing, never heard any noise at all from other apartments.

As mentioned in previous reviews the pillows aren’t great. Better pillows or at least a second pillow each would have been great. A bit of a weird smell in the corridor and also noticeable in the apartment at times. But not enough to put me off staying here again.

Although no direct reception, the team available via the chat option or phone number were incredibly helpful. The room was beautiful, big and very clean. The pillows were a bit soft but that is what it is when you're away. The price was very reasonable as well for the quality you're getting. Would recommend

We had some noise coming from the apartments above, but this was resolved the following day by the reception team available. The only downside was reception aren't on site to help when the issue happens, but it was sorted as soon as they could the following day for us.

The room was spotlessly clean and the beds were so comfy. I messaged the property on a couple of occasions eg needing an extra pillow, ordering a taxi, help with the air con unit and all my requests were actioned straight away. Such a lovely place to stay and beautiful cafe very close for breakfast.

The sky light didn’t open so no fresh air and no milk for our cup of tea!

Big bathtub and generally the bathroom was really nice, something I might want at home in fact. Staff was nice and allowed us to use the room before the check in time which made it very convenient to go out to town. The old town is just over the yonder from the hotel, it took us about 5 minutes to where we wanted to be and its close to trams/buses etc. The floors are very cold in the bathroom for some reason

No lift, no reception, no storage for luggage should it be needed. I received the entrance code to the property after the arrival, it would have been helpful to receive it prior to arriving

Old Market Residence is an excellent choice. The central location, close to main attractions, makes everything easily accessible. The rooms are clean, spacious, and tastefully decorated, offering great comfort. The staff was very friendly and attentive also very professional during the checkout time, ensuring our stay was perfect. The value for money is impressive, and I will definitely return. Highly recommend!

I always have though times to understand how the AC is working but finally figure it out.

Nicely decorated room in a good location, close to the old town. Room was clean as were the common areas. We were able to store our bags before check in as we arrived early in the morning.

Communication regarding getting into the building to leave our bags before check in wasn't great, we did not receive a code and had to ring but staff were helpful. We were told our bags would be moved to our room on check in but they were left in the cellar where we had put them. No housekeeping so better for just a few days.

Lovely large room, great layered floor to ceiling curtains, books to borrow in foyer, interesting photo artwork on walls, lovely view

Frustrating checkout machine. Unable to checkout using it so forced to ring staff member to be told there was no need to check out anyway. Waste of both our time.

This well-renovated property allowed for a comfortable stay just a few blocks from the main train station in one direction and the Old Town in the other. The location was quiet, safe, and perfect for our whirlwind days in Krakow. We appreciated the modern furnishings, high-functioning AC, and the spotless, spacious bathroom. There are nearby cafes and restaurants for a quick early breakfast if you don't want to wait for the restaurant next door to open. Perfect for small families or for couples wanting a quieter getaway! While it wasn't a problem for us, just be aware that there is no lift/elevator in the building.

The only thing that was a little challenging: this property is managed remotely. This means there is not a traditional front desk or a staff person present 24/7. Because we were arriving earlier than the check-in time, I had not received the email with the door code. In fact, I didn't even realize we would need a code until we arrived! Thankfully, the property was very responsive by phone and they even made our room available to us early. Once we were checked in, our stay was seamless.

Almost all was great: clean, new, location.

there is no elevator

Great location, between the station and the old town, in a quiet street. Easy check in and check out process.

Nowhere to leave the bags in the property before check in and the staff answered too late before we checked out. Luckily there’s a locker facility at the train station.