A very friendly woman met us at the reception. She told me everything I needed. Clean room and adjoining territory. The location is perfect (even if you don't have a car) to the railway station, the centre, the ski lifts 20-30 minutes. The bathroom had hygiene products (shampoo, soap). Special thanks to the chefs. At the reception, you could either rent a map or buy (hygiene products, raincoat) There was a place to relax, where you could make yourself tea, coffee around the clock I would come again with great pleasure

In the bathroom, I was missing shelves or some kind of bedside table. The room itself lacked a closet that could be locked. We lived on the -1 floor (economy class), it was a bit noisy, you could hear the neighbours. After booking, we were told that we could change to a room with a balcony with a surcharge, if possible, but unfortunately we didn't do it. But this is our fault. Translated with DeepL (https://www.deepl.com/app/?utm_source=ios&utm_medium=app&utm_campaign=share-translation)

The Lady at the reception was very hospitable and accommodating, she let us check in much earlier than stated and recommended interesting places worth visiting according to our preferences. Cannot thank her enough for her hospitality.

It's not a dislike or complaint but we expected to see fried bacon with the breakfast spread as we are used to English Breakfast coming from an ex British Colony :)

Public transport is not good, I recommend renting a car because we waited a long time for the bus and it never arrived, taxi apps don't work, we wasted a lot of time with that.

Clean room with a comfortable bed and all you need to stay for a couple of nights. Good breakfast. Very friendly and responsive staff.

It was cold a little bit in the bathroom.

great location, parking, good breakfast

Location is ok, not too far from centre. Breakfast is really good wild range of food , excellent.

Nothing to mention

Excellent breakfast- really delicious food and for everyone's taste. Excellent location - short distance to city center, short walk to mointain trails. Good parking. Clean rooms. Everything you need for a good stay in Zakopane.

Breakfast is served from 8. If you want to climb mountains early in the morning- it is not convinient.

Great stay and great servise! Perfect value for money at this area!

The room was nice with balcony, water was available in the room. Bathroom was nice. Breakfast was really good.

WiFi was not very good, there was a hole in the sheets

Exelent receptionist, she has got great personality that feels you will have good time . As well great location.

Nothing