This is our fourth visit to Florida Park Santa Susanna, the last one being in 2019. While some aspects have improved, others require attention. Previously, dining outside required a premium, but now the outdoor area has been expanded. If space is available, guests can enjoy breakfast or dinner on the terrace, which we loved as it offers a more pleasant atmosphere with less noise compared to the canteen. Well done, Florida Park! The swimming pool, bedroom, and hotel areas are always very clean, with rooms consistently cleaned before noon - excellent service!

The food included in the half-board option was acceptable, though it lacked the variety we experienced before 2019. The treatment of hotel staff by some guests was disrespectful, and it appeared that the staff did not receive the respect they deserved. A noticeable issue was the insufficient number of staff members. During breakfast and dinner, tables often remained unusable as the staff struggled to clear them promptly due to understaffing during peak times. Compared to our stays in 2013, 2014, and 2019, the animation team seemed less experienced and lacked a clear leader. Additionally, there were fewer activities for teenagers, with more focus on children under 12.

The staff were very helpful & friendly. The rooms were immaculate- family room was a nice size. Plenty of food choice-something for everyone. excellent spa-sauna/jacuzzi/steam. entertainment organisers were lovely.

Need to book indoor pool, pay €10/head for use of the spa during a time slot. Could invest money on the gym as wasn’t kitted out well. double rooms looked small-no adjoining rooms for family’s. Missed a kettle in the room.

Everything was amazing. Rooms were gorgeous ! Food amazing . Everything spotless and clean . House maids daily to change sheets and bedding . Food was amazing with so much variety! No complaints ! Already planning to come back next year!

Nothing

Great place for holiday, brilliant location - close to the beach, nice pools and facilities and food was good as well.

we asked for a double room, but the bed wasn't a double bed, but rather a twin bed put together, which isn't very comfortable. And also the food timings were bit tight and could be creative with more options.

Food was very good , but sometimes cold . Gluten free food had to be asked for and was very limited

All inclusive guests had to be served separately and felt a little like second class . Every thing else was very good . The hotel lost our booking , and we had to get booking .com involved , it was very stressful but sorted in a few hours ,,

Amazing breakfast, comfy beds, staff always smiling and ready to help. Nice live music concerts at night.

The fact that beverages like water were not included in the dinner, and there was no water dispenser like during breakfast. One free bottle would have been nice, or at least a water dispenser. No kettle in the room so no possibility to pour tea/coffee, and the information about the price of beverages was not clear. Walls very thin so we could hear everything happening in the other room

I loved the stay in Alegria Florida Park Hotel. Reception staff was superb. The food court was excellent. I cannot ask more. The bar 🍸 service was super. The employees like Tony, Michel and Carlos provided excellent service. Rooms are okay. Value for money. Looking forward to come again .

I cannot ask more. All the facilities are superb I would recommend to my friends

Lovely staff especially Edgar behind the bar. But overall all the staff couldn’t have been more helpful. Really clean pool area, so much variety at breakfast and dinner (we did half board) absolutely fab.

Only minute constructive criticism is could have done with more vegetarian variety- veggie sausages perhaps at breakfast.

Breakfast and dinner are very good - food is tasty and quite big selection of dishes. Fine outdoor pool. Excellent animators team! Reception desk personnel is very friendly and helpful. Very good location for the beach entrance.

the rooms were spotlessly clean. the food was amazing, the staff friendly and the entertainment team worked tirelessly. the restaurant staff were absolutely lovely.

I would t say that I didn’t like the hotel, however I did not realise when booking how big it was and felt somewhat swamped by people. However, this is more down to the fact that I didn’t do my research properly. The queues for food can be a bit tiresome, however we adjusted the time we were going I. and this worked better.