Staff was very helpful and kind even very late at night. Property and room were clean, nice and a frankly very pretty. There was a security guard in the lobby all night. Shuttle to airport.

Better for if you’re going to the airport or have regular use of Uber/taxi to get downtown. Too far from metro but there is a bus that you can near a station with. The hotel is in a warehouse area which is understandable being so near the airport but just be aware probably not walkable.

The staff was polite, professional, and friendly. The hotel itself is very nice with a great breakfast which is available for a modest price. Our queen room was a bit tight space wise but certainly acceptable. The bed was a bit firm for my tastes but I slept fine. The bathroom is fine with a good size shower/tub. There is a very comfortable chair with ottoman as well as a small office type space with desk and chair. The free wifi was decent. I streamed an episode off of Amazon Prime. The large screen tv offered a decent range of channels but of course all in Spanish which we're still learning. All in all it was a great haven for us as our travel plans were altered, not by us, at the last moment. The front desk person was kind enough to allow us to check in a bit early and the 12 noon checkout was perfect for us. It is a bit remote but it worked well for us because the camper van we were picking up was close by--about 5 miles. The front desk was able to get us a taxi. For some reason Uber wouldn't pick up but not a big issue. Uber did drop us off 2x. Very pleased with our stay! Thank you a million times over.

I think I covered it all above but I'd say a larger room but that wasn't essential. We had 2 large bags, 2 backpacks, and 2 small personal bags and we were able to fit them in and reorganize without any issues.

Service was exceptionally friendly and helpful, I could check in early and check out late. I announced that I might need some help, but I didn't expect them to just do that on such short notice. Everything was very modern, room service was basically "invisible", but my room was always immaculate.

There is no real downside to this hotel, but one might mention a few things that you buy into when going for an airport hotel. There's planes. So it's loud during the day. That's it. The fitness center was missing a few weights, but that isn't really worth complaining about.

The room was clean spacious and quiet. Staff were helpful and friendly Breakfast had a good selection

We had a meeting there in the banquet room and there was a constant creaking from the kitchen doors. This was reported and hopefully resolved

Clean, spacious and nice room. Staff was kind, friendly and supportive to help on all requests. Dinner at the hotel was also nice. Lastly, the hotel is close to the airport.

Within the area of the hotel there were no markets, shop etc. on walking distance. Bus or taxi required to move around; no sharing scooter/bike abilities.

Convenient and shuttle to airport.

very nice hotel, nice and quiet, very comfortable very good food. awesome staff!

nothing

The staff were very friendly and helpful

The decor in the bedrooms was very dark and there was not enough light

Rooms neatness

Foods should Asian style also expected at least 1 dish based on customer stying at hotel

very clean and comfortable nice and helpful staff

pulled up carpeting in hallways. limited restaurant menu