The manager Bongani is excellent. First he resolved a billing issue (the initial charge was higher than Booking.com's price), then he contacted the manager of the tour we took the next morning - confirmed our tour reservation and the hotel address, then I emailed Bongani the tour's pdf and he printed it. Excellent service .

The hotel MUST warn visitors to take transportation directly to the hotel. We were lucky we didn't do my initial intention: land in the evening at JXB then take train to the nearby station and walk to hotel. Our belongings certainly wouldn't have reached the hotel and we may not have either.

The attitude of the staff they are so kind. The neatness inside. The location of the hotel, next to the mall.

Breakfast is not exactly Buffet. The entrance for pedestrians

The staff is friendly, professional and very helpful. The place is clean, food nice and facilities very good. At first location looks intimidating but I soon warmed up to it. I would advise the local walking tour, Nikki jazz club/ café and definitely the Museum of Africa just around the corner. Being in the “middle” of things makes a big difference. Very good value for money . Will come back !

Breakfast should be included and be a bit “richer” ( more variety like the City Lodge in Cape Town)

The clean rooms with excellent A/C, the good location, the polite and helpful staff. Even the breakfast food was nice and plenteous, and I could see that they were trying to get me to enjoy my stay. Overall, I had a fantastic experience during my stay and would highly recommend this hotel to anyone looking for comfortable and enjoyable accommodation in the Central Business District of Johannesburg.

Practically nothing... I arrived a bit after the earliest time for check-in, so I ended up waiting about 30 minutes for a room. Also, the room, though having a spacious bathroom, had a shower instead of a bathtub.

The hotel is very stylish and well decorated. The staff were super friendly and helpful. We were allowed to order food to our room. I was ons crutches during the stay and while waiting for an uber the security brought me a chair to sit on while waiting. Even with crutches to hotel was very accesible and I had no trouble moving around or doing what I needed to.

The area around the property may not be hreat. Honestly ot was not bad and the security is excellent. I really felt safe the entire stay.

I stayed for 3 nights and was only there after 17h00 due to commitments during the day .I only had supper there at nights . I must compliment the chef on all 3 nights stays. The first Night My wife and I tasted your burgers which was out of this world.. That is genuinely a gourmet burger. Out of this world.. recommend it to anyone. I am hoping its the same quality at the city lodgers here in PE, so that I can eat there when going out to eat, instead of an overpriced restaurant The second night we choose the ribs with salad chips.. .Taste out of this world. and soft . It melted in the mouth ..WOW. The ribs was nicely cut up ,which allowed me to jump in and eat straight away. Real value for money The 3rd and final nigh (Sunday) . we ordered the chicken pizza(think it was th Tikka). Topping was so thick you would think you have a pie.. full of chicken and cheese .. For 110.00 definitely a bargain.. Two of us could not even complete it and I am a Pizza lover.. Please send out your chefs to PE so that they can train the chefs this side. Lastly The barman Whose name was Jacob gave me excellent service.. He even brought our meals up to the room for me.. where we were supposed to collect it.. Special Thanks to him Lastly ..although the area is suspect.. Lost of people hanging outside around ..which can be scary for a young family.. The place itself and security is superb.. Would rate it a 4 star plus experience for me Morga Moodaley

Just the surroundings outside by the station People loitering around Area where its located .. But it was okay for me as i wanted to be near Witwatersrand for my daughters residence...

I liked everything about about the hotel. The room was clean and smelling good. The bed was very comfortable.

The water in the shower was spilling everywhere and the was no mop to wipe so I had to use towels.

The room was large and the bed was very comfortable. There was 24h reception with an ability to get an aiport transfer. The breakfast had a good selection (fruits, yogourt, muesli, eggs, toast, etc.)

It wasn't a very good location because there was nothing to visit around. There was a large group of students coming at the same time as me, which created delays for breakfast.

We were 3 mature rugby supporters on a trip to Johannesburg to watch a rugby match. The hospitality of the staffs was marvellous. Besides friendly staff and nice location, we appreciated the peace and quiet. Near the shopping mall, security made sure that we were safe. The breakfast was very good with a great selection of food. The food in the restaurant was excellent, from snacks to the main menu. Thank you for making our stay a very enjoyable one.

Nothing.

Staff was very friendly and efficient. The rooms were spotlessly clean. Security staff were on top of the game. Though I didn’t eat breakfast but I did go to buy food, and I was happy with the service and the quality of food they sell.

I have absolutely nothing I can point out that I didn’t like.