Everything was perfect and well beyond our expectations! We booked a triple room for a family trip, and Bartek welcomed us with great kindness and a delightful welcome buffet. All communications were quick and efficient, and Bartek kindly allowed us a late check-out due to an issue with our train reservation. Thank you so much, Bartek! The room was impeccably clean and equipped with every comfort, and we had a wonderful stay. The location of the property is excellent, being close to both the city center and the main train station, so while there are several nearby public transport stops, you can easily get around on foot. Highly recommended!

Even before we arrived, the hotel staff were extremely helpful with a couple of specific requests. This included helping to arrange transfers from/to the airport and arranging for a car to take us to Auschwitz. During our stay, the staf were engaging and very helpful. As for the hotel, absolutely beautiful - we have stayed in 4/5 star hotels that were not a good and well presented as Aparthotel Maria. The room was light and airy, spotlessly clean and very comfortable. The location is perfect - close to multiple trams routes (the very best way to get around Krakow) and the Old Town. Although we did not need it, the railway station is only a short walk away.

Nothing - the hotel is excellent .. we would give it 11 out of 10 if we could.

A pleasure to walk into this property after a very hot train journey. A beautiful building with lots of character, but also very welcome mod cons such as air conditioning! Room was clean, spacious and beds very comfortable. Appreciated the free tea/coffee and snacks in the corridor outside. Perfect location just outside the old town and 10 minutes walk from the train station.

There was a bit of noise from the trams directly outside, but easily solved by earplugs!

Clean and easy walking distance from main Krakow railway station. Free coffee and biscuits outside rooms on first floor. Easy access via instructions to obtain keys from keyboard outside.

There was a stainmark on my bedsheet which was off putting. No staff anywhere. People banging their doors closed late at night and very early in the morning. Slightly dated appearance and lights are on a timed switch so keep going off too quickly, eg trying to enter room from hallway and lights went off as I fumbled with the keys at night

Location is superb -less than 5 minute walk from the centre Host was very welcoming and the room was comfortable with a small balcony and tea making facilities and biscuits and sweets and drink making facilities just outside room. Room very clean with good shower .

Nothing really although if you have mobility issues stairs could be a problem

Comfortable apartment room in great location minutes from the centre. Hosts were very helpful and left a welcome drink when we arrived and with plenty of clean towels and bedding provided. Room and apartment overall clean and well furnished with small balcony to sit out on. Bathroom a comfortable size.

No lift but few older apartments have them and as we were on the first floor the stairs were not a problem The apartment block was only 2 floors high anyway

It was a 6 minute walk from the gate to the Old Town, and in front of a tram stop as well--which made getting around krakow a breeze. The host was welcoming, responsive and friendly--really liked the free coffee and the water that is readily available!

You can hear the horses clip clopping outside the window if you get the apartment facing the street, but that pretty much stopped at 11pm, so it's not a huge deal

I liked Aparthotel Maria lovely cookies outside bedroom door in the morning and night. Loved trying the different variety of teas on display. Great to have coffee cups with lids so you could go for a walk around Krakow and bring your coffee or tea with you. Hot and cold water available if you needed it brilliant idea. I would recommend Aparthotel Maria to anyone who is visiting Kracow would stay there again excellent location in old town and near train bus and tram facilities plus a beautiful parking for walking in to bring you around Kracow.

Everything was fine.no problems .

The communication with the host was right from the beginning friendly and welcoming and this continued during our stay. We arrived rather late due to flight schedule. The key was placed in a key box. The whole accommodation is welcoming and makes you feel home, away from home. The room was spacious and clean. The coffee and biscuits in the hallway were amazing. Our experience was outstanding - thank you!

NOTHING.

The location was excellent! We were also given a courtesy room on our last day which was very good and teas and coffee, as well as a few snacks provided throughout also.

The smelly drains in the bathrooms and no large sofa in the main kitchen / family room area