I had a great stay at the Monte Mar Palace Hotel, the room is of high quality and very spacious. I particularly wonder how they manage to make the bed linen (embroidered with the hotel logo) so soft. I had a single room (with a view of the mountains) and I wonder how big they can get. The receptionist, Raimundo (who speaks English, French and German!), was really friendly and very helpful, giving me the walking tips I needed, which secured my next leg. Check-in went smoothly and I was immediately offered a pool towel with the recommendation to use the pools. The outdoor pool with sun loungers is beautiful with a paranomic view of the sea. The heated indoor pool with Jacuzzi is spacious. There is also a spa and a lobby area with large comfy sofas and even a mini-golf course, just infront of the pool if you fancy a go. The breakfast buffet is great - with lots of choice. As a side tip, just outside the hotel is Kare's Café, where I had a good portion of beef picado and toasted garlic bread, along with a pint of Carol! It may be a simple café but the service is amazing, the friendly young Maderian waiter speaks perfect English and was really helpful in explaining the drinks and food.

The room was large and clean, bed was huge and comfortable. There was a balcony with mountains and ocean view. It was really nice falling asleep when listening ocean waves. Staff was friendly and helpful. There was also a pool and variety of books to read. All in all, very lovely stay!

The room was a bit old fashioned and the palms on the picture have aged significantly, but that's perhaps also a question of taste. However I would recommend to consider adding some extension cord in order to have charging opportunities for the electronical devices for two people also next to the bed.

Overall it was a good experience thanks to a friendly and cool stuff. Hotel located in an amazing place with beautiful sightseeing. Easy to get and secure parking.

You can feel that there was a days when this hotel was full with people and had a real 4 star rating, with labeled and soft sheets and good pillows. But now lots of small details need renovation, and hotel should be more accurate around cleaning, as our bathroom had memories from previous visitors, it wasn't really bad, but you didn't expect it from 4star hotel. I believe this hotel has a huge potential and can attract more visitors even with slight improvements, cause the location and stuff are good.

It is a rare occasion when my husband expresses emotions, especially of amazement. When we arrived and opened the curtains to get the view from the balcony, here it was and I was the happiest. I have a strong desire to write an essay about how great our stay was, but I won’t. Room was spotless, spacious and comfortable. Breakfast rich and extremely delicious. The pool area clean, sunbeds comfortable. Enough parking spaces. Absolutely mesmerizing views from literally every spot of the property. The location is also pretty convenient to get to different destinations around the island.

Great location. Great view. Very quiet room, helped me sleep very well. Cafeteria was very good, with good view, excellent food choices. Free parking. Personnel was overall very good. Excellent place to get away from the hassle of the world.

Wi-Fi was very week in the room. Elevators very busy and it was hard to find and access the stairs..

A nice hotel for couple of nights to explore this part of the island. Stunning view from the room - mountains and ocean. Big outdoor pool and heating indoors pool. Good breakfast. Comfortable beds, clean facilities, games room - ping pong and billiards tables. Décor is slightly dated but rooms are large and had all we required. Ponta Delgada is a very remote quiet place, only few restaurants around (if required) however perfect if you want to escape a busy city. Really worth exploring all coast nearby, only a short drive but scenery is fantastic (starting from Porto Moniz, Seixal, Soa Vicente, Porto Da Cruz...)

A slightly remote location however we had a car so wasn't a massive problem. We had various hotels booked during our holiday, for short stay is was good place.

Sauna, pools, possibility to buy dinner, area

Tricky to reach the beach, room needs refresh, sauna had a naked male, breakfast had a few gluten free options - would be great to have at least one type of gluten free bread

Booked here last minute with a friend. Amazing views from our suite and great facilities available, although we didn't have time to use them on our stay. Welcoming and friendly staff who spoke exceptional English as well as other languages. would stay again

Gorgeous views out to the ocean and mountains. Lovely room and balcony. Staff were very friendly and welcoming.

Shower head not very movable so has caused damage to the door .

Very nice view from the pool and the balcony.Good breakfast.Also want to say many thanks to the all reception staff for helping with our requests and questions.

The furniture was a bit old