- The two bedrooms were comfortable and made the stay worthwhile. - The swimming pools were perfect for the kids to play in. - The sea was excellent for swimming and surfing. - Sea activities, like surfing boards and kids' sand tools, were readily available. - Towels and sunbeds were provided around the sea and pools. - The waterfront restaurant for breakfast was incredible, offering a wide variety of food. It's the best I've ever seen. - The staff were supportive and always helpful. - Room cleaning was handled by great staff—thanks to them. - Multiple restaurants, including Thai, Japanese, Italian, and seafood options, were available. - The kids' club was amazing for both us and our children, with various games and activities. - The reception was very supportive and welcoming, with smooth check-in and check-out processes. - The resort arranged taxi pickups whenever requested. - Pools with waterslides and a trampoline were great activities for the kids. - Activities like animal feeding were enjoyable.

- The area and restaurants lack Halal food options, which might limit choices for Muslims. We suggest the resort consider offering Halal food in all its restaurants.

The staff were incredible! A special mention and thank you to Die, Leila, Aunty Joy and Chef Enzo. They ALWAYS went out of their way to make us feel welcome. Not just us, but everyone. The resort itself is spectacular and although we were there for two weeks, each day was different and special. So much to do for adults and children. We’ve been coming there most years since 2010 and it’s been even better each year. We went there as boyfriend and girlfriend, as a married couple, with one child, then two children and this time 3 children. It simply caters for all and holds a very special place in our heart, it’s our happy place. See you all again very soon xxxxxxxx

Nil

**Review: JW Marriott Khao Lak** Wow! Just wow! The JW Marriott Khao Lak is truly an exceptional hotel. Located an hour and a half from the airport, this hotel leaves a lasting impression from the moment you arrive. ### Arrival and First Impressions We were warmly welcomed with a delightful hibiscus drink and given a comprehensive tour of the hotel. They provided us with a schedule of activities, 90% of which were free for all guests. The hotel itself is stunningly beautiful, and I can't emphasize enough how amazing it was. ### Pools and Amenities The pools are enormous – there are around five or more, including the largest river pool in Asia that winds around the entire hotel. There are dedicated areas for kids, with two big pools featuring various games, while the rest are for adults. The amenities are top-notch, and the staff is exceptionally helpful, kind, and down to earth. ### Room Quality Our room was exceptional. We had two rooms with a living area and buggy service. The suite option is highly recommended over the smaller rooms, as it offers a significantly more pleasant experience. ### Dining The breakfast area is extensive, offering every option you could think of, including live cooking stations. We opted for the all-inclusive package, which included one lunch option per person and a three-course dinner per person. The portions were generous and perfect for our group of five. The hotel's restaurants are diverse and delicious, featuring Italian, Thai, Japanese, and international cuisine, as well as grills and pizza options near the pool. All the restaurants were top-notch, and we enjoyed every meal. ### Activities and Entertainment The hotel offers a vast array of activities from 8 am to 8 pm. The fire show on the beach at night was a highlight. We also participated in a bath bomb workshop at the spa, which was very enjoyable.

Attitude. We spent 3 weeks out there, 3 days before check out date the air conditioner on the 2nd floor in the room where our kids lived turned out of service. The hotel’s administration did their best to relocate us to another room, and furthermore provided some gifts as apologies for the inconvenience. We greately appreciate such a warm treatment of us as valued guests. Extremely quiet atmosphere in the large hotel’s territory. Ideal for families with kids.

A bit busy in the breakfast restaurant, maybe because there have been some events arranged in the hotel (corporate conferences, wedding, etc). The beach could have been a bit cleaner.

The facilities - lots of areas for play: billiard, air hockey, ping pong, free sup, canoe and body boards. Plus lots of activities, including marshmallows on the beach! The breakfast was amazing, the pools were great... our cleaning lady "Fern" always suprised us with animals made from towels:) The attention to details was amazing, always smiling and offering to help.

The price :)) Our two bedroom suite was located on the 1st floor, far away from the beach and restaurants. Unlike the ground rooms that had pool access.

Everything about JW Marriott Khao Lak Resort suites was top notch. Right from the accommodation (family of 4; availed a suite), the courteous staff, quality food and beverage outlets (Ta-Krai, Sakura, Olive, Sala and the Beach Bar restaurant), Quan spa, the 3 km long swimming pool, the facilities at the beach, various activities being arranged by the property were all very enjoyable during our week long stay. We will definitely return soon. Tip: Highly recommend the all meals plan with spa treatment package.

Nothing much to complain except the breakfast spread where we found the Indian section below par. The overall spread was quite large being a multi-cuisine buffet breakfast.

The staff were absolutely brilliant, I have not experienced as consistently excellent service from every single person at any hotel as we did at the JW Marriott Khao Lak Resort Suites. Breaksfast was superb every morning. Facilities are amazing, the pool and beach were just jaw droppingly beautiful. Dinner choices were very very good.

Our 2 bed pool acess suite was a little plain & dark. Ceilings could be a few centimetres higher. The balcony was great, super private and the pool access was 100% worth it.

the property is stunning - pristine beach, excellent reataurants, great facilities and the new resort suites were fantastic. Olive restaurant was the best Italian food we have had in Asua

The breakfast set up is a bit chaotic and felt understaffed w staff struggling to cope with the numbers...v challenging at times to get basic things like coffee etc. Service at the pool bar was v slow and staff could be friendlier. Service levels generally felt lower than competitors like Hyatt.

Everything was fantastic. The suite was clean, modern and spacious. The pool being over 2km, there was always a close entry and from anywhere in the resort. The beach was great, waves are small but still allow for boogie boarding or surfing. Supplying free rental on surf boards, boogie boards, kayak and paddle boards is a bonus. Staff is attentive always going out of their way to make sure you are comfortable.

Nothing.

What we really liked: excellent beach, variety of breakfast and food restaurants - bars, customer service, modern spacious room, place for family and for adults, sport activities,….

2 bedroom apartman- access to open balcony doors - hidden behind partition interior wall - very difficult to reach