My boyfriend and me were hesitant to choose for sth closer to the central Centre or the hiking trails. Since we wanted to go hiking in Lysa Polana we had to take a bus either way. This hotel was not only surrounded by great restaurants and a fun park, the service was very friendly, our room had a sweet balcony with a view to the mountains, I also preferred the a little more rural area over the very touristic city Centre. We really enjoyed using the hotel’s balcony next to the bar and the proper breakfast!

The plugs for the tv sounded a bit like they could use an exchange, since there was a burning electric sound audible.. not the most modern hotel but it kinda fits the Charme!

Everything was perfect, or better than we expected. The people were kind and helpful in all cases. I was 30 weeks pregnant during our stay and they helped me in everything to feel comfortable. I have food allergy and I noted in advance. They arranged glutenfree bread and diary free (plant based) milk for the breakfast. The meals were fantastic and there was a wide range of selections. The room was beautiful and super clean. I am pretty sure that we will return as family when our baby is born. I highly recommend the hotel for everyone!

Great location, super quiet for a good rest, close to main city (plenty of restaurants) by walk and close to the hiking trails. Beautiful new designed room & bathroom, and spacious balcony with mountain view (in our case). Personal was super nice and helpful. For sure I am coming back next year.

I liked everything. However, I would love to also see some other items for breakfast, like more fruit & some non-lactose option (milk, yogurt). But still, the food was very tasty and they had a nice selection.

The property was beautiful and clean. The view from the balcony to the mountains was lovely! It’s a great location because the area is quiet and away from crowds, but still close to the main tourist attractions. Recommend very much!

Superb location. Plentiful breakfast. Smiled staff. Clean everywhere.. It was second time in this hotel and I would definitely come back.

No soundproofing between corridor and bedroom. Other guests coming back to their room in middle of the night talking loudly with full voice. Banging door. Few facilities should be a default in 3 star Hotel like tea and coffee, room service etc, like everywhere else in Europe.

Breakfast was good, they had the continental one and a few options a la cart, so you could ask one of the staff to make it. It was an excellent selection.

The location and room was so nice that we decided to stay two nights instead of one.

The air condition was quite effective.

staff enabled both early check in and late checkout ensuring we could make the most of our short time. they supported with booking transport, advising restaurants and suitable walking trips.

had a kettle in the room but nothing to make drinks.

Everything was perfect. Easy to get there, friendly staff, clean and cozy room! Good location in between city centre and mountain! :)

Very nice hotel room with a very good location. Very nice staff as well.