View. Location. Comfortable matress. Thick towels. Clean. Flexible on check out time.

No ventilation jn the bathroom. Coffee machine not working. It seems that they are lacking personnel. That was obvious at the breakfast-slow refilling, slow cleaning of used tables. I would expect better sound insulation-we were witnessing happenings in the room above ours. I would appreciate a bit higher air temperature, in the room and in the restaurant

everything about our stay was just exceptional. Very luxurious and comfortable room with great interior and a very comfortable bed. the shower gel Prija was so nice and relaxing that we bought it when back in Frankfurt. the breakfast buffet had so much of variety for vegetarians it was incredible and the staff was so helpful and kind. the location was perfect as everything was walking distance : sightseeing and restaurants. the parking for a day was a bit expensive but we enjoyed the service of vallet parking and also there was a welcome red carpet as you entered the parking lot. wish to stay back again at the hotel some day as it made our visit to Ljubljana unforgettable thanks a lot

We arrived earlier than the check-in time but they were so kind that they upgraded our room and let us in which was a relief after a sleepless night on the plane. The room was very clean and quiet. There was kettle, complimentary coffee and tea, ironing board and iron. The breakfast was amazing. There were plenty of choices and the waiters were always working hard to keep all the bowls full. We even could have decaff coffee. Everybody was kind and smiling. The congress center was less than 10 mins walk and the center was so. The weather was time to time rainy but there was even an umbrella in the wardrobe. We would definitely stay here if we travel to Ljubljana again.

There are many cheaper accommodation options around the area, but the hotel worth its price. There was nothing we can complain about.

Goog location, the old city centre etc. is easily explored by foot from the hotel. I had a room on the 21st floor with a nice view over the city. Staff were friendly and efficient.

There is a lack of hooks/racks for the towels in use, no way to hang the hand-towel near the sink, no hook for the towel in or near the shower to have it handy. The pillows were rather unconfortable, the large one too big and stuffed to be of practical use and the small one also too stuffed - I didn't ask for a different one, so I don't know, whether they offer alternatives. The lighting in the entrance of the room, near the garderobe is rather dim. Perhaps this is for security reasons, but the electrical socket also seem to switch off, when one is not in the room, but it would be handy to be able to charge devices, say when one is down for breakfast.

It was nice to stay in a 5 star hotel with a spacious room with a view over Ljubljana and a large bathroom with a full-length bath. The lobby area was conducive both for work, reading and enjoying a drink or light meal.

Chinese mass tourism. Plastic sachets of mayonnaise, ketchup and mustard which don't open without the aid of a knife. I switched the air conditioning to OFF (not AUTO) before going to bed, but it came on again ten minutes later. I tried again, and the same happened. Each time it came on, it made a tinkling sound and I realised I would never sleep. In the end I removed the key card from its socket, which finally prevented the a/c from doing its thing (but meant I had to find the bathroom in the dark).

Superb breakfast , up there with the largest choice we have ever had staying in hotels . Suited all seven members of the party. Rooms were great but the best thing about your hotel is your marvellous team. The reception team were so helpful in helping us to decide where to visit and how to get there . I sadly don't have all the names just Rok but everyone was fab . Your barman Aldin is superb. He went over and above to arrange a dinner in the bar for us on New Years Eve ( food was amazing!)- he is a credit to your company. We loved our stay with you and are planning to return in the summer as it was so good

Wish I could have stayed longer!

New hotel, good quality finishing, very descent breakfast and central location. I would definitely stay here again IF they recognise the real star rating and do not try and price themselves into the 5-star category.

A solid 4 stars, but definitely not 5 stars, as claimed; very little storage space in the rooms, housekeeping bothers you at 09:30 AM to clean the room (returning every hour to annoy), book covers on shelves (not real books), self branded wine for house wine (not very good quality), no multi-plug sockets in the rooms, no bell boy for luggage, no restaurant for dinner, pillows not all that comfortable….I am being picky to demonstrate that this is not 5 stars, but a solid 4 stars.

I recently had the pleasure of staying at this Hotel and it was truly an exceptional experience. The hotel exceeded all my expectations with its stunning views, luxurious accommodations, and attentive staff. From the moment I arrived, I felt warmly welcomed and well taken care of. The room was beautifully appointed, providing comfort and relaxation. The staff went above and beyond to ensure my stay was perfect. I highly recommend this hotel to anyone visiting Ljubljana It's a truly remarkable hotel that will make your stay unforgettable. 5 stars!

The restaurant in the hotel only had a buffet and that was expensive as compared to the normal nearby restaurants.

The personnel was extremely nice and helpful. We arrived late and the booking did not show up on their side but they are aware of issues with booking.com reservations. They quickly found a solution. The rooms were exceptionally clean and big. Breakfast was amazing with good coffee that you can order. Location is very good and close to the centre. We used the parking lot under the hotel because we needed a safe parking space.

Parking is very expensive but if you need your stuff to stay safe it's okay. There are tons of parking spaces around the hotel which are free on weekends (FYI). I could not find any information when breakfast is in the hotel room, They did mention it but couldn't find the info in the booklet.

A modern 5 stars hotel in a great location recently opened and already in a full swing. I liked the breakfast very much, it was rich and tasty fit for everyone, a great display of fresh fruits, vegetables, cheese and a lot more to enjoy including a glass of champagne to start a day in a style. My room was spacious, clean, soundproof at the 17th floor overlooking the city from above. The bed was excellent and I really had a great good night sleep, the bathroom was clean, nicely decorated and with all necessities you need there. I also used the gym and was very happy, still it could have some improvements. The staff was very nice, professional and welcoming especially at the reception. I would definitely recommend this hotel and I will come back for sure.

Maybe the staff in the restaurant need some more practice, they could be more efficient and faster at busy breakfast time.