The room was really spacious with a fabulous view from the 8th floor. There was a microwave & washing machine. We were only there one night so we didn’t need to use any of facilities available. The apartment was spotlessly clean. The bathroom was equipped with huge tubs of shampoo, conditioner & body wash and other toiletries that may be required which was a nice touch. Also bottles of water in the fridge. The self checkin into the apartment was completely fine. All the details were sent through in plenty of time the day before. The room is 2stops on the shuttle bus from airport, you can ask the driver when to get off at the International Business Centre. The name of the apartment is at the very top of the building, so look up to find it. There are a number of small 7toeleven shops and CUsoon including on actually in the foyer of apartment block. This room is more like an Airbnb rather than a hotel as it is just a room in an apartment block, with no reception desk/staff. I would recommend staying at Airtel especially if being close to the airport is needed. Communication via Booking.com was very fast.

Wasn’t clear that it wasn’t actually a hotel.

Everything needed was in the apartment for our short overnight stay, but one could stay longer comfortably. We used a microwave oven to heat up the food, but there was also a stove, washing machine etc. Hardwood floors (versus carpets in other nearby hotels) :). Beds were comfortable.

The gas line to the kitchenette made me a bit uneasy. Even though staff noted one could get breakfast in the restaurants below, there really was not any place we could grab a typical breakfast. There was one Indian restaurant, one Korean place and convenience store downstairs, so overall not completely desolate.

Anonymous apartment in a big building block in a good location only minutes from the airport by Taxi which is convenient if you have an early flight to catch like we did. You can use the free shuttle bus that stops about 20m from the apartment, but the ride is much longer and can be cramped with lots of luggage. There is surprisingly much to see on the Airport island - from a number of beaches with nice cafes to the marvels of the new Inspire resort (casino, hotel, food court, impressive video installation "le space"). The apartment is furnished (fridge, cooking space, washing machine). The beds felt new and bouncy. The contact is completely anonymous - only per mail, no personal contact involved. Still we had a number of questions (mainly on getting there) which were answered in minutes - good service!

This is not a hotel - it is a number of apartments in a residential building; no concierge, no recommendations, no hotel sign - just an apartment with a number lock. While the apartment was reasonably clean, the rest of the building is clearly lived in - with a bit of dirt and lots of smells. The apartment is older and shows signs of use - from warped doors to additional air con as the buildings air con is no longer working properly. Overall we would recommend this apartment if you have a short stop over. If you have 2 or 3 nights we would go to Incheon proper or to Seoul - but if you arrive e.g. around noon and have to leave the next morning, this place is a good choice for the money and it is really close to terminal 1.

The customer service was exceptional. Though check in was a bit confusing— there was a staff there to help my family get into their room shortly before midnight. The airtel team also help booked a taxi for them for their departure the next day. My parents, aunt, and uncle spoke no Korean, little English and needed a place to stay during an overnight flight delay. This place was close to the airport and had a room they could stay together in for a great price (I booked their room easily from the USA via the booking app). When I lost connection with them while giving them instructions on how to check in, I messaged the hotel asap (through Booking) and they were so quick to respond. They were so helpful and assured me that their staff were helping my family. It was a bonus that one of their staff spoke Thai as it was a language my parents understood and could also speak.

Older decor/furnishing but it was clean.

Self check-in, couldn't of been any easier! Only thing I would change is the directions from the airport. They need to add that the 3rd Floor is the Top floor. My korean is not the greatest, got off bus at the 3rd level but thought I had to go down 3 levels, not that they were on the same level. What adds to the confusion is that there are busses on that lower level and same number parking spaces for busses but with an additional letter. Had to actually call the hotel to verify where we were supposed to be. Was great location, right off the airport shuttle bus route!

The location which is very close to airport, and within free airport shuttle service. Easy to find the building and the room. Good and clear communication with owner, very responsive staff. Provided with things asked during booking e.g. simple pot /pans for cooking, iron and board. Clean, and as described.

The airconditioning is not enough, a bit confusing but manageable. The room is quite warm, it took quite sime time to feel comfortable. This is in May, so summer will be more uncomfortable for a while. To be fair, the staff asked whether I need helps in setting the air cond. however, I think we managed. If I stay longer, then i would definitely ask the staff to come and show me how to work it air conditioning.

It was so close to the airport - walking distance with cabin luggage (at least for two adults). Although we didn't use everything, we loved having a washing machine, kettle, microwave etc - all things that make it a lot easier staying in a foreign country where you're not sure about how to find a laundromat! Check-in was super simple too.

While it wasn't an issue for us, I'm not sure how available /helpful staff would have been as we didn't talk to a single person face to face. The signage of the hotel could also be a little clearer, though we were told clearly through the app how to get there.

Simple clean apartment hotel close to the airport. Nothing charming about it but it was practical and simple. I thought I would be able to talk in person to an English speaking person upon arrival but it was late evening and they were reluctant to come out and just told me over the phone that everything I need is in the room guide 🤷🏻‍♂️ it was fine, we managed. There are plenty of shops and restaurants nearby, it's super close to the airport shuttle bus. Good for a long layover that's not long enough to go to the city...

Very close, convenient location for the airport. The free shuttle bus is extremely handy. Pleasantly surprised by the well-equipped, clean and comfortable room. Although it’s a self-checkin, the “administrators“ couldn’t have been more helpful before arrival, sending photos, shuttle bus times, maps and entry & WiFi passwords well in advance. The abundance of clear, reassuring and essential information made it quite nice not to have to see any staff.

The hotel is harder to find at night and having a lot of bags made the 200m (not 60m) walk from the bus stop over cobbled pavements hard work.

We really liked that the communication is very smooth and clear - instructions to reach the room from the airport and also towards the airport is very thorough, including photos and schedule of the free shuttle bus. The location is also very close to the bus stop making it very convenient when you have suitcases. There were also a lot of options in the neighbourhood to grab dinner - there's an Indian restaurant and a convenient store that is accessible from the lobby of the building.

For some reasons, the central air-con didn't work but a second mobile air-condition is available to use so it was eventually not a problem. The shower and toilet area is a bit small and not separate so it's a little inconvenient for 2 people to use it at the same time (ie. one taking shower and one using the toilet).