This is one of the best hotels that we've ever been to. The hotel staff was super friendly to us and other guests, the location is amazing (exactly in the old town next to cozy restaurants and the promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant. I only have nice things to say about the Barcelo hotel! Tip: If you're looking for a quick yet inexpensive way to get from the airport to the hotel, consider a shuttle bus that's right next to the exit from the airport. As of Oct 2023, it's just 5 euro per person (or 8 euro for a return trip), and it'll take you to a bus stop (number 6) that's really close to the Barcelo hotel. Note that they only accept cash in the bus.

Apparently it’s only been open since February so we’re we’re delighted to find it such an amazing hotel fright in the middle of the city. Great facilities and pool on the roof.

Our room was above a night club that had a licence to open 10pm until 4am! Yes really. Fri night was annoying but Saturday night I phoned reception at 1/4 to 3am and was offered another room for the rest of the night. Not something the hotel can change as it’s an old license but not fun to sleep above. Staff were quick to respond to my ph call and very apologetic as they are aware of the problem.

This is the best hotel for the price in the whole Madeira. Best location you can find if you want some action and to reach everything easily in Funchal. I can say that we liked this hotel even more than the most expensive Savoy's in Funchal and Calheta. Less people, better food.

Please, do the rule that you can not put towels on the pool bed for the whole day... Some people just leave it for the whole day and it is impossible to find a pool bed to lay down.

Beautiful hotel with rooftop pool and nice interiors. Very kind and helpful staff.

You need to understand that this hotel is in city center close to rushy streets. If you keep your window open during night, then you can expect and rushy street noises at sooner morning hours - we had room on first floor on side toward street with local snack bar... There is no campus or hotel exterior areas. Parking is also not close to hotel. In best case you can park on seafront road - i.e. 100-150m far from hotel by walking.

The location is amazing. As soon as you step in the lobby, the fragrance and the vibrant ambiance of the hotel captures you. The staff is incredibly helpful. They answer your questions even before you arrive. When we were there, they helped out with most of the restaurant choices and excursion reservations. The outdoor dining area of Barcelo Funchal Oldtown is also the host to a live street concert on most of the lunch times. Around the corner, you can taste the best gelato on the island. If you go on a private cab tour around the island, make sure to ask for “Chico the driver” as your personal tour guide and yellow cab driver who speaks more than 3 languages and takes you around the history and contemporary status of the island through his vast knowledge. We will definitely book Barcelo Funchal Oldtown for our next visit to Madeira.

Everything is superb about Barcelo brand!

Good breakfast and great location. Place was lovely and a good stay

Thought the place was relatively expensive for a two night stay

The hotel feels brand new. It's very conveniently located and has excellent facilities. We stayed in two different rooms and both were superb quality. The breakfast is varied and delicious. Rooftop bar did a very nice Negroni 👍 The beds are extremely firm so YMMV. They have a pillow menu, which I should have tried because the standard ones are somewhat thin and not that comfortable. Again that's personal preference as much as anything else.

First room was above a bar and the bass was very audible into the small hours even on an October week night. When we mentioned this they immediately moved us into a bigger, silent room for the majority of the stay. I guess ask to avoid the south side of that building where possible. Silly things: I wish there were tissues in the room and they didn't use Nespresso.

The location was brilliant. Right in the heart of old Funchal, next to the cathedral with lovely restaurants all around. Two minutes walk to the bus terminus and 5 minutes to the Teatro del Opera. Breakfast excellent, with chef cooking omelettes to order as well as a huge spread of fruits, cold meats, standard cooked breakfast and pastries. Roof-top bar and swimming pool was a lovely place to cool off after a day's walking on this beautiful island, before wandering out to find a pavement restaurant for dinner.

We only ate in the main restaurant one evening but it seemed somehow rather quiet and empty compared to the restaurants either side. I'm not sure why as the food was equally delicious but slightly more expensive so people wandering past maybe chose the restaurant next door or across the road, both of which we also went to on other evenings.

The location is great,in the centre of town surrounded by restaurants & easy walk to tourist attractions.The breakfast was very good,lots of choices & all tasty,but very crowded at times & the coffee machine didn't always work.The staff were friendly & helpful.Our room(junior suite) was spacious.

We stayed for 7 days & for 3 of those the pool was closed for functions.The last night there was a function with loud music.Not what we expected,we were disappointed at not being able to use the pool that many times.Also housekeeping was hit & miss,some days we had no clean towels,another day no toilet paper restocked,tea & milk not restocked.We asked reception for these,sometimes they arrived,sometimes they didn't.For a 5 star hotel this needs improving.Generally our stay was good,& it's a lovely hotel but I wouldn't stay here again due to the pool closures.

It is in the heart of the city, super central, but because of that taxis and travel buses can not pick you up next to the hotel, you always need to find a different place for pick up. The staff was nice, the hotel is very clean and brand new. They have a bar on the roof and even a swimming pool with a view... There is a small gym, but it is enough, as it was almost always empty. The breakfast starts at 7:30 am, it is nothing super special there, but you won't be hungry, you can find something for yourself, whatever preferences you have. I think the room prices are higher from Friday to Sunday, so if you book Monday-Thursday that should be cheaper. The room was tiny, with no view from the window, but it was a big screen in front of the bed, though the signal wasn't so strong, so movies could stack sometimes for a few seconds.

I think it could be a bit cheaper, the rooms are tiny, though it's an island maybe it's normal prices for it, I haven't stayed in other hotels on Madeira, so I can't compare yet.