Beautiful building with wide open spaces and a spectacular view down the hill and out to sea. Staff were all extremely friendly, especially the hardworking restaurant/bar team who are shockingly on shift from early breakfast to late night dinner. Booked the most basic room category and it was huge, with some nice antique furniture. Pool is very nice. The parador is a 10 minute drive uphill, so you do need a car but the are nice hikes that can be reached straight out the back door. Breakfast was very good.

The bed is tiny despite the huge room. The pool could use more shades area, and the gym is very poor; in a basement with no windows and old machinery. The restaurant and bar are ridiculously overpriced - 6 euros for beer when everywhere else on the island is 1.5-2 euros. We had a very disappointing salad and veggie burger at the bar and a slightly less disappointing dinner, but still small portions and not particularly tasty for the price.

I particularly liked the sunrise, the morning walk in the magic garden, the breakfast served on the veranda and the magnificent helpful and kind staff. This made may first night on the island perfect. Just a short drive up from the airport. Next time I will certainly stay longer as it is just a short drive down to a beautiful beach.

Nex time I will make sure to have a room at the front building, because the wiew is at its best there. I also had some very noisy neighbours, taking in telephones on the veranda an had loud guests in their room til latter midnight. This can happen everywhere, but tired from a long journey I fell asleep without complaining. The wiew of the moon and the stars as well as the beautiful architecture of this paradore made me feel very grateful

A quiet hotel just outside Santa Cruz with beautiful views.

The room decoration was good but detailed maintenance was lacking eg. our balcony door jammed, the wardrobe door couldn’t be properly closed, a handle on another door was missing, one of the lampshades was stuck together with tape, the bedroom doorframe was coming away from the wall and when we reported that the safe wasn’t working nothing was done. The food in the restaurant was good but the menu never changed. Bar prices were extremely expensive eg. €10.00 for a simple toasted sandwich.

rooms were good but would have liked a kettle/coffee machine. Hotel lacking in character although good views

Difficult to get served in the bar. food the first night was excellent but not good the second night. Bad smell on our floor, possibly rodents, definitely in evidence

always great to stay in any parador. View is always great. Staff is very friendly and helpfull. There is a opportunity to walk in botanical garden around the hotel.

Distance to Santa Cruz, but there is a bus line nearby up hill the hotel.

Although we had a standard room, it was really large with a beautiful wooden floor. Our waiter for dinner_ I think his name was Miguel_ was very professional and helpful making suggestions re our choices. His English was excellent . The food was also excellent

That the pool was closed for renovations and that we weren't aware of that until AFTER we booked

always great to stay in any parador. View is always great. Staff is very friendly and helpfull. There is a opportunity to walk in botanical garden around the hotel.

distance from Santa Cruz.

Nice location with great views of the town and mountains. The staff is very nice and helpful.

Overall the hotel needs some upgrade or pizzazz. We could also hear the people next door.

beautiful building and lovely rooms

I requested an iron twice to iron a shirt for a meeting and it wasn’t delivered to my room. The bar staff appeared quite inexperienced also.

Nice room with comfortable bed and great views. Beautiful garden.

Swimming pool was not operational during my stay. Coffee was poor quality at breakfast.