Everything about this hotel was great, and other hotels should learn from them. Wonderful breakfast in the garden until 12:00, free refreshments during the day. Relaxing library and a terrace with a sea-view. Very good WiFi, used it for work a couple of times. Great location, 15-20min walking distance to the time-out market or pink street. 5min to Santos station. Super friendly and helpful stuff, especially Ana S., thanks a lot for making our stay perfect!

If you like me read reviews very carefully before booking, trust this one, you won't be disappointed :)

The room was comfortable and clean. Everything worked well. The whole interior is lovely and the breakfast outstanding. The staff were all very helpful, for example, getting us taxis and also suggestions for where to eat. Being "between" the Old Town and Belem made it easy for us to walk to both on different days. It was also a nice touch that the room came with a free carafe of port wine!

We *wanted* to walk a lot (we walked more than 35 km in two days) but be advised that unless you figure out the bus system, this is not the most convenient place to stay for seeing the "famous" sites, and it is also about 2,5 km from the nearest Metro station. There is no view of the river, which is just as well since all one would see is a dockyard with shipping containers and cranes.

I have stayed in or visited maybe a dozen hotels in Lisbon over the years and this is now my favourite. It is a delightful, small boutique hotel, with charming décor and impeccable taste. It is both intimate and spacious. Our room was a good size with a spectacular view, very comfy beds and excellent facilities. It is the details that matter in great hotels and here you can feel the thought and care that gives into them, from the wireless charging pad, international socket adaptors, upmarket bed linen and complimentary carafe of port in the rooms, to three honour pay bars and free coffee and tea throughout the gorgeous public rooms, excellent breakfast and the wonderful, sincerely enthusiastic and committed staff.

Nothing. Not one, tiny detail.

A lovely heritage hotel with great staff and many nice touches - roof top terrace with library honour bar. Complimentary tea, coffee and water along with some tasty bites in the open ground floor area, carafe of port in the room. Also free entry is possible for some museums. Our room was a nice size with quiet air conditioning and good shower. Lovely breakfast

The location is not the closest for the busy tourist areas so can be a little disappointing for a first time visitor but transport is easy; it is close to some museums and local eating places which are very good value.

We loved the 'Library' room, on the 3rd floor where you could go after a day of sightseeing and relax with a refreshment of your choice from the little kitchen. The terrace garden was a great little suntrap. The complimentary Port in our room was a lovely surprise.

We had no complaints whatsoever.

The hotel seemed more like an up-market club than an hotel. We were enormously impressed with the high quality of all that was on offer. We loved the residents' lounge where from noon coffee, tea, flavoured water, pastries etc were available. It was a wonderful treat! The top floor terrace was also a great bonus, and the variety of the breakfast was one of the best we have come across. We were sad to leave after three nights.

We had a room on the side whilst the rooms at the rear had a view of the Tagus. We were surprised how busy the road was which runs past the front of the hotel, our bathroom was closer to the road and was quire noisy.

The hotel was a lovely old building with fabulous roof terrace and patio downstairs. The lady who met us was helpful and booked a table nearby for dinner. The coffee available in lounge areas was appreciated. The honesty bar was great. The extra touch of using facilities after check out time was a real bonus.

There was no parking available. Apparently we needed to book but that wasn’t clear before arrival. The bedroom was very cold and we had to ask for a heater. Check out was very busy on departure. We gave up after waiting 15 mins and dumped our bags and came back later.

charming historic house, very friendly and educated staff, lovely outside patio for breakfast in the summer, car parking possible in the garage in house, rooms of generous size, quality shower gel and shampoo, nice typical area (Santos)

cannot default anything. Lisbon needs more of these hotels with personal service, where you care about the guests and which premnises are full of character and individuality

Spacious room and bathroom with high ceilings and great lighting from the many windows in the room. Staff was very friendly and prompt with letting you in the door. Breakfast inside or on the patio each morning. Coffee and pastries were provided all day long and an honor bar on the first floor and in the upper wood paneled lounge and patio that overlooked the river in the distance.

Some of the decor was dated, some furniture and carpeting could use a refresh. The hotel itself is further from the river than expected and the views were mostly had from the upper balcony and lounge area.

Lovely bijoux Hotel. Graceful and tastefully furnished. Lovely library with picture windows overlooking the bay. Spent hours in there with glass of port and good book. Staff are very welcoming and helpful. Nothing was too much trouble, but we didn't cause any! Breakfast is on a hot and cold buffet offering and was great quality for a broad range of tastes. Highly recommended!

Liked it all