The location was great! The staff spoke good English and the owner even spoke Italian and Romanian, beside Spanish and English, which was excelent! We liked the complementary snack and coffee and the cleaning lady brought us more soap and paper when we asked for it. They were all very nice. The room is clean and small.

The sink was very little and we always got water on the floor which was inconvenient, I suggest eighter they buy a bigger sink or put a little rug under it. Also maybe in the room 302 maybe they could put a shelf for clothes next to the TV, that’d be a nice addition given the fact it’s not much space to put your clothes.

Staff were excellent both when checking in and out - booked us a taxi which arrived exactly on time. Coffee machine - although instructions for use would have saved us some time Shower had great pressure Comfortable bed Great area for sight seeing

Would have liked a mirror in the bedroom as we couldn’t both use the one in the bathroom at the same time which slowed us down when getting ready Noise both within and outside the hotel - although we were aware of this from previous reviews

We had a triple room for 2 nights with a private toilet. It's 2 minutes by foot from the teal (1) metro Tirso de Molina. Everything is close to it, the plaza espania is about 10 mins walk, the palace and the cathedral too. There's a LIDL and carrefour right next to the same metro station mentioned before. There's a fridge for everyone to use and you can leave your baggage there in the morning, make sure to tell the person at the reception though. There's a lift too! Highly recommended

Room was clean and well equipped, really enjoyed the bathroom facilities. Staff was super kind and helpful every time we met them, room service wasn't intrusive and there was a lot of communication on how to do the check in. The location in particular was fantastic, specially when the metro station reopens again.

Leaving the bed was a bit cramped but doable, and I WISH (not expected or required!) that it was possible to connect a device to the TV (HDMI adapter) so we could see our own content. Also wish hair conditioner was provided (only shampoo and body wash)

The room was comfy and cozy tucked along a side street in beautiful Madrid. It was a little difficult to find, but a neighboring hotel helped us locate it as it's location is a little confusing. It is located in a very walkable area in Madrid and was perfect for our stay. Would definitely recommend!

Having a bigger sign and/or instructions on where it is located from the message sent when booking or on the actual street it is located on.

The room was very clean and everything seemed new. The bed was comfortable, staff were very nice and friendly. The location was central in a very hip and cool neighborhood with colorful streets. Self check in late at night was clear and easy, the hotel communicated very well with us to explain how to self check in.

The room was a little bit small for us. Shower and toilet were separate and toilet was in a very small space.

I especially liked the central location, which allowed me to explore the city on foot, without having to use transport. The street where the property is located is a little isolated, but it is close to a busy square. The friendliness of the staff was also a very positive aspect! The room, although small, has everything that one might need, with comfort.

Despite the accommodation having a silence policy at night, I was woken up by some noise from people returning to their rooms during the night, making more noise than expected.

The hotel was easy to find and within walking distance of several restaurants and the “big 3” art museums which was the main reason for visiting Madrid. While I didn’t plan this, it is also steps away from a Metro station making my transfer to the airport super convenient. Staff was friendly and helpful. Nice hot shower and updated decor despite being in an older building.

No criticisms which for me, a picky traveller, is rare.

Spacious and clean room, comfortable beds, complimentary coffee and treats, friendly staff. A big plus was the fact that you have access to a fridge, microwave and kettle in a shared room. The location was very close to the city centre and there is also a 24/7 supermarket few minutes away. My family really enjoyed our stay.

The only negative were the towels which had some stains on them. Probably remnants of makeup and such.

The modernization and fantasies of the unit sharped our eyes. The handsome staff was very professional and kind. We arrived at the apartment after 11pm, my husband forgot our passports on the desk accidentally after checking in, the man brought them to our unit before he went home. The coffee and dessert were a nice treat.

If the hot water tank was big enough for three people’s showers need, then it would be perfect.