Second visit to this hotel and it was as fabulous as last year, the location right on the beach cannot be beaten and we had rooms with terraces which were superb and i wish my score could be 9.9

Only one complaint was we arrived on a sunday and our rooms were not ready but we were early and knew this would happen and after queueing at reception we were told to return at 2 ,then after 2 we returned to reception twice to find even longer queues out into the car park as a coach party had arrived and all day with a very busy day of arrivals and departures only one girl on reception.surely the hotel knew how busy it was going to be and should rota staff to suit the busiest times.

The location is PRIME. Beach front property with food, drink and shopping options close by. Staff was excellent. Everone had a smile and was very accommodating. The pool bartender, Musta, was extremely helpful with the large umbrellas on the pool deck and he makes an awesome cocktail. We had cocktails one evening and a late dinner another. Both were very good value and the food was very good.

If you have a car RESERVE a spot when you reserve your room. Parking is at a premium. The E15.00 was definitely worth the money.

Veronica at the front desk was very helpful! She was kind and accommodating. She would greet our family with a warm welcome. I had an issue outside the hotel & Veronica empathized & was understanding…which really meant a lot at the time. She’s a great asset to your hotel. The Gentleman at the pool ( he had braces- sorry we didn’t get his name) was fun! He played with my granddaughter in the pool, he made great coffee for my Mom & a tasty Pina Colada. He was kind & also made us feel welcome. He is another great asset to your hotel! We observed another guest not being nice to him, he handled it vey professionally & never lost his cool. He deserves a raise 😊 The bar team was very helpful too! They didn’t hesitate to give us hot water for our jug & let us the microwave! I requested honey & one of gentlemen went all the way downstairs to get it! Super accommodating! The Ladies who helped keep our room sanitized & clean we’re thorough & very professional. It was nice to know that the common areas were kept clean too. Nice towels for the room & the pool towels were very comfortable! The 3 free drinks was nice! Thank you. We had a great experience & would recommend this hotel.

Parking, I wish the hotel had a bigger lot. The street parking was fine, but when we were out late a few nights, we had to park a few blocks away. The buffet, we choose not to eat there. We noticed that the food didn’t stay covered with lids…. With all the flys, we didn’t feel it was a safe choice.

Large and clean rooms in a great location and excellent value for money. The pool and terrace areas are fantastic.

Room 108 is huge and was great for the family as is essentially two rooms sadly no partition. This room seems to be next to the lift shaft and you can hear people talking in it and the mechanism is also noisy as well as the sound of the doors opening and closing. The hallway is also noisy amd the doors are not sound proof.

The hotel was spotlessly clean and smelt amazing. The restuarant was exceptional and great value for money, it was so good that we had lunch and dinner there both days. Would highly recommend this hotel, the location is fantastic and view and amenities on the rooftop were 5 stars. Thank you for making this a memorable stay

We didnt like leaving 🤣

Bright, modern rooms. All areas immaculately clean. Swimming pool area overlooking the beach. Gastrobar with outside terrace for informal meals and drinks. Great staff.

Price of breakfast (€11 per person per day during our stay) is high for people like me who just have a cup of coffee and a piece of fruit - probably worth it for people who eat a full breakfast. The pool doesn’t open until 11 a.m. which is a little late in the very hot weather.

Superb beachfront location with wonderful terrace with pool overlooking the beautiful sandy beach where you can enjoy splendid cocktails made by the attentive staff and watch the most spectacular sunsets. Staff were all very polite and efficient and were kind responding to our pigeon Spanish (although I suspect they all spoke fluent English). Couldn’t fault any of the staff from front desk to cleaning. Secure parking on site. We were B&B and the breakfast was excellent. We ate in the hotel’s ‘gastrobar’ on the front for lunch and dinner once each and it was excellent, fantastic service and great value for money (and some great inexpensive wines!) You’re a 10 min walk or so from the really pretty old town. We were there in the middle of October and it was starting to close down, but still enough bars and restaurants (just). It really is one of the best beaches on the coast and a great base for visits to Sanlucar, El Puerto de Santa Maria, Jerez, Cádiz and Medina Sidonia, none of which should be missed. Is probably very busy in the summer. I guess the population when we were there was 1/4 what it is when all the houses and apartments are occupied. It’s not very commercial as a town and this is one of a relatively small number of hotels, but first class. Maybe lacking a bit in character, but everything else was first class and the rooms a good size, comfortable beds and all in excellent condition and kept spotlessly clean.

Mustafa the pool attendant made every possible effort to make our stay so enjoyable . The cleaning staff were also outstanding .

They could do more about their carbon footprint-by not using plastic straws in the bar and individual plastic tubes in the bathroom and not washing the towels everyday .

Light, bright hotel in a fantastic location - on the beach with an excellent pool facility. Clean and comfortable sea-view room with good facilities. The best thing about this hotel is the staff who were all so charming and helpful. We would definitely stay again if we are in the area in the future.

Having to leave!

The pool steps were green and the pool walls and floor were not up to standard. The children’s pool was perfect. The metal steps were loose and waiting for an accident to happen