It does not make sense to book this hotel (as well as any other hotel in Spain) through Booking.com. If you do not want to pay 5-7% more (i.e., tribute to Booking.com) just book your stay directly at the hotel’s website. In fact Booking.com never returns the difference between both prices even you provide Booking.com with sufficient justification and prove. Do not trust Booking.com’s statements regarding the prices or number of free rooms! This is pure mis-selling and cheating the client. If you realised that you have been cheated than notify your consumer protection authority and/or consumer ombudsman.

Food, cleanliness, staff, pool, rooms, buggy service :)

The beach wasn’t that clean (lots of debris on the sand), and the company running the beach wanted to charge us €60 (7 people) to use the beds, when it’a advertised at €4.30 per bed. Very unfriendly guy. It’s a shame the beach is not private. The hotel could do with a sofa area (at main hotel by reception) or somewhere for guests to sit and relax before / after dinner.

The bungalows are spread across the property and they were very comfortable. The food was consistent and like any inclusive resort, the menu was varied to suit all tastes. The Beach was lovely and when we arrived we were given a very good impression of the resort and it delivered on its promise. The resort is off the beaten track which we welcomed. We had a car and that allowed us to explore the southeast and southern coastlines of the island.

information about things to do was not very well promoted - info about local beaches/activities etc would have been helpful but was not very obviously accessible. I would possibly have liked our bungalows to be cleaned thoroughly even once during our week - sand gets everywhere. However, I am digging deep to find things I did not like because it is an efficient operation and we had a great week.

Wonderful resort, loved every minute. Stayed in a wheelchair accessible room very close to the reception building. The food and service was sublime. Gorgeous pool area too. Really nice entertainment in the evenings. Nice clientele, everybody very polite.

Would have been great to have a hot tub option. Or ability to go get a massage. The beach feels a little far from the main reception building but we got used to the walk, but I also like that they provided free transfers to the beach via golf buggy or jeep which was nice.

Perfect hotel for a family with children and babies. All facilities well thought out. Beautiful location, good swimming pools, especially for children, beach/cove very clean and nice. Excellent food - super wide selection -breakfast, lunch, dinner, every dinner new theme, and everything’s tasty! Friendly staff, animators do really great job, there was transport between rooms and facilities passing every few minutes.

I’d say small room/toilet/bathroom. We were family of three - two adults and toddler. With two big luggages on the floor, backpacks and stroller we were pretty tight on walking space :) also, coffee… Coffee machine is closed during lunch or dinner in the main restaurant. You can get it only in the bar, but all desserts are in the restaurant :) for a person like me who loves to finish a meal with dessert and coffee that was a pity :) but in general we really enjoyed our stay and hotel exceeded our expectations!

The property is well located near a nice beach. It is very clean and very well maintained. Staff are polite and the food all day great. The restaurant has variety of things, very clean and the staff very polite. There is a small bus service with a cart car running continuously to serve rooms and the beach. The swimming pools are very nice.

The beach is not clean, had a lot of seaweed so we didn’t even swim. You have to pay a deposit for a kettle? Really? And the key of the safe and 20euro deposit per towel! There is no drinking water in the room and you have to look for a water fountain close to you. The rooms are very small and the bathroom not isolated. The kids room (star camp) is not something special at all and the kindergarten is not maintained. There is no walking path to the beach so you walk on the road and cars are traveling so be careful.

Well designed area, with wonderful scenery, the best food and drinks we ever had with all inclusive (both top quality, wide variety). Staff was very professional and friendly!

It is overpopulated. You need to fight for your sun bed when you travel with your family. Beach is open for public, not reserved for hotel guests - you need to extra pay for sun beds and umbrellas. Bar at the beach is not part of all inclusive program. Beach was dirty in the end of season / no daily maintainance.

Food, service, animation program, staff

There is no door to the bathroom in the room, the door to the toilet doesn’t t close.

The hotel just opened after renovation. So everything was new and nicely designed

We stayed in a bungalow with a bathroom for disabled persons. The sink for the shower was not able to take the water and the bathroom was flooded. But I guess the hotel will rectify this issue.

Lovely hotel staff friendly and very clean

Repetitive food, not close to anything, room really small compared to the pictures online