Friendly, helpful staff, well equipped room and kitchen (with electric kettle), fine lighting, good location next to the largest shopping mall and bus stops (including the Aerobus). Surprisingly the room looked better in reality than in the pictures provided by Booking e.g. I had a flat screen TV, not an ancient CRT one. The room was cleaned every day.

Not enough electric sockets, especially near the bed.

Extremely helpful staff, always happy to help with directions, local buses and tips on places to visit. Very warm and welcoming, good English. Incredibly clean, daily maid service made the room spotless each day and fresh towels. Wonderful breakfast, this was an added bonus. Great location for exploring, Beautiful very large, well equipped room, fifth floor. Wonderful city and mountainside views. No road noise. Lovely and quiet. Good Air conditioning (essential in Madeira!)

The steps up to room if you choose not to use the lift are not well lit, and on a timer will go off before you reach the top leaving it in darkness and easy to trip. I did fall on one occasion as I simply couldn’t see a thing when the light suddenly went off.

They take really good care of their clients and try to fulfill all their needs.

When we arrived we asked to change the bed sheet because there were a few brown stains on it. It smelled fresh, but still it looked bad. We asked the main employee to change it, who then got really angry, shouted at me and said 'feel free to change the hotel, you're paying less than in a hostel so what do you expect'. That was really bad. He excused himself a few hours later personally and via message and they did change the sheet directly. Still not acceptable. After that he was almost too nice and we got a special vegetarian breakfast and also lactose free stuff just for us. So in total it was fine .

We spent two nights at Apartamentos Turisticos Atlantida and I can say it is a place I would definitely recommend. The location is pretty central in Funchal but at the same time we found it to be very quiet at night. The apartments are spacious and we found ours pretty clean with a fully equipped kitchen. They also have an underground garage that costs 7.50€ a day and I think this is a good deal if you have a car. The staff we met was welcoming and they explained everything on arrival. We had a great experience overall!

Really lovely apartment across 2 floors. Very spacious with everything you could need. Friendly helpful staff and a good buffet breakfast. Fantastic location right near shops, restaurants and gardens.

Not really an issue most of the year I'm sure but, when we stayed, the top floor of the apartment (2 bedrooms and 1 bathroom in the roof space) had no aircon and was extremely hot compared to the downstairs part (1 bedroom, 1 bathroom, kitchen diner living room space)where the aircon was lovely. Wouldn't be a problem at all in cooler weather but was just uncomfortably hot in August.

Very good location, near the old town and city center. Very big apartment, also had kitchenette, kettle and all the dishes for cooking. Air conditioning. Bath and cleaned towels everyday.

Strange smell, though really big, hard not comfortable bed. Difficult with parking, You are not guaranteed the place and if You get it You have to leave 40 eur. deposit and 7,5 eur. for parking/day. Other option to look for parking space around. Blue color parking slots can be payed around 1.2 eur per/hour, usually can be used for around 2 hours. After 8 pm till 8 am parking is free, and You can use yellow and blue parking slots.

A very large studio apartment with separate lounge/kitchenette, bedroom and bathroom areas and aircon - all very clean and well appointed and a very big and comfortable bed. Great location in Funchal with easy access to what the city has to offer. Lovely staff and breakfast is available in the small shop/café beside the reception, looked nice although we didn't try it. We stayed here one night on our return from Porto Santo before flying home the following day, just wish we'd had more time to enjoy it. We will certainly stay here when we next visit.

Nothing not to like! Just need to be aware it is city apartment so no pool or much in the way of facilities other than what the room has to offer.

In the middle of the city centre, close to all amenities. Friendly and helpful receptionist. The apartment had a bath tub which is always a bonus in any bathrooms. Kitchen area had all equipment for cooking, heating food etc. inc hob, fridge, kettle, microwave, and all cutlery. Beds were large and very comfortable. Shopping mall inc supermarket was 30m away from hotel. Supermarket had an area to buy fresh cooked food which you could take away or eat there.

Hot water seemed to disappear at certain times of the day, and lighting in the apartment could be brighter.

Amazing location in the center, garage for €7.5/day is a fair deal as it is open 0-24 (contrary to other places nearby), shopping mall and restaurants in walking distance, silent neighborhood at night, good hot breakfast with nice orange juice, extremely kind and helpful receptionists, reasonably priced (in line with strengths and weaknesses)

turning in the garage can be a challenge even for a mid-class car, the coffee for breakfast is poor and watered, no cappuccino or bean coffee option for breakfast, room doors are extremely noisy when closing (there is no rubber seal on the door frame), apartment and bathroom are worn, poor noise insulations between rooms (hearing neighbors to arrive and talk in the other room)

Lovely big apartment, more storage than you will ever need. It had a bath which is nice. Staff were friendly and helpful too. Well located in Funchal with shopping complex and good restaurants near by. Underground car parking available for extra cost but smaller car recommended as compact on three levels.

Not much, but whilst soap, shampoo and towels provided for the bathroom there wasn't any washing up liquid in the kitchen area. Plenty of kitchen equipment but only one plug socket for example the toaster, kettle, coffee maker . Lighting was poor in the living area with just two table lamps. Nothing from the ceiling.