Pool was clean and tidy, nice little areas to relax. Staff were really good and super nice!

I think France in general needs to catch up with gluten free. My wife is coeliac (needs to be gluten free), and whilst the staff were good and knowledgeable and they did have some gluten free options for breakfast, it was right next to normal gluten produce so cross contamination is an issue. May seem like a minor thing, but when you have a disease or allergy for wheat/gluten it is something which is preventable by creating space and high lining better the gluten free section.

here is enough space in the family room. It has a safe and a minibar, which are nice features. Because of the low water pressure, the shower is okay. The bed was uncomfortable and excessively soft. Breakfast was just average. It disappointed that there were no fresh veggies and that the fruit juices were premade. It's a great place to travel around Normandy.

As mentioned above: bed softnes and average breakfast.

The hotel and the staff were very helpful and agreeable to my request to leave my car there for several days. The breakfast was great. Extremely comfortable beds

The neighborhood is a little isolated- nothing, not even shops or restaurants in walking distance. My only other small niggle was that it was often difficult to find staff- nobody at the desk, nobody at the bar. They were great when they finally showed up though!

The room was big, with a comfy large bed, and very clean. The best thing was the hotel although full was so very quiet. It had tea & coffee making facilities, yes it had a kettle which is unusual for France. Breakfast was fabulous and well worth the money.

Finding it was a nightmare, we could see it be could not workout in the dark how to get to it. You need to go up the slip road which takes you on to the tram tracks and then you have to drive along the tram tracks avoiding the trams. It was obvious and the next day I had to ask how you then get out of the carpark on the tram tracks.

The quiet area

We o we looked the pool on the 1st floor and had to men talking (LOUDLY) on the terrace until 3am . Terrace should have been closed at 11.00pm!! Air Con gives me headache but was unable to open window and it was a warm night . Also only meal available was a BBQ night maybe other options as well as not everyone likes BBQ food .

Really well suited to young families and pool heated and really well maintained. Food at dinner was really good quality and breakfast had good choice. It worked well for us as stopover enroute to Cherbourg

Not the prettiest exterior or location, but its refurbishment inside helped.

Very good hotel and location arriving late from the ferry and, friendly check-in by night staff, easy car parking and dog friendly. We were able to get a drink in the bar even though late! The room was a twin with ensuite facilities, all clean and tidy. Breakfast was good. We would stay again!

Very nice, comfortable and clean. We had a studio with a double. Very clean and quiet. The restaurant for dinner was excellent.

The paper cups in the room. Need at least normal size cups or glasses. Also, the breakfast is too expensive. They should offer other food for breakfast other than a buffet.

Good location. Easy access to the centre of Caen by tram (frequent). Rooms clean & comfortable, bathroom excellent. Only a small thing but a water cooler at reception FOC to fill up water bottles etc for the day). Gated secure parking

Nothing

Room a good size, clean and comfortable. Restaurant very good, all staff very friendly and efficient with most having a good grasp of English, which was useful.

Felt a little bit unsafe in the shower with a slippery floor.